Hi,

About 2 weeks ago I had a couple websites that I use often stop loading on one computer. I have 2 computers on the same network and it works fine on the other computer. My Internet provider is Wildblue sattlite dish that goes to a modem then a lynksys router. The computer I am having a problem with runs on Vistas home edition and the other computer without the problem is XP home edition. I have done the 8 step process and will post the logs below. Furthermore, when I updated my Java there is now an error message that will not stop popping up. I've attached a screenshot of it as well. The 2 websires in question are www.modelmayhem.com and www.hdforums.com. Any help would be much appreciated as I am pulling my hair out! (What's left of it) Thank you!

Run this scanner:
http://virscan.org/

Directions:
Copy and paste the following file path into the "Suspicious files to scan" box on the top of the page:
c:\windows\system32\userinit.exe

Click on the Upload button
If a pop-up appears saying the file has been scanned already, please select the ReScan button.
Once the Scan is completed, click on the "Copy to Clipboard" button. This will copy the link of the report into the Clipboard.
Paste the contents of the Clipboard in your next reply

Also scan these,

C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe

If this scan runs for you, please paste the log in next reply.

I scanned all three files and all the scanners said "Found Nothing". It also said that since the files had already been scanned they would not be saved in the database and the "copy to clipboard" button did not work. So I saved the webpages as text files and attached them. Hope that is good enough. Thank you!

Just to be sure, run this ESET On-Line Scanner

I'm beginning to suspect that this is not a Malware issue...

OK, I ran the ESET scanner and it said "No Threats Found".

Make sure you have the latest and proper versions of Adobe Flash and Shockwave installed. Also you have the lastest version of Sun's Java installed. You may have to delete all old versions of Java first. Check out these instructions:

Dealing with Java

Yes, I have the most current versions of Adobe Flash & Shockwave and Java. All earlier versions were already deleted before I did all the scans. I just opened IE with all add on's disabled and was able to load the first & second page of the website, but then it locked up again and wouldn't display. I also disconnected my router and plugged the cable directly into the modem. Again, the first and second page of the website loaded, but then stoopped displaying again. I just checked the other computer on the same network and it is still working fine for both websites. This is soooo weird.

The Error message is very cryptic but is complaining about a Microsof Jscript syntax error.
Using both urls cited, the error does not show up on the home pages using Firefox 3.5.4

It looks like a transient programmer's error

The Microsoft Jscript error has stopped coming up.

The Microsoft Jscript error has stopped coming up after I rebooted.

You might try deleting Java and reinstalling it per the instructions in the link I provided

it's not Java -- Jscript -- the Microsoft version of Javascript which has nothing to do with Java.

see http://www.dannyg.com/ref/javavsjavascript.html

I uninstalled Java and reinstalled it and I still cannot get the websites to load.

Hi, Can you please provide the following information:

Widndows SP 1 or 2
IE: version.

Hi,

Windows SP2

IE8

Thanks!

Hey,

I suggest the following and tell me what happens:

Close IE
Reset IE using too TOOLS==>INTERNETOPTIONS ==>ADVANCED ==>RESET

Start ==> RUN==> regsvr32 jscript.dll

start ==> all programs ==> windows update

Regardless if they are updates or not restart PC after windows update.

I'm not sure how to do this:

Start ==> RUN==> regsvr32 jscript.dll


I have Windows Vistas on this computer and there is no "run" button on the start menu.

I did the other stuff and still have the same problem. For what it's worth, I noticed that when I type in the website and hit the go button it says 'connecting" in the tab, but then goes back to the same page I was on. So I have to do it again for it to really start loading the page which then after a long wait ends in a "this webpage cannot be displayed" message.

click start under search look for run, it should populate it under the all programs. click it and past what i wrote.

In Windows Vistas there is no "Run" button on the start menu.

Ok lets try this again:

Start
"Right ontop of Start" there should be a blank white area which says "start search". In that blank area type "run"

When you type "run" it should populate the run command o the top here is a screen shot: