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ZoneAlarm for Windows Vista? Don’t do it

with 58 comments

Update I have mentioned this post again on our front page after TS editor, Erik Orejuela downloaded a free copy of ZoneAlarm Pro earlier this month. The result was catastrophic for his Vista installation, even after a complete removal of the program and a system restore using the built-in Vista tool, the OS was simply bogged down enough that a clean format was the easier path to follow.

Several people have commented here since this post was made over a year ago and admittedly without any scientific or extended tests, we still recommend you to stay away from the ZoneAlarm + Vista combo.

Original post (October 9, 2007):
On a follow-up to my post yesterday about basic security programs you should be running under Windows XP, ever since I upgraded to Vista I revisited those program choices which for the most part remained the same with the exception of the free ZoneAlarm firewall…

In general, Windows Vista’s security is tighter and services such as Defender are more integrated into the OS. During the first couple of months, AVG’s anti-virus did not like Vista and it was common to find certain programs not working correctly until updates were released, even more so security suites that have to deal more directly with the core of the OS. ZoneLabs makers of the ZoneAlarm firewall took its time until the program was ready for Vista and it wasn’t until recently that it was made available on its free form as well (not part of the paid full suite).

Well, in short the experience I had with the latest build of ZoneAlarm for Vista was horrific. I noticed slowdowns and strange behavior from the OS that simply wasn’t there before. In other words, a far cry from the seamless integration and speed seen with the XP version.

If you come from XP and want to install ZoneAlarm in Vista… just don’t do it.

The good news is that Vista’s built-in firewall has proven sufficient for me so far though it does not feature outbound traffic monitoring. It’s time to look for an alternative full-featured free firewall if you are running Vista.

Written by Julio Franco

November 29th, 2008 at 11:04 am

58 Comments so far

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  1. It does have outbound traffic monitoring, it’s just not enabled by default and not accessible as easily as the traditional interface. It’s in Administrative Tools -> Windows Firewall with Advanced Security.

    Slow and not very flexible interface, but it’s there.

    Mictlantecuhtli

    9 Oct 07 at 8:48 am

  2. ZoneAlarm version:7.1.078.000
    TrueVector version:7.1.078.000
    Driver version:7.1.078.000

    I installed this a few days ago, and so far, so good!
    I used AVAST befor, AVG now and they both works as
    expected, maybe with AVG on the top.
    OS: Vista Ultimate.

    (By the way, I am becoming a bit irritated over Vista,
    it has obviously been launched to soon!)

    George

    26 Oct 07 at 6:53 am

  3. Irritated how? Just wondering what kind of problem you are having with Vista and what makes it different from your previous OS.

    Julio Franco

    26 Oct 07 at 9:19 pm

  4. Installed the zonealarm suite 7.1 just now and well after that my Vista 32bit slowed to a crawl, took minutes to get an email opened from outlook 2007, starting eq2 took a few minutes before i could even see the program, open a command prompt from total commander took roughly 45 seconds

    Cpu load was minimal and my memory usage was around 1.3gb with 4gig memory that should not be a problem.

    I used zonealarm pro in xp and it worked like a charm but in vista seems far from good at this point, i also use avg and pctools spyware doctor, both seem to work okey.

    Berth

    28 Oct 07 at 6:03 pm

  5. I used to use ZoneAlarm all the time when i used XP; after i moved to Vista, i had crashes, lockups; i even had to re-activate windows at one point! I just use Vista’s own firewall and Defender now, though i still check with Ad-aware 2007 from time to time and my system runs flawless. Oh and i use Nod32 for my AV.

    Disciple

    25 Jan 08 at 2:16 am

  6. Thanks for the info on Vista and Zone Alarm. I’ve been trying to install it and it hangs on the install at 12%. It always worked fine with XP but I won’t spend anymore time on this now.

    Thanks also for the tip from Mictlantecuhtli, I’ll check into that.

