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Virus and Malware Removal

Is your PC troubled? Viruses, malware support and how to prevent them.

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  1. UPDATED 4-Step Viruses/Spyware/Malware Removal Preliminary Instructions

    Locked Sticky
    Julio Franco, Dec 1, 2007
    Replies:
    3
    Views:
    1,125,530
    Broni
    Aug 25, 2012

  2. Special rules for the Virus & Malware removal board

    Locked Sticky
    Julio Franco, Jan 18, 2009
    Replies:
    0
    Views:
    20,138
    Julio Franco
    Jan 18, 2009

  4. How to remove Begin2Search / CoolWebSearch and other Nasties.

    Locked
    RealBlackStuff, Nov 27, 2004
    Replies:
    0
    Views:
    410,472
    RealBlackStuff
    Nov 27, 2004

  5. "Your computer is infected! Windows has detected spyware infection."

    Locked
    DGutierrez32, Nov 13, 2005 ... 2 3
    Replies:
    46
    Views:
    310,997
    howard_hopkinso
    May 15, 2006

  6. Could not start the windows firewall/internet

    Locked
    rp748, Oct 23, 2004 ... 2 3
    Replies:
    50
    Views:
    264,321
    kabankalan
    Aug 5, 2008

  7. I'm online but facebook won't load up

    Locked
    lokepy, Nov 1, 2008 ... 2
    Replies:
    23
    Views:
    225,803
    GrecianLez
    Dec 31, 2009

  8. How to format a write protected pen drive

    Locked
    srvijayam, Nov 2, 2008
    Replies:
    7
    Views:
    216,396
    kimsland
    Nov 3, 2008

  9. AVG finding virus win32 heur

    Locked
    kinkie_kitty1, May 29, 2008 ... 2
    Replies:
    31
    Views:
    204,557
    hpum
    Dec 10, 2009

  10. PnkBstrA.exe

    Locked
    wallabing, Apr 8, 2007
    Replies:
    18
    Views:
    184,388
    kritius
    Mar 23, 2008

  11. How to post your Hijackthis log-file as an ATTACHMENT

    Locked
    RealBlackStuff, Jan 6, 2005
    Replies:
    0
    Views:
    171,254
    RealBlackStuff
    Jan 6, 2005

  12. How to remove Hacktool.Rootkit

    Locked
    RealBlackStuff, Sep 27, 2005
    Replies:
    0
    Views:
    157,754
    RealBlackStuff
    Sep 27, 2005

  13. Is your system infected? Read this before cleaning or formatting

    Locked
    Julio Franco, Dec 1, 2007
    Replies:
    1
    Views:
    156,803
    momok
    Dec 2, 2007

  14. Follow these instructions BEFORE posting your HJT log.

    Locked
    Spike, May 27, 2006
    Replies:
    0
    Views:
    146,701
    Spike
    May 27, 2006

  15. How to remove Trojans and its ilk!

    Locked
    RealBlackStuff, Aug 2, 2005
    Replies:
    0
    Views:
    123,111
    RealBlackStuff
    Aug 2, 2005

  16. Due to an unidentified problem, windows cannot display the windows firewall settings

    Locked
    dmm2k, Dec 24, 2004
    Replies:
    17
    Views:
    112,275
    valnjohn
    Jan 14, 2008

  17. Windows XP on laptop running slow, more like walking slow. Hijackthis log included

    Locked
    Lunatic, Feb 14, 2005
    Replies:
    7
    Views:
    93,668
    lobbslobb
    Mar 24, 2009

  18. how do i send a message to someone ip address

    Locked
    henryprince, Jan 11, 2006
    Replies:
    6
    Views:
    76,575
    maradms4
    Jan 13, 2006

  19. Can't turn off windows firewall

    Locked
    mayesey, Aug 15, 2004
    Replies:
    14
    Views:
    72,963
    rjbrjb
    Sep 6, 2008

  20. 2 processes of IEXPLORE.EXE in my task manager.

