Hi all, I'm using WinXP Pro SP3. Recently I started getting a blue screen with my computer last week. It only seemed to happen when I visited facebook. Going back through my routine I realised I had just done an update of Internet Download Manager, and upon searching the internet saw one of their tech guys had posted on Lavasoft's Adaware forum that they had detected a conflict between the 2 problems. So because I didnt use Adaware anymore I uninstalled it. The problem appeared to have been resolved, no more blue screens. Then today I turn on my pc and when everything appears to load up a pop up message saying a critical error had occured and having looked in the event viewer it give these codes: Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Error code 100000d1, parameter1 00000014, parameter2 00000002, parameter3 00000000, parameter4 b402d875. When one of my programs needed to reboot to complete its update I decided, after I'd virus scanned, to shutdown and then start back up.. the computer hanged at the bios page and looking at the logs I got 2; Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 12 service to connect. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7026 The following boot-start or system-start driver(s) failed to load: Lbd I'm not sure if these 2 errors are connected to the first system error but I thought I'd include them. I did a soft re-boot by holding the power button on and the PC booted up normally. I'm not sure how to do the minidump. I did follow instructions from symantec's website but it didnt seem to work. When I checked the directory it only contains 2 files; user.dmp at 61KB last modified on the 26th of October 2010 (last month) and drwtsn32.log which is 9,020kb last modified 3rd of November 2010. P.S. I think I found 2 minidumps in another directory from when I had the blue screens reboots last week. I'll attach them. Not sure if they are relavent or not. Thanks for any help anyone can give.