TechSpot

5 mins from shooting myself!!!

By heyheylife
Aug 19, 2007
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  1. Hi guys,

    I am 5 mins from shooting myself. I am having this persistent problem with my laptop.......the blue screen 'page fault in unpaged....' followed by 'serious error' (sysdata.xml & minidump) on restart.

    I am doing my GMAT studies and online tests on my laptop so one crash restart means my online course works goes unsaved!!!! this has happened about 7-8 times now.

    I have re-installed XP SP2 thrice already, clean install.

    MY config. are:

    Acer Aspire 5573.
    Dual core T2080, 1.73 GHZ. 533MHz FSB
    Intel graphics media accelerator 950
    120 GB HDD
    1 GB RAM
    802.11b/g wireless lan.

    Major Software earlier:
    Zone Alarm Security suite (OS still crashed so changed)
    Spybot - tea-timer (still installed)
    spywareblaster (still installed)
    ad-aware 2007 (still installed)
    Tune up utilities 2007 (still installed)
    Avast AV & Comodo firewall (Currently installed.....but system still crashes!!!!!)
    I havent installed the drivers for my WLAN - (network adapter - Atheros). Dont need WLAN as of now.

    My last dump report is attached.....

    pls pls pls help me.............the sad part is I have my exams on the damn 4th of Sept and just THIS laptop - so cant even throw it out !!

    J

    Attached Files:

  2. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    BSOD - found some more reports in dr. watson, if they can help

    founds some more files.....if they can help.....pls help.....these blue screens are coming almost EVERY day for the past 4-5 days
  3. almcneil

    almcneil TechSpot Guru Posts: 1,554

    Sounds like you have bad system memory (RAM). Take your laptop to the store and have them test it.
  4. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    thx.......but there is no Acer shop here...

    I bought this acer from another city.........

    I called them and it'll take a while.....got another BSOD.........

    if you can check and reconfirm so I'll make the trip...pls:(
    BCCode : 10000050 BCP1 : F7B9FFE8 BCP2 : 00000000 BCP3 : 805E38D0
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
  5. Rolfman

    Rolfman TechSpot Enthusiast Posts: 125

    DuDe!!! slowly put your finger away from the trigger men.....

    You got a memory problem . I've seen this many times is either HDD or RAM
    and almost 80% of the times is RAM.

    And yours , sounds , smells , and even looks like RAM. chamge them Both , their either not compatible or not working the way they should.
  6. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    ah ha

    dude......thanks.......

    I ran the memtest - (suggested in one of the forums)........with 1 RAM first.....no problem (no errors)......

    with the second one.....the screen became all red....errors I guess??
    was the crash because of that?

    I have sent for a replacement............when the new one comes.....how do I know the other one will be compatible/wont give the same kinda problems....??


    thanks again guys........:)
  7. Rolfman

    Rolfman TechSpot Enthusiast Posts: 125

    It Shouldnt matter much DuDe...

    just get one with the same Boost....then switch them from slot.
    Put the new one were the old one is.
    and you should be o your way.

    you might want to change your power supply thou..
    there is a reason why tha memory went bad ,,,,, and
    i think it was a voltage issue.
  8. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    oh......

    My computer is normally mostly on the power supply..........(a dumb question) but is that bad for the RAM??

    also, thanks for the tip man
  9. k.jacko

    k.jacko Newcomer, in training Posts: 743

    Not bad for your ram....but homicide for your battery ! If you work this way for long periods, remove the battery and store it some place cool (even a fridge is ok).
  10. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    WIERD PROBLEM again!

    hi guys.....

    Ok now......this is Wierd!!

    I have already taken out one 512 RAM for replacement (memtest found errors in that) and the second one was fine.....

    Now, while running AVG antispyware for registry fault.....I got the BSOD again....

    on restart, apart from the normal ' serious error message', I got another message asking to run Checkdisk and erors related to firefox entries were found and fixed (or filed recovered)......