    JoLynn Braley

    15 Feb 08 at 12:12 pm

  7. Well i should have read your comments earlier. I was impressed from the great reviews of zonealarm and bought the internet security package. while my XP computers are running fine, my laptop with vista on board is suffering
    Zone alarm- vista not a good combination
    George

    George

    22 Mar 08 at 3:38 pm

  8. been getting stuck at 12% too… glad to know its not just me…
    its %$&*@!! Vista!
    @Mictlantecuhtli – thanks for the tip – that will definitely come in handy
    peace ~ jdc

    jdc

    14 Apr 08 at 11:41 pm

  9. I installed ZA for Vista last nigh and noticed the decrease in speed. I also saw the svchost was taking up a lot of CPU power. Turns out Windows Defender was the culprit. Since ZA was installed and WD wanted to take back priority over ZA, WD was taxing the service host. I disabled WD an hour ago and haven’t noticed anything since then.

    For more help with figuring out what to do when svchost.exe is consuming all of your CPU, check out http://www.mydigitallife.info/2007/11/13/svchostexe-using-100-cpu-resources-in-vista-identify-causing-services/

    shc

    10 May 08 at 3:20 pm

  10. jdc, I noticed that it would pause at 7% along the way, but after a couple of min, the installation had to disconnect my machine off of the network, then afterwards it continued the installation.

    shc

    10 May 08 at 3:22 pm

  11. I just installed ZA on my Vista computer about a week ago due to the high ratings it received by Consumer Reports. Since installation, I have experienced frequent crashes of just about every program I use, including IE and Outlook. When I try to kill the hung process, usually Task Manager or Explorer crashes too, requiring a hard system restart. I have also noticed slower boot and shutdown speeds, including long periods of hard disk access with no apparent cause. Needless to say, it has been a frustrating experience. Since uninstalling ZA, Vista has been faster and much more stable.

    Marshall

    11 Jul 08 at 11:46 pm

  12. ik wel zonealarm

    robin

    19 Jul 08 at 4:40 am

  13. I installed ZA (freebie) last week on my vista laptop without any problems. Haven’t noticed the dramatic decrease in speed that is mentioned nor have had problems running any apps. Running smoothly. I’ve used the free ZA and avast for years on my xp systems and have been very pleased.
    Vista Home Premium
    Turion 2.2ghz single core
    2 gig ram
    80 gig hd

    joe

    1 Aug 08 at 12:45 am

  14. Just to qualify first – I’m a very experienced PC user and if I had to rate my “expertise / literacy” level on a scale of 1 to 10, I’d rate it a 9. Only mentioning that so that people don’t assume I just don’t know what I’m doing or that I don’t have full knowledge of how firewall software works and how to make advanced settings.

    I’ve been using ZoneAlarm free version for years on my XP machines with no problems, but I’ve definitely discovered an issue with it on my new Vista (Home Premium) machine.

    After installing ZoneAlarm, Windows Update does not work in Vista – it somply sits there spinning it’s wheels and never pulls up the Windows Update full interface. It will sit there forever like that, until I go to the task manager and end the task, which in turn states a problem with Windows Explorer and then shuts down the Windows Update process without completion.

    After un-installing ZoneAlarm completely and re-booting, surprise surprise – Windows Update works fine.

    Not satisfied with that, I wanted to get to the root of the problem. Since this is a new Vista system with nothing really on it yet, I completely wiped it clean and did a fresh install of Vista from scratch. Then, one by one I added my typical programs, testing Windows Update after installing each program and rebooting. Among these installs were AVG 8 free, FTP software, Eudora email client, etc… No problems at all running Windows Update after each install / reboot.

    I saved Zone Alarm for last. As soon as I installed ZoneAlarm (and of course gave it full trust to my zones / IP network range / etc…) and then rebooted, once again Vista could no longer run Windows Update without freezing / locking up / not responding.

    So once again I removed ZoneAlarm and like magic Windows Update once again works fine.

    It’s really a shame because I’m a big fan of ZoneAlarm. I like the controls and I like the way it monitors outgoing network activity. I still run it faithfully on my XP machines, but now I find myself searching for a new firewall for my Vista machine – one that is truly compatible with Vista.

    Specs on the system in question:
    Vista Home Premium 32 bit – SP1 and fully update as of August 22, 2008
    Intel Core 2 Duo E4500 2.2Ghz dual-core CPU
    2GB RAM
    500GB SATA hard drive

    If anyone knows of a reliable excellent alternative to ZoneAlarm for Vista please post your suggestions, I’m hoping to find a nice replacement that does the same job.

