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Virus and Malware Removal

Is your PC troubled? Viruses, malware support and how to prevent them.

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  1. UPDATED 4-Step Viruses/Spyware/Malware Removal Preliminary Instructions

    Locked Sticky
    Julio Franco, Dec 1, 2007
    Replies:
    3
    Views:
    1,124,123
    Broni
    Aug 25, 2012

  2. Special rules for the Virus & Malware removal board

    Locked Sticky
    Julio Franco, Jan 18, 2009
    Replies:
    0
    Views:
    20,103
    Julio Franco
    Jan 18, 2009

  4. System infected: ZeroAccess Rootkit Activity 4 and TidServ Activity 2

    Inactive
    paulisofi, Feb 6, 2012 ... 11 12 13
    Replies:
    244
    Views:
    11,892
    Broni
    Feb 13, 2012

  5. System Check virus, a lot of problems

    Inactive
    MjuTaS, Feb 8, 2012 ... 8 9 10
    Replies:
    194
    Views:
    5,613
    Broni
    Feb 13, 2012

  6. System Check removal

    Solved
    Andrew1234, Jan 27, 2012 ... 8 9 10
    Replies:
    185
    Views:
    4,951
    Broni
    Mar 8, 2012

  7. Major Issues

    Locked
    SwimChao, Aug 10, 2008 ... 7 8 9
    Replies:
    170
    Views:
    6,669
    Bobbye
    Aug 20, 2008

  8. File recovery rogue scanner infection

    Solved
    CanHazTrojanz?, Sep 1, 2012 ... 6 7 8
    Replies:
    152
    Views:
    3,519
    Broni
    Sep 14, 2012

  9. Res://C:\Windows\system32\shdoclc.dll/navcancl.htm Internet Explorer Issue

    Solved
    Locked
    dozzyo9080, May 8, 2011 ... 6 7 8
    Replies:
    150
    Views:
    4,729
    Broni
    Jul 28, 2011

  10. Google redirect is back

    Solved
    Locked
    Shambo9, May 26, 2011 ... 5 6 7
    Replies:
    138
    Views:
    2,910
    Broni
    Jun 29, 2011

  11. Google redirect, AV & IE damage

    Solved
    tatterjack, Oct 13, 2011 ... 5 6 7
    Replies:
    137
    Views:
    4,631
    Broni
    Oct 27, 2011

  12. Svchost.exe (Trojan.agent) Malwarebytes cannot remove/system crashing

    Solved
    mmcook, Apr 12, 2012 ... 5 6 7
    Replies:
    135
    Views:
    61,158
    Broni
    Apr 22, 2012

  13. IC8D1A13...infection

    Solved
    randy, Jul 12, 2012 ... 5 6 7
    Replies:
    130
    Views:
    2,528
    Broni
    Jul 21, 2012

  14. Network connections and sound not working after malwarebytes

    Locked
    dahernandez, Feb 7, 2009 ... 5 6 7
    Replies:
    125
    Views:
    9,242
    dahernandez
    Mar 3, 2009

  15. Pretty sure I have Rootkit.ZeroAccess on my computer

    Solved
    Syreynna, Jun 25, 2012 ... 5 6 7
    Replies:
    124
    Views:
    3,920
    Broni
    Jul 5, 2012

  16. Sirefef won't go away - please help!

    Solved
    cschrille, Jun 2, 2012 ... 5 6 7
    Replies:
    124
    Views:
    11,671
    Broni
    Jun 8, 2012

  17. Multiple iexplore.exe in task manager (a.k.a. is there an echo in here?)

    Solved
    Locked
    drvodka, Jul 24, 2010 ... 5 6 7
    Replies:
    124
    Views:
    9,552
    Broni
    Aug 4, 2010

  18. Windows XP, can't open Windows Explorer and associated programs.

    Solved
    Locked
    temir, Nov 3, 2010 ... 5 6 7
    Replies:
    121
    Views:
    6,513
    Broni
    Nov 10, 2010

  19. Iexplore.exe processes pop up, apparent rootkit infection

    Inactive
    Locked
    DoktrMik, Jul 24, 2010 ... 5 6 7
    Replies:
    120
    Views:
    7,421
    Broni
    Aug 25, 2010

  20. (new TDL4) Keylogged & IE with a mind of its own

    Inactive
    Brutal Black, Nov 23, 2011 ... 4 5 6
    Replies:
    119
    Views:
    3,401
    Broni
    Dec 5, 2011

  21. Spyware download fail

    Solved
    Locked
    samsont1, Oct 17, 2010 ... 4 5 6
    Replies:
    118
    Views:
    4,444
    Broni
    Nov 15, 2010