    Locked
    Vudew, Feb 15, 2007 ... 2
    Replies:
    34
    Views:
    70,832
    solidsnoop29
    Jul 29, 2009

  21. Google redirect malware

    Locked
    blackknightdw, Jan 13, 2009
    Replies:
    4
    Views:
    65,519
    KrisMcNic2!
    Jan 14, 2009

  22. Norton Internet Security 2005 problems?

    Locked
    death, Nov 14, 2004 ... 3 4 5
    Replies:
    90
    Views:
    65,188
    Blakhart
    Mar 19, 2007

  23. Nasty Trojan disables regedit, msconfig, antivirus, firewall, task manager, etc

    Locked
    papa_loa, Jan 2, 2005
    Replies:
    13
    Views:
    65,040
    Rik
    Dec 22, 2006

  24. Browser hijack [google redirect to random sites]

    Locked
    Useless_backup, Jan 21, 2007
    Replies:
    10
    Views:
    62,543
    Useless_backup
    Jan 23, 2007

  25. Svchost.exe (Trojan.agent) Malwarebytes cannot remove/system crashing

    Solved
    mmcook, Apr 12, 2012 ... 5 6 7
    Replies:
    135
    Views:
    61,343
    Broni
    Apr 22, 2012

  26. Unable to click show hidden files and folders

    Locked
    Otmakus, Dec 14, 2006
    Replies:
    9
    Views:
    60,865
    pgoyal24
    Nov 10, 2007

  27. "show hidden files" disabled by virus?

    Locked
    greenjai, Jun 16, 2007
    Replies:
    5
    Views:
    59,526
    momok
    Jun 21, 2007

  28. Getting redirected from google search results

    Locked
    lochieg, Feb 2, 2007
    Replies:
    15
    Views:
    59,191
    Train
    Feb 7, 2009

  29. Google webhp auto redirect problem

    Solved
    Locked
    jstzjxy, Feb 25, 2010 ... 2 3
    Replies:
    45
    Views:
    58,212
    Broni
    Feb 27, 2010

  30. Firefox "Unable to connect"

    Locked
    mighty_valley, Jun 13, 2006
    Replies:
    9
    Views:
    56,653
    Bobbye
    Jul 3, 2008

  31. How do I turn off teatimer in Spybot?

    Locked
    jimflint1, Oct 1, 2007
    Replies:
    2
    Views:
    52,926
    jimflint1
    Oct 1, 2007

  32. What to do about Task Manager problems

    Locked
    Vigilante, Apr 8, 2006
    Replies:
    2
    Views:
    52,729
    N3051M
    Sep 13, 2006

  33. Critical System Error! / System Alert:Trojan Spy.Win32@mx

    Locked
    Tazza, Oct 18, 2006
    Replies:
    9
    Views:
    52,050
    Blind Dragon
    Jul 9, 2008

  34. How to get rid of Symantec, Norton (for good)

    Locked
    da_head, Aug 25, 2006 ... 2
    Replies:
    30
    Views:
    51,301
    howard_hopkinso
    Mar 1, 2007

  35. Verizon DSL

    Locked
    djleyo, Jan 30, 2006 ... 3 4 5
    Replies:
    88
    Views:
    49,033
    TonyP
    Nov 14, 2008

  36. Ctrl-Alt-Del doesn't bring up Task manager

    Locked
    AMD2800+, Aug 4, 2005 ... 2
    Replies:
    24
    Views:
    48,392
    RogerRampant
    Dec 3, 2006

  37. Windows Explorer keeps restarting

    Locked
    dyster2001, Jun 9, 2007
    Replies:
    3
    Views:
    48,283
    mineshchristian
    Jan 18, 2009

  38. RavMon.exe... Be Careful

    Locked
    warsi, Apr 19, 2007
    Replies:
    12
    Views:
    47,391
    Blind Dragon
    May 21, 2008

  39. Cannot start Windows Firewall\ICS

    Locked
    bryan2k5, Jun 16, 2005 ... 2 3
    Replies:
    41
    Views:
    47,260
    luv2playcs
    Oct 19, 2005

  40. JS/Downloader.Agent

    Locked
    kmferrara, Oct 2, 2007
    Replies:
    17
    Views:
    46,220
    thepearl
    Sep 8, 2008

  41. Internet Explorer redirects me when I search with google

    Locked
    bedouinrising, Nov 30, 2008
    Replies:
    4
    Views:
    46,212
    bedouinrising
    Dec 2, 2008

  42. Rpcnet.exe explained and work around

    Locked
    Tag1995, Jan 30, 2007
    Replies:
    10
    Views:
    45,726
    SoftmasterG
    Apr 13, 2008