    Thanks for the article and the comments!

    dave

    22 Aug 08 at 7:48 am

  15. Dave,
    What version on ZA were you using?

    Someone recommended “comodo” free firewall.
    Why don’t you try it and let me know how it works

    Jim

    24 Sep 08 at 1:15 pm

  16. Jim – I was using the very latest version of Zone Alarm for Vista directly from ZA’s web site, at the time I made the post.

    Not to sound obnoxious or anything, if someone recommended comodo to you, why don’t YOU try it and let US know how it works.

    Perhaps because you work for comodo and are taking advantage of this blog to pimp it? ;-)

    Dave

    30 Sep 08 at 2:02 am

  17. Installing Zone Alarm with Vista was a NIGHTMARE. I was using windows firewall before and everything worked fine. After installing Zone Alarm, everything slowed down. Some programs wouldn’t open and it said I had low RAM. I even uninstalled and installed an older version of the programs but still didn’t work. Somehow Zone Alarm had affected RAM usage. Anyways, for now, I have decided to go back to the windows firewall. Until there’s a better option than zone alarm, I think it’s best to go with windows for now.

    T

    29 Nov 08 at 1:39 am

  18. I’ve been using Zonelarm with Vista since it came out, no problems what-so-ever.

    Vista Ultimate
    P5W DH Deluxe
    Intel C2Q 6600 @ 3.06
    RAID 0 – 74GB Raptor x2
    4GB memory

    av

    29 Nov 08 at 3:04 pm

  19. I also signed up for the free ZA pro for the anniversary and i just recently (last night) got around to installing it. Soon after installing (read: INSTANTLY) I realized what a huge mistake it was and used Revo Uninstaller and a system restore.

    What a coincidence that this post came up again today. I managed to save my system and I recommend to anyone who needs to get rid of ZA to download and use RevoUninstaller then CCleaner to clean the registry again.

    Good luck.

    Ryan

    29 Nov 08 at 6:17 pm

  20. I have been running Windows Vista Ultimate, Free ZoneAlarm v7.1.248.000 and Norton 360 v2 without any issues for the past 9 months. No problems with any Windows updates.

    Ken

    30 Nov 08 at 12:10 am

  21. Get VistaFirewallControl-Setup-i386.exe From sphinx-soft.com .It’s free and gives easy control over outbound.

    Troy Brannen

    30 Nov 08 at 3:55 pm

  22. I too found anything web related slowed down after installing the purchased version of ZAPro for Vista. After much back and forth with ZA e-mail support found out the problem was a conflict with the Cisco VPN client I had installed. This VPN client has a firewall built in and apparently uses the same Truvector “piece”. I uninstalled ZAPro and the Cisco VPN client. Then re-installed ZAPro and performance has been much better. Not as good as with the Vista FW but closer. I have had performance slow-downs since but a reboot clears that up when it happens (I normally hibernate rather than shutdown).

    Goochland

    1 Dec 08 at 12:45 pm

  23. right im gonna get rid of my zonealarm now my computer now does not shut down or restart it will just crash and on sites it will come up with lots of codes and its only just started since ive had zonealarm soo im gona get rid of it

    NO ONE HAVE ZONEALARM FOR VISTA ITS CRAP!!!

    rosie

    3 Dec 08 at 1:17 am

  24. Have been running ZA on XP without any problems for a couple of years. New computer Intel(R) Core 2 Quad Q9400 – 32 bit, OS Vista HP. Installed ZA Pro 15 day trial which worked ok, few glitches but overall ok. Attempted to buy ZA after trial and the OS shut down. When rebooted unable to get internet connection, could not shut down, mouse failed whole system very sluggish. Dumped all traces of ZA computer works a treat. Tried ZA again same problems. If anybody knows of a good alternative to ZA for Vista please advise.

    neil

    3 Dec 08 at 9:15 am

  25. I’ve used Comodo Personal Firewall Pro in Vista x64 for a long time. It works ok, just with some minor annoyances (but which app would be perfect?). It’s freeware and has a lot of options. I’m using only the firewall part though – it seems they’ve added antivirus & other things to the package now.

    Mictlantecuhtli

    5 Dec 08 at 2:48 pm

  26. Had same problems with vista/free Zone Alarm, couldn’t get on with Comodo and am now using the free Webroot firewall, this works fine and is similar to Zone Alarm in operation.

    Tony H

    18 Dec 08 at 3:09 am

  27. I have a new computer with Vista Home Basic and installed ZoneAlarm Internet Security Suite yesterday. As soon as I installed it, my Windows Update would hang, and it was preventing me from downloading other apps (couldn’t read the file according to the error message). I did a fresh install and loaded apps again. When I got to ZA, lost the ability to do any Windows Updates, including searching for drivers for some of my hardware that are only available thru Updates.

    I removed ZA tonight and am now looking for alternatives. I’ve used ZASS for years on Win2K and XP so I’m quite disappointed with its incompatibility with Vista.

    wde

    7 Jan 09 at 11:15 pm

  28. I’ve used ZoneAlarm on XP for years and have always loved the product. However after installing it on my Vista laptap I lose network access after a period of time. Occasionally the screen goes blank and won’t come back – I have to do a hard shut down.

    This was last month, and I uninstalled after these problems. Thinking it might be a recent issue that they would immediately fix, I tried again this week. Same problems.

    Maybe the pro version is better – but after this experience with the free version I’m not going to shell out $$ for the paid version.

    JL.Rad

    11 Jan 09 at 1:30 pm

  29. I have been using Zone alarm on My Vista HP laptop for a year now with no problems. I did have the problem with Windows Update, but found a fix for it. To Fix This Problem, just add the following Sites to your trusted host/site.

    download.windowsupdate.com
    update.microsoft.com

    Tommy2tone

    11 Jan 09 at 8:25 pm

  30. Got ZA Pro 8.
    Windows update works fine..

    The problem is however that some processes like firefox get stuck and can’t be killed. Not by command line or 3d Party software…believe me I tried most of them. Hard shutdown is only way to recover.

    The cause is ZA, it’s sad because that is the only problem I experienced. I am considering Comodo as a alternative.

    ThePriest

    4 Feb 09 at 5:24 am

  31. I experienced the same problems as ThePriest said, and I am also looking for an alternative… I’ll definitely have a look at Comodo, but if anyone knows something better… please tell ;-)

    Frank

    28 Feb 09 at 2:29 pm

  32. Im not sure whre your research is coming from but i am running zonealarm internet security suite with vista on three machines for over a year now. I also run it on two xp machines. I have never had a single problem. As for AVG, as far as i can see its a waste of time. It uses a lot of system resources by having such a huge kernal and so many threads. I have tried AvG, Macafrey, norton and a few others and Zonealarm is defo the winner. Its also the only one that i have never got a trojan while running.

    Ciara

    1 Mar 09 at 5:37 pm

  33. I have 2 dell laptops, 1 runs zonealarm free fine, no apparent hang ups or other problems reported here.

    The other a slightly newer dell laptop running zonealarm has issues. Zonealarm would stop all network connectivity after a period of time requiring a reboot.

    Shame, as i really liked ZA. Especially its outbound program blocking.

    Ben

    3 Mar 09 at 9:14 am

  34. Hello I REALLY REALLY REALLY NEED HELP!

    I just recently bought a new laptop (Dell Inspiron 1525 with Windows Vista) and it came with a 3 month free trial of McAfee and my laptop was absolutely perfect, everything worked fast and amazing!

    then when McAfee ran out I installed ZoneAlarm Pro and ever since then my laptop is totally messed up! My internet browsers (I have Safari, Internet Explorer and Firefox) work fine for about 20 minutes then they all totally stop working and don’t browse the internet.
    Also my RESTART and SHUT DOWN buttons on the start menu no longer work at all !!!! So I now have to hold down the power button until it shuts down (which I know you shouldn’t do) and I always get the ”your computer was not shut down properly” sign when windows starts up again.

    these are the only problems I have encountered so far.
    but yeh internet browsers only work for a short period then never work and I cannot restart or shut down my computer.

    someone PLEASE PLEASE PLEASE help me sort out this problem?

    Thanks so much!