  22. Tidserv virus - redirecting webpages

    Solved
    Locked
    lizmcreations, Apr 8, 2010 ... 4 5 6
    Replies:
    116
    Views:
    8,307
    Broni
    Apr 27, 2010

  23. Virus disables mcafee, malwarebites, and avira

    Solved
    Locked
    mgetlik, Jan 30, 2011 ... 4 5 6
    Replies:
    114
    Views:
    3,575
    Broni
    Feb 6, 2011

  24. Post Your Hijackthis Log

    Locked
    acidosmosis, Nov 13, 2004 ... 4 5 6
    Replies:
    114
    Views:
    17,411
    RealBlackStuff
    Jun 27, 2005

  25. Infected by rootkit zeroaccess

    Solved
    nbabe, Apr 7, 2012 ... 4 5 6
    Replies:
    110
    Views:
    16,839
    Broni
    Apr 15, 2012

  26. [Not curable - Ramnit] Google Re-direct-having problems, can't download GMER

    Locked
    Sixx1402, Apr 23, 2011 ... 4 5 6
    Replies:
    110
    Views:
    3,520
    Broni
    Apr 28, 2011

  27. Windows Server 2008, Sirfef.b/y and zeroaccess

    Solved
    avenged187, Aug 9, 2012 ... 4 5 6
    Replies:
    109
    Views:
    3,034
    Broni
    Aug 10, 2012

  28. Serifef.ab and p

    Solved
    Sistrunk, Dec 9, 2012 ... 4 5 6
    Replies:
    108
    Views:
    1,402
    Broni
    Jan 1, 2013

  29. Trojan Win32.Sirefef, PC reboots every minute

    Solved
    ihatetrojans, Jul 8, 2012 ... 4 5 6
    Replies:
    106
    Views:
    4,296
    Broni
    Jul 25, 2012

  30. SVChost.exe trojan, memory process help!

    Solved
    Locked
    BWashburn, Aug 3, 2012 ... 4 5 6
    Replies:
    104
    Views:
    11,217
    Jay Pfoutz
    Oct 9, 2012

  31. Results of testing: locked self-protect mode of Avast Antivirus Pro

    Solved
    Locked
    systemmistress, Aug 27, 2010 ... 4 5 6
    Replies:
    104
    Views:
    4,712
    Broni
    Sep 3, 2010

  32. Black win 7 screen on bootup and rogue software

    Solved
    upgrayedd, Feb 26, 2013 ... 4 5 6
    Replies:
    103
    Views:
    1,341
    Broni
    Apr 3, 2013

  33. Infected with Guard Online and Google Redirect

    Solved
    dshoff115, Oct 11, 2011 ... 4 5 6
    Replies:
    103
    Views:
    3,466
    Broni
    Nov 9, 2011

  34. ctrl+shift+delete not workin

    Locked
    bobby123, May 21, 2007 ... 4 5 6
    Replies:
    102
    Views:
    5,959
    howard_hopkinso
    Sep 2, 2007

  35. Virus/malware that keeps coming back despite being removed with Malwarebytes

    Inactive
    lunsk, Feb 28, 2012 ... 4 5 6
    Replies:
    101
    Views:
    7,610
    Broni
    Mar 2, 2012

  36. Appear to be infected eith expiro.x

    Solved
    luddite, Nov 13, 2011 ... 4 5 6
    Replies:
    100
    Views:
    4,998
    Broni
    Nov 27, 2011

  37. Trojan horse Crypt.AQLW, Internet pops up, computer crashing

    Solved
    Pr011, Feb 24, 2012 ... 3 4 5
    Replies:
    98
    Views:
    5,179
    Broni
    Mar 5, 2012

  38. Multiple Virus warning allows popping up

    Solved
    Locked
    atcdav, Oct 29, 2010 ... 3 4 5
    Replies:
    97
    Views:
    2,622
    Broni
    Nov 2, 2010

  39. I Have the Browswer Redirect Problem

    Solved
    Locked
    heavystrato, Aug 15, 2010 ... 3 4 5
    Replies:
    97
    Views:
    3,974
    Broni
    Aug 22, 2010

  40. Websites redirected, can't run Windows Update, can't install Malwarebytes

    Inactive
    weety, Oct 3, 2012 ... 3 4 5
    Replies:
    96
    Views:
    2,963
    Jay Pfoutz
    Nov 3, 2012

  41. Malware sirefef.y and similar found in MSE on Vista HP x86

    Solved
    Johnny270268, Jul 13, 2012 ... 3 4 5
    Replies:
    96
    Views:
    2,097
    Broni
    Jul 18, 2012