  43. Cannot open Task Manager

    Locked
    jindou, Jul 2, 2005
    Replies:
    1
    Views:
    45,581
    howard_hopkinso
    Jul 2, 2005

  44. backdoor virus, access denied windows xp..Help

    Locked
    darjud, Jun 8, 2003
    Replies:
    18
    Views:
    45,471
    anastasia
    Mar 9, 2005

  45. IE problem - very very slow (pretty sure not spyware)

    Locked
    glitzyglamgirl, Apr 14, 2006
    Replies:
    10
    Views:
    44,484
    thanzil
    Dec 20, 2008

  46. Show Hidden Files and Folders disabled after virus removal

    Locked
    Acoyauh, Apr 7, 2008
    Replies:
    2
    Views:
    44,384
    Acoyauh
    Apr 7, 2008

  47. Cannot uninstall Security Toolbar 7.1

    Locked
    raysdesigns, Jul 22, 2007
    Replies:
    14
    Views:
    44,187
    coppertopfm
    Nov 16, 2007

  48. Cursor moves without mouse motion

    Locked
    jobeard, Nov 23, 2005
    Replies:
    15
    Views:
    42,827
    Vegasvic
    Nov 22, 2008

  49. Trouble with PC not sure if it's a virus

    Locked
    silveriris, Aug 24, 2008
    Replies:
    10
    Views:
    41,440
    Bobbye
    Aug 28, 2008

  50. Getting Redirected from Google search results

    Locked
    tamir23, Feb 12, 2007
    Replies:
    5
    Views:
    40,667
    howard_hopkinso
    Feb 13, 2007

  51. Application failed to initialize properly 0x0000005 programs wont install

    Locked
    lost at walmart, Nov 8, 2007 ... 2
    Replies:
    33
    Views:
    40,545
    Bobbye
    Dec 22, 2007

  52. Blocked: regedit, msconfig, task manager processes, HJT, various keywords

    Locked
    Ranilin, Dec 26, 2004
    Replies:
    18
    Views:
    40,396
    Visnew
    Feb 15, 2009

  53. Norton AntiVirus 2005 does not support the repair feature

    Locked
    godblessamerica, Jan 9, 2005
    Replies:
    13
    Views:
    39,953
    RealBlackStuff
    Oct 21, 2005

  54. Virus/Worm Task Manager, Regedit, MsConfig Closes .5-1 Sec

    Locked
    SkankingMakar, Feb 17, 2005
    Replies:
    12
    Views:
    38,940
    howard_hopkinso
    Jul 11, 2006

  55. I'VE BEEN TAKEN OVER!!!!! can't delete mssearchnet.exe

    Locked
    ZachThomas20, Nov 9, 2005 ... 2
    Replies:
    34
    Views:
    38,870
    howard_hopkinso
    Feb 25, 2006

  56. Google Yahoo redirect TDSSserv.sys

    Locked
    rf6647, Nov 27, 2008 ... 2
    Replies:
    33
    Views:
    37,728
    JohnMartin
    Apr 17, 2009

  57. [Resolved] Double click virus

    Locked
    taniagisell, Mar 27, 2010
    Replies:
    11
    Views:
    37,390
    Bobbye
    Mar 29, 2010

  58. Messenger problem 80072745

    Locked
    wenceslao, May 2, 2006
    Replies:
    19
    Views:
    36,464
    antemail
    Aug 28, 2008

  59. Trojan.gen & Trojan.gen2.. Please help me get rid of them

    Solved
    Locked
    kryspy99, Nov 29, 2010 ... 2 3
    Replies:
    40
    Views:
    35,867
    Bobbye
    Feb 5, 2011

  60. Removing Google search redirect virus

    Locked
    mjsnz, Feb 8, 2009
    Replies:
    10
    Views:
    35,867
    mflynn
    Feb 9, 2009

  61. Problem with svchost.exe and AcGenral.dll

    Locked
    qsweet, Apr 5, 2009
    Replies:
    6
    Views:
    35,652
    touch
    Apr 11, 2009

  62. Help - google keeps redirecting me to a different website

    Locked
    menelas, Aug 10, 2009
    Replies:
    4
    Views:
    35,443
    Bobbye
    Aug 11, 2009