    BCCode : 10000050 BCP1 : FFFF3FF8 BCP2 : 00000000 BCP3 : 80552211
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
    C:\DOCUME~1\faujdar\LOCALS~1\Temp\WER3d7f.dir00\Mini082107-01.dmp
    C:\DOCUME~1\faujdar\LOCALS~1\Temp\WER3d7f.dir00\sysdata.xml

    Any suggestions???
    BTW: another twist........I am getting a SMART HDD failure on bot saying that hard drive failure is imminent.......and I should back up this data....
    I went to the ACER guys and they said that they'll replace it by the end of the week......I am not sure if the two problems are attached........are they?? or is it the RAM, or the HDD, or is it just the whole damn laptop!
  11. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    another one

    BCCode : 10000050 BCP1 : FFFF3FF8 BCP2 : 00000000 BCP3 : 80552211
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
     
  12. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,202

  13. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    hi....

    hi there.....

    thanks for helping me out man....

    I am attaching the dr. watson text file....along with the dump files again.

    I really couldnt figure out the dmp file thing.....I am so sorry, I am really bad with computers............

    would you be able to try again with those dump files......funnily - the BSOD happened when I tried to scan the registry for malware or inconsistencies with AVG anti malware (twice - and it crashed both the times)
  14. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    files attached again
  15. k.jacko

    k.jacko Newcomer, in training Posts: 743

    Have you reinstalled windows since taking out the dodgy ram?
    Dodgy ram can easily bodge up your windows installation, so just changing the ram is not likely to fix the issue. Reformat again and re-install, then see what happens.
  16. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    Excuse me coming in late on this one - you may have two problems here: hard drive and RAM.
  17. Rolfman

    Rolfman TechSpot Enthusiast Posts: 125

    F.Y.I : whenever you get the chance , you can go agead and use your hard drive to level a table or to keep a door open jejej.

    sorry but that hard drive should be replaced as soon as possible.
  18. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    Hey. thx guys.........

    You guys are right abt the hard drive and the RAM. I've already give a 512 MD RAm stick for replacement and the hard drive is getting replaced this saturday.......what I am wondering is that - if the computer is still giving me a BSOD - it's because of the hard drive now is it......

    hope the other RAM is ok......how do i check that (i ran the memtest and it was ok)
  19. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    Glad to help - if memtest is OK on 6+ passes, your RAM is OK.
  20. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    the metest was ok....and it said that nothing is wrong with the other RAM...

    also, if you guys can perhaps give me a little advice on how to handle better the new RAM and HDD, when it comes in. I use the laptop for a lot of downloading and all and thus it's on for long periods of time.

    Anything I can do - which can perhaps avoid or minimise such grave errors or stop them from becoming 'irreversible' !!??

    Thx guys, you've been really great!!!
  21. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    Most laptop hard drive failure is due to impact damage - remember they are fragile.
    Make sure you have decent anti-malware protection and keep it up to date.
    Clear out the temp files in Internet explorer regularly.
  22. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    great......

    once the hardware gets replaced.....I plan to use (as now).......

    Avast AV
    Comodo
    AVG Antispyware
    Spybot
    Tune up utilities 2007
    and Ad-aware 2007 - just for backup and once a week scanning.....

    anything else you think I might need?
  23. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    Forgive a personal opinion, but I have never been keen on things like tune-up utilities - I would try it first without. Also ad-aware and spybot can conflict with each other. And finally, if you have a router, use the firewall in that and have no firewall in the PC.
  24. heyheylife

    heyheylife Newcomer, in training Topic Starter Posts: 21

    hmmmmm

    I guess I see your point......

    Tune up '07 actually hasnt done anything to protect these serial crashes in the first place......and they've happened AFTER I've installed it. So I guess I'll try the comp without it.

    So, I use Spybot or Ad-aware 2007 (free). For real time protection, I'll use AVG Antispyware.....
    Avast AV.

    Any suggestions on a software to maintain the registry or not really needed?
  25. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    There are fans of ccleaner on this forum - perhaps one of them will come forward and say why?
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