  42. Fiancee virus

    Solved
    theRadiantChild, Feb 7, 2012 ... 3 4 5
    Replies:
    96
    Views:
    3,139
    Broni
    Feb 11, 2012

  43. Yet another svchost.exe virus

    Solved
    E-Will 1.0, Jan 4, 2013 ... 3 4 5
    Replies:
    95
    Views:
    2,567
    Broni
    Feb 5, 2013

  44. Trojan Horse PSW.OnlineGames and other malware

    Locked
    unhacker57, Dec 17, 2007 ... 3 4 5
    Replies:
    95
    Views:
    12,306
    unhacker57
    Dec 30, 2007

  45. Slow computer, high CPU, got and cleaned trojan, but...

    Solved
    needhelp51, Feb 9, 2012 ... 3 4 5
    Replies:
    93
    Views:
    2,562
    Broni
    Mar 13, 2012

  46. Redirect virus and IE running in background, please help

    Inactive
    Solrock, Nov 13, 2011 ... 3 4 5
    Replies:
    93
    Views:
    4,837
    Solrock
    Nov 24, 2011

  47. Google redirect and no folder options

    Solved
    Locked
    Wormjerry, Sep 8, 2010 ... 3 4 5
    Replies:
    93
    Views:
    3,440
    Broni
    Sep 23, 2010

  48. System Check virus removed but Internet not working

    Inactive
    nautilus808, Feb 8, 2012 ... 3 4 5
    Replies:
    92
    Views:
    4,525
    Broni
    Feb 12, 2012

  49. [A] IE9 stopped working error, Chrome times out, can't get online

    Inactive
    Locked
    Jason_618, Feb 25, 2013 ... 3 4 5
    Replies:
    91
    Views:
    807
    Broni
    Mar 9, 2013

  50. Can't seem to clean rootkit rikvm

    Solved
    Brianneedshelp, Mar 2, 2012 ... 3 4 5
    Replies:
    91
    Views:
    4,760
    Broni
    Mar 6, 2012

  51. [Closed] Suspected malware or virus

    Locked
    oldschooltie, Sep 4, 2011 ... 3 4 5
    Replies:
    91
    Views:
    5,567
    Bobbye
    Nov 14, 2011

  52. Virus is causing a SHDOCWV error?

    Solved
    Locked
    djackson84, Jul 4, 2010 ... 3 4 5
    Replies:
    91
    Views:
    3,033
    Broni
    Jul 15, 2010

  53. Virus: System Check

    Inactive
    Emerik, Jan 9, 2012 ... 3 4 5
    Replies:
    90
    Views:
    3,435
    Broni
    Jan 27, 2012

  54. Google Redirects and unauthorized attempts to connect to Sites, Vista

    Solved
    Locked
    Demianwulf, Oct 29, 2010 ... 3 4 5
    Replies:
    90
    Views:
    2,900
    Broni
    Nov 4, 2010

  55. Norton Internet Security 2005 problems?

    Locked
    death, Nov 14, 2004 ... 3 4 5
    Replies:
    90
    Views:
    65,182
    Blakhart
    Mar 19, 2007

  56. Windows has encountered a critical problem and will restart

    Solved
    ajptjd, Sep 30, 2012 ... 3 4 5
    Replies:
    89
    Views:
    2,664
    Broni
    Oct 9, 2012

  57. IE redirection to apype.com

    Solved
    MikeA, Feb 11, 2012 ... 3 4 5
    Replies:
    89
    Views:
    5,416
    Broni
    Mar 13, 2012

  58. Can't open DDS

    Solved
    Locked
    alejoromero9, Aug 24, 2010 ... 3 4 5
    Replies:
    89
    Views:
    3,380
    Broni
    Sep 7, 2010

  59. Task Manager Doesn't Work, Another Program Is Currently Using This File

    Locked
    .BillBert, Jul 29, 2008 ... 3 4 5
    Replies:
    89
    Views:
    7,528
    ebremenkamp
    Aug 28, 2008

  60. Need help got the Google redirect virus

    Solved
    Locked
    jpak88, Nov 12, 2010 ... 3 4 5
    Replies:
    88
    Views:
    2,551
    Broni
    Nov 24, 2010

  61. Random audio clips and random pop-ups

    Solved
    Locked
    AKFH, Jul 28, 2010 ... 3 4 5
    Replies:
    88
    Views:
    4,972
    Broni
    Aug 8, 2010

  62. Verizon DSL

    Locked
    djleyo, Jan 30, 2006 ... 3 4 5
    Replies:
    88
    Views:
    48,959
    TonyP
    Nov 14, 2008