    Danny

    11 Mar 09 at 11:41 am

  35. Hi all

    I had same problem 3 browsers all locked up after short time . Routerstats .exe also locked up . The only way out was to reboot. I had 2 progs that I thought were the problem AVAST anti virus and Zone Alarm . First I got rid of AVAST . that seemed to cure the problem then after a few days I started getting some more lock ups . It seems OK now after getting rid of Zone alarm . I have replaced it with COMODO.been running for about a week .leaving PC on for up to 8HRS at a time .Leaving multiple pagers and browsers open etc .Just to see if its all ok.

    Regards to all

    Jeff

    14 Mar 09 at 2:00 pm

  36. I concur – been running Vista with ZA 8.0 and AVG and experienced funny/strange events – principally Firefox & Safari stop responding.

    Since uninstalling ZA and installing COMODO – NO problems whatsoever.

    Clearly, ZA (with Vista) is the problem. If ZA can fix the issues their end, I’ll think about reinstalling it… just not anytime soon.

    Bruce

    15 Apr 09 at 9:44 am

  37. I also have to say that removing the Vista version of the free Zonealarm has now stabilised my 2 Vista PC’s.

    I now no longer get the Internet session going AWOL (fixed only by a re-boot) plus i have now got back the use of the ‘Restart’ and ‘Shut down’ buttons rather that the fat finger route of the power button to close my PC’s down.

    Shame as i use Zonealarm with no problems on my XP PC’s

    Colin Stapp

    19 May 09 at 10:19 am

  38. Finally SOLVED after working on my friend’s pc for 3 days & reading as many forums as possible.

    My friend is running Vista SP1. His web connection crashed after he tried to download an update for ZoneAlarm. He removed the program, but still no web connection in IE or Firefox.

    I also got a message from Windows diagnostics that said VSWFP_LAYER-ALE_AUTH_CONNECT_V4 Vista problem. Said Policy Settings might need adjusting.

    I discovered ZoneAlarm leaves many embedded files which are impossible to remove, and cause program crashes. ZA’s related files include, TrueVector Internet Monitor, and VSMON.exe. Conflict seems to be ZoneAlarm using TrueVector as VPN which conflicts with Windows firewall.

    I tried to remove each component bit by bit (ZoneLabs and ZoneAlarm files remain in c:\windows\system32, among other spots). Could not remove the files, got the message: Access Denied, Permission Needed to Perform this Action.

    I opened a command prompt and typed msconfig. Under services, I saw TrueVector Internet Monitor running, but it would not allow disable. I tried unchecking it, but it kept re-checking itself!

    I tried to stop VSMON.exe process from Task Manager, but permission was denied.

    I rebooted into safe mode (f8), and ran msconfig again. This time, I was able to uncheck (disable) TrueVector Internet Monitor Service. Then, I rebooted.

    FINALLY – I achieved web access again! I’m going to try to get rid of TrueVector from the system, but at least it’s disabled at the moment. I wish there was a ZoneAlarm removal tool similar to Norton’s Removal Tool.

    geekgrrl

    25 Jun 09 at 8:24 pm

  39. Don’t use ZoneAlarm. I downloaded it in April of 2009. After three months of service, it was de-activated. Technical support couldn’t help me. What a rip off. I paid for one year of service and got three months! I asked for a refund or at least a partial one and I was told that they only guarantee up to 30 days! Oh, well, live and learn, right??

    This is how to remove it from your computer. I was told to save this to your computer before using it. http://download.zonealarm.com/bin/free/support/cpes_clean.exe

    I did this and it is off my computer. Thank goodness!

    Krystal

    17 Jul 09 at 10:54 am

  40. Like many others, I used ZA w/XP. Like many others, I found out that ZA (Security Suite and free firewall) and Vista (Home Basic) do not work together. I downloaded the latest version of ZA available today. Vista Home Basic was pre-installed on a new laptop I bought yesterday. Pity. I really did like the ZA + XP combo.

    howard

    23 Aug 09 at 5:25 pm

  41. A friend of mine gave me a great suggestion upon my recent purchase of a Vista equipped laptop – do an immediate OS reinstall. It is amazing to me how programs like ZoneAlarm and some of the included software in new laptops have that amazing ability to just absolutely cripple even a powerhouse of a system. Still, the OS reinstall is always a good idea. It makes your computer new again..or, in my case, better than new.

    Antivirus

    28 Oct 09 at 3:42 pm

  42. I gotta take back my comment. Zonealarm does suck for Vista. Definitely will “freeze” your Internet connection, even with the latest version. An uninstall and reboot did the trick.

    av

    28 Oct 09 at 3:51 pm

  43. Freezing your internet connection is just a minor setback compared to what I have seen happen to some systems. I have lost GBs of files because I had to do a complete OS reinstall due to faulty Spyware and Firewall software. It is sadly ironic that these programs that are supposed to save our data, are directly responsible for the loss of that very data.

    Security Sofware

    28 Oct 09 at 3:59 pm

  44. ZoneAlarm for Vista causing troubles!! I can’t say this surprises me much. I have never been much of a fan of their products because of these very reasons. The searches can take forever, they hog up your whole system, and even when you shut them down and uninstall, your computer never seems to recover. I wonder what, exactly, they are doing to the data to corrupt it so heavily and completely.

    Antivirus

    28 Oct 09 at 4:22 pm

  45. when my za finished installing it asked me to restert the computer when it got to the ‘welcome’ my computer just crashed does anyone know what it mite of done to my vista home premium sp1 laptop

    ed

    5 Nov 09 at 4:44 pm

  46. It’s so strange. I’ve always just loved Zone Alarm, and now with this new $1,000 computer with Vista it didn’t work. Everything was a mess, I couldn’t use many online college programs without problems so I removed Zone Alarm. .

    I miss my old junky crappy computers!!!

    Meg Hager

    21 Dec 09 at 2:44 am

  47. Installed Zone Alarm Extreme v9.1.008… since then I’ve had slower processing of web pages, longer time in loading when you first start your system… Zone Alarm Force Field at least once a week will lock up and not allow me to power down my computer… until I get a notification from the computer saying that it’s preventing the shutdown and do i want to continue… before I was using Trend Micro which worked fine when I got the system (in March..new)… but some update in December basically screwed everything up and blocked me completely from the internet… so I uninstalled it and started using Zone Alarm… what a mistake that was!!! Zone Alarm was great on XP… sad it sux so badly on Vista!! Going to try some other options mentioned here… see how that goes!!

    Rob

    10 Feb 10 at 8:12 pm

  48. I was a fan of Zone Alarm back in the early XP days when it was one of the best options available. I think the problem they have is they have bloated up their software so much and it is no longer a reliable, clean program people can turn to.

    Antivirus

    12 Mar 10 at 10:52 am

  49. ZoneAlarm personal was trouble free under XP, 2008 version worked with vista home but slowed boot and shutdown. version 9.1.7.2 frequently crippled the boot (loading of explorer.exe) with a blank screen, cursor and nothing else after login. Switched to Comodo and machine as good as it’s ever been (machine is HP pavillion dv9500). What are they doing, I used to love ZA?

    flexo

    13 Mar 10 at 9:35 am

  50. I installed ZAPro evaluation version (9.1.507.000) on my Vista SP2 machine and it has not worked right since. I chatted with ZA help and they offered a new version, which I installed and it worked OK for about 12 hrs and then web pages hang on loading. Customer support doesn’t seem interested in getting to the root of the matter. The log shows ZAPro is blocking http from websites which I’m visiting (and it shouldn’t be), but obviously doesn’t block everything coming from the same site. It simply does not work. Also had another Vista computer with ZAPro (licensed) installed and it was always having connection problems, so I disabled Zone Alarm and confirmed that the TrueVector service was not running. But somehow it still blocked NetBIOS/ICMP (can’t respond to Tracert or Ping while everything else on the network was fine). Uninstalling from Add/Remove programs restored NetBIOS/ICMP/etc., but it may still have some intermittent connection problems. Like so many others, I used to swear by ZA, but they’ve lost my business forever after the headaches they’ve caused me. As of May 16, 2010, Zone Alarm STILL does not work with Vista and will corrupt your network function!!

    Wayne

    16 May 10 at 10:14 pm

  51. Just about everything people have talked about happening has happened to me with ZA and with every update it just gets worse.
    Random dns errors with all browsers that cannot be duplicated at the router or on either of my Linux boxes, whitelist sites suddenly blacklisted, a site unreachable when it was perfectly reachable a moment before and so on.
    It’s also come to the remarkable conclusion that Dreamweaver CS5 is a virus. Along with TheGIMP and OpenOffice.org 3.2.0
    Remarkable how quickly this program has gone from one of the best available for Windows to the absolute worst firewall/security app I’ve ever seen, which says some since the title has been held for years by another piece of junk called Norton.

    John

    27 May 10 at 1:27 am

  52. Some people are laughable. Hey. If ya don’t know what you are doing then get someone who knows to do it for you. I currently hold three licenses of ZA. 1 XP and 2 Vista. Been using ZA for years. Thats years with an s. Smoking fast internet and able to wade in on the trashest of websites. Never had any problems. Thats Period. Capital P-e-r-i-o-d and little (.). Before you bash a product take a little time to learn what you are doing wrong. Its a simple install and set-up. That is unless you don’t know what your doing.
    You can put new paint on a crappy car and its still gonna be a piece of crap. The shiny paint did not make it a piece of crap. Don’t blame the painter. You either have not done any maintenance or your car was a piece of crap to begin with. Clean it out. Get the burger bags off the floor board. Ask your mechanic to tune it up. If when your done and your car is still a piece of crap then get a new one. (that was an analogy for the people thinking “What does a car have to do with a computer?”)
    If this response offended anyone don’t look for an apology. You will not find it and I’m directing this to you. You just need to seek more knowledge. Go to Wally World and pick up a Fischer Price computer (sold in the toy section) and learn how to use it. Then try stepping up.
    To the others who were not offended then I must have said what you were thinking. I hope to have enlightened at least one person. One person on this page to say (to be spoken dramatically with a light cresendo to a fade away at the end) “Maybe he is right. I don’t know how to set-up a simple but trustworthy protection package. I want to learn!.. I want to learn!”
    If I can reach out and touch one person who has given a negative response to a superior product. My life would be complete in knowing I have helped someone break free of blaming someone else for their own shortcomings.
    Thank you. Thank you for the time and the small opportunity to shine a tiny light on such a dark matter and may each and everyone of you have a wonderful day.

    P.S. I edited this to take the fluff out. Everything left was only the bare necessities. Thank you again.

    Common Sense

    13 Jun 10 at 10:07 am

  53. @Common Sense

    Well I thank you for your kind and encouraging words has it ever struck you that if a significant number of people disagree with you and your stance (opinion) of a product or service that they may be right and you wrong?

    Or, perhaps, an expectation difference? Like a firewall should work with a minimum of interference, do exactly what it’s told to do and nothing more or less? Understand that it’s a firewall and that’s it?

    Still, I’m glad you like ZA. Someone must.

    As for your opinion of the rest of us that’s about as troubling whatever side of bed you got out of.

    PS. Your editing needs some work. Your fluff filter needs replacing as 90% of your post is meaningless, holier than thou, fanboi fluff.

    Do have a good day.

    John

    13 Jun 10 at 9:37 pm

  54. So now it’s June 26, 2010, several years after Vista’s release, and STILL people are having problems with ZA and Vista? Why can’t they get it right?

    Common Sense’s post tempts me to try ZA on my Vista Ultimate, however, I cannot ignore the vast majority of warning and negative comments against using ZA and Vista, not only on this site, but all over the net!

    I’ve used ZA since Win 2000 came out and recall no such prevalence of negative comments on ANY pre-Vista OS.

    Common, Common Sense, where’s your common sense? Can you explain the almost total lack of positive reviews (except your own) for using ZA and Vista????

    Bueler

    26 Jun 10 at 11:19 am

  55. PS: IF ANYONE HAS HAD ZERO PROBLEMS USING ZONE ALARM ON VISTA, PLEASE POST YOUR POSITIVE EXPERIENCE AS WELL AS YOUR LEVEL OF COMPUTER EXPERIENCE. THANKS.

    Bueler

    26 Jun 10 at 11:21 am

  56. I got the RAM in my Windows XP laptop upgraded to day and when the techie noticed I had ZoneAlarm (free version) he suggested I get rid of it because of it’s overheads. He told me the Windows firewall is more than enough security.

    Does anyone agree with him?

    Ron

    11 Aug 10 at 10:20 pm

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