FIXED: 0x0000008E (0xC0000005, 0x80598102, 0xA6FC5CAL, 0x00000000)
FIXED: 0x0000008E (0xC0000005, 0x80598102, 0xA6FC5CAL, 0x00000000)
I fixed this Blue Screen Error on a PC, and this is how I did it:
1) Firstly, there seems to be a few possible causes for this error, the cause on my machine seems to have been a driver/update problem, but memory issues played a part. Here are some of the causes others documented:
1 a) Corrupt Memory – see [link removed as I have less than 5 points on this forum – suggest you search for solution in other forums] for suggested solutions (removing one of your memory sticks at a time and testing for the error was a great tip, thanks SnowDog.
1 b) Driver/Update issue - see [link removed as I have less than 5 points on this forum – suggest you search for solution in other forums] for info about rolling back drivers (I didnt do this). Some suggested updating Video Card Drivers. I have forgotten who said that it could be a file that needs to be updated, but thanks whoever that was, cause updating my PC was part of the solution.
Please note: If you changed Hardware Acceleration Setting, see 3f below.
1 c) BIOS/Firmware issues - Lots of people suggested updating the BIOS software. I only ever do this as a last resort or if I KNOW its the BIOS thats to blame. As mama said, "if the BIOS aint broken, dont update it!"
1 d) Its a VIRUS! Aaaaagggghhhhh!!!! - see [link removed as I have less than 5 points on this forum – suggest you search for solution in other forums] for a really good guide about a user that fixed this problem by getting rid of a rootkit virus, thanks Troll.
1 e) Its a Hardware Issue - see [link removed as I have less than 5 points on this forum – suggest you search for solution in other forums] for an example of this. In my case it was a Dell Machine, I ran the Dell System/Testing Utility (press F12 to get to Boot Menu at start-up and select Utility Partition) which told me all hardware was fine.
2) What I did (My SOLUTION):
2 a) Reset the BIOS to factory settings (do this in the BIOS or by removing the BIOS battery from your motherboard and unplugging the PC for 20 seconds). This didnt fix the problem (but may have helped).
2 b) Ran SFC / SCANNOW (the System File Checker Tool from MS - see [link removed as I have less than 5 points on this forum – suggest you search for solution in other forums] for more info) from the command prompt. This didnt fix the problem (but may have helped).
2 c) Remove 2 of 4 memory sticks (the problem seemed to go away), then replaced those memory sticks and removed the other two (the error stayed away).
2 d) Installed XP Service Pack 3 (SP3 was the only update available) - this worked with half the memory sticks in (previously it failed with all memory sticks in as the PC blue-screened half way through.
2 e) Replaced all memory and tested - all working. Did a complete scan using Anti-Virus software to check for viruses and to check the PC does not blue-screen with all memory used.
3) More info:
3 a) I saw this error within 5 mins of loading Windows XP Pro SP 2.
3 b) The error could be re-produced more speedily by loading programs (and so using more memory)
3 c) I tried to disable pe386 (see 1d above) but I got an error (something about it could not be found) so gave up on the "Its a VIRUS!" idea.
3 d) The AV reported two files infected after scan
3 e) The Dell Tests (see 1e above) produced 4 error codes with instructions to give them to my Dell Support Rep. The codes were:
1100:012A
1100:022A
1100:032A
1100:042A
I did this, but was told they had "no useful information about those codes" (thanks Dell). They then asked me to do an express test, when it said all was fine they told me it was a software issue and I would be charged £25 for the support they gave me!!!! (yeah, good luck with that Dell).
3 f) If you recently changed the Hardware Acceleration Setting for Video read this MS article before you do anything as this is probably your solution: [link removed as I have less than 5 points on this forum – suggest you search for solution in other forums]
3 g) Mama also said "if the registry aint broken, dont 'optimize' it!"
Well hope my solution helps you find yours.
Happy hunting!
-I had to remove (the useful) links in this post as I am a newbie here.. :-(
but I will post this solution elsewhere.. find it using Google