  63. Infected already

    Locked
    bobby123, Jun 13, 2007 ... 3 4 5
    Replies:
    88
    Views:
    3,607
    bobby123
    Jul 1, 2007

  64. Malware problem maybe more?

    Solved
    billyd, May 13, 2012 ... 3 4 5
    Replies:
    87
    Views:
    3,594
    Broni
    Dec 21, 2012

  65. Trojan Horse hider! netbt.sys file discovered by AVG

    Solved
    AlexR, Mar 1, 2012 ... 3 4 5
    Replies:
    87
    Views:
    5,881
    Broni
    Mar 9, 2012

  66. Computer infected by virus

    Solved
    meadow, Oct 26, 2012 ... 3 4 5
    Replies:
    86
    Views:
    2,354
    Broni
    Nov 28, 2012

  67. [Closed] Possible fake AVG and Security Shield virus

    Locked
    dover1982, Aug 3, 2012 ... 3 4 5
    Replies:
    86
    Views:
    8,358
    Jay Pfoutz
    Nov 2, 2012

  68. Trojan

    Solved
    JuiceBox, Sep 11, 2012 ... 3 4 5
    Replies:
    86
    Views:
    2,418
    Broni
    Sep 27, 2012

  69. System-check got to my laptop

    Inactive
    jgriffin82, Jan 6, 2012 ... 3 4 5
    Replies:
    86
    Views:
    3,829
    Broni
    Jan 10, 2012

  70. Trojan Worm "Dropper Funweb "A"

    Locked
    Maurice, Aug 7, 2004 ... 3 4 5
    Replies:
    86
    Views:
    12,956
    Didou
    Sep 26, 2004

  71. [A] Help! Infected with RootKit.ZeroAccess Virus

    Inactive
    Locked
    sjy, Mar 1, 2012 ... 3 4 5
    Replies:
    85
    Views:
    4,549
    Broni
    Mar 15, 2012

  72. Analyse my OTL log please!

    Solved
    Locked
    anthonyb7890, Mar 21, 2011 ... 3 4 5
    Replies:
    85
    Views:
    2,704
    Broni
    Mar 28, 2011

  73. Redirecting problem 8-steps completed

    Solved
    Locked
    scheng07, Jun 13, 2010 ... 3 4 5
    Replies:
    85
    Views:
    3,107
    Broni
    Jul 24, 2010

  74. Redirected searches (yeah, again)

    Inactive
    Locked
    mikelorus, Feb 6, 2010 ... 3 4 5
    Replies:
    85
    Views:
    3,622
    Broni
    Jun 19, 2010

  75. HJT Log

    Solved
    Locked
    circusboy01, Aug 14, 2011 ... 3 4 5
    Replies:
    84
    Views:
    2,254
    Broni
    Sep 6, 2011

  76. Hijacked browser, ie script errors, unwanted audio - help

    Solved
    Locked
    Tony R, Apr 20, 2011 ... 3 4 5
    Replies:
    84
    Views:
    4,500
    Broni
    Apr 26, 2011

  77. Antivirus XP 08, Rootkit, Trojan.gaslide. PC infested.

    Locked
    patrick713, Aug 12, 2008 ... 3 4 5
    Replies:
    84
    Views:
    4,903
    kimsland
    Aug 18, 2008

  78. Win64/Patched.A virus..urgent help needed by desperate novice

    Solved
    LadyhawkeX, Nov 21, 2012 ... 3 4 5
    Replies:
    83
    Views:
    1,955
    Broni
    Nov 28, 2012

  79. HELP! with my computer virus

    Locked
    davidstl, Feb 1, 2007 ... 3 4 5
    Replies:
    83
    Views:
    5,113
    davidstl
    Feb 22, 2007

  80. System Check

    Solved
    sandberg85, Jan 19, 2012 ... 3 4 5
    Replies:
    82
    Views:
    3,198
    Broni
    Jan 23, 2012

  81. Possible virus.patchload.o Infection?

    Solved
    wisconsin, Dec 25, 2011 ... 3 4 5
    Replies:
    82
    Views:
    2,057
    Broni
    Dec 30, 2011

  82. "Your computer is infected" but a little different

    Locked
    wdawg, Oct 31, 2008 ... 3 4 5
    Replies:
    82
    Views:
    4,902
    kimsland
    Nov 12, 2008

  83. 8 steps completed, here's my logs

    Locked
    nb1106, Jan 26, 2009 ... 3 4 5
    Replies:
    81
    Views:
    3,336
    nb1106
    Mar 6, 2009
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