  63. Radio is playing through my speakers but no programs are running

    Locked
    lindyd, Dec 15, 2007
    Replies:
    13
    Views:
    34,456
    surge7477
    Aug 6, 2009

  64. How to password protect portable hard drive and other storage devices?

    Locked
    korrupt, Jul 23, 2006
    Replies:
    2
    Views:
    34,301
    korrupt
    Jul 23, 2006

  65. Google search results hijacked under IE

    Locked
    gwiz_oz, Feb 5, 2007
    Replies:
    8
    Views:
    34,010
    wamo00
    Feb 3, 2009

  66. Need help removing Google search link redirect virus

    Solved
    Locked
    Geryth, Apr 14, 2012 ... 2
    Replies:
    21
    Views:
    33,954
    Bobbye
    May 28, 2012

  67. Virus - Can't install Malwarebytes - Access is denied

    Solved
    Locked
    houston10s, Apr 9, 2011
    Replies:
    13
    Views:
    33,201
    Broni
    Apr 15, 2011

  68. COMBOFIX, has now been fixed and is again safe to use.

    Locked
    Julio Franco, Dec 1, 2007
    Replies:
    0
    Views:
    33,167
    Julio Franco
    Dec 1, 2007

  69. Completely white desktop background... Windows XP Home Edition SP2

    Locked
    natedog102, Apr 20, 2006
    Replies:
    12
    Views:
    33,139
    natedog102
    Jan 7, 2007

  70. IE uses too much memory

    Locked
    airbornex, Oct 3, 2008
    Replies:
    8
    Views:
    32,839
    airbornex
    Oct 4, 2008

  71. Trouble finding Malwarebyte log

    Locked
    bosn8488, Jan 21, 2009
    Replies:
    14
    Views:
    31,950
    bosn8488
    Jan 27, 2009

  72. How to remove new folder.exe from my thumbdrive

    Locked
    i_chyi, Jun 9, 2007
    Replies:
    6
    Views:
    31,864
    shauryavee
    Aug 2, 2008

  73. Help with ishost.exe & ismon.exe, INFESTED!!

    Locked
    uneasyrider, Jul 23, 2006
    Replies:
    10
    Views:
    31,635
    Cadderpidder
    Sep 21, 2006

  74. how to set a password for my router?

    Locked
    transviruses, Jun 11, 2006
    Replies:
    4
    Views:
    31,530
    transviruses
    Jun 13, 2006

  75. How to detect and remove keylogger from my PC

    Locked
    garg.divya, Nov 27, 2008
    Replies:
    8
    Views:
    31,470
    Kazi
    Dec 1, 2008

  76. FBI computer locked. $200 moneypak virus

    Solved
    Sprinter, Aug 30, 2012 ... 2 3 4
    Replies:
    73
    Views:
    31,252
    Broni
    Oct 10, 2012

  77. Trojans/helper.dll/helper.sig

    Locked
    PsychoDave, Aug 20, 2008 ... 2 3
    Replies:
    40
    Views:
    31,231
    Kindwoman
    Dec 12, 2008

  78. How To Remove Spysherriff

    Locked
    Tedster, Dec 16, 2005 ... 2
    Replies:
    31
    Views:
    30,214
    m0nty
    Mar 30, 2006

  79. [Inactive] Hotmail Virus?

    Locked
    karawr, Mar 18, 2010
    Replies:
    11
    Views:
    29,510
    Broni
    Mar 20, 2010

  80. Hidden driver files by AVG anti-rootkit

    Locked
    spra, Apr 16, 2008 ... 2
    Replies:
    28
    Views:
    29,256
    kritius
    Apr 23, 2008

  81. How to remove Aurora/Nailfix

    Locked
    RealBlackStuff, Jun 29, 2005
    Replies:
    0
    Views:
    29,082
    RealBlackStuff
    Jun 29, 2005

  82. Cannot access Control Panel in XP!!!!!

    Locked
    DaleBuchanan, Oct 25, 2007
    Replies:
    5
    Views:
    27,984
    saltycat
    Nov 1, 2007

  83. How to fix: Norton Antivirus 2005 does not support the Repair feature

    Locked
    Mumblin Joe, Oct 9, 2005
    Replies:
    5
    Views:
    27,538
    manusoftar
    Apr 7, 2007
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