5 months of Multiple BSODs on a brand new computer - driver or hardware error? Mini dump analysis help please.
Hi, I’m looking for anyone who can analyse mini dumps and help me determine the source of my problems.
The system has been giving me hell from the start. The problem often manifests in different driver and memory errors - To my level of understanding the errors seem to be fairly unrelated. When it runs well it’s awesome and it really performs. When it starts messing up, that’s it, it might BSOD on every start up 5times in a row and then start working for no apparent reason.
I ruled out: faulty PSU and faulty RAM, and system always runs cool, (the hottest component being the fanless graphics card).
I have also run extensive tests on system hard drive:
Seatools returned no errors after firmware upgrade and 2 long tests. However DiskCheckup keeps changing its mind out predicted TEC date: it jumps from Jan 2010 too Aug 2011 either of which is unacceptable and well within manufacture warranty
Reinstalled windows countless times with different installation CDs
So that leaves MOBO, CPU, GPU or maybe some software of driver issue.
I feel that it must be hardware related but I can’t work out what it is, on top of that the faults are often intermittent making trial and error testing unreliable. I have collected many minidumps now, but I can’t work out if they are related or not – has my comp dozens of problems or just a couple with variegated symptoms.
Questions:
Q1. Can anybody help me?
Q2. How should I post minidumps and info?
Hard drive questions:
Seatools return no errors. (I have been told that this is the definitive test for a faulty hard drive.)
Q3. PassMark DiskCheckup keeps changing its mind out predicted TEC date. Does this indicate a problem with my hard drive?
Q4. When ever I run chkdsk it says that it has found errors and is repairing them. Does this indicate a problem with my hard drive?
GPU questions:
Video driver has supposedly caused some of the BSODs .
The drag and drop mouse marks don’t disappear – almost as if the screen is not refreshing.
Q5. Could these be signs of a faulty graphics card?
Thanks a lot. I’m beginning to go a little bit mad from all this troubleshooting.:dead:
Jane89
Hi, I’m looking for anyone who can analyse mini dumps and help me determine the source of my problems.
The system has been giving me hell from the start. The problem often manifests in different driver and memory errors - To my level of understanding the errors seem to be fairly unrelated. When it runs well it’s awesome and it really performs. When it starts messing up, that’s it, it might BSOD on every start up 5times in a row and then start working for no apparent reason.
I ruled out: faulty PSU and faulty RAM, and system always runs cool, (the hottest component being the fanless graphics card).
I have also run extensive tests on system hard drive:
Seatools returned no errors after firmware upgrade and 2 long tests. However DiskCheckup keeps changing its mind out predicted TEC date: it jumps from Jan 2010 too Aug 2011 either of which is unacceptable and well within manufacture warranty
Reinstalled windows countless times with different installation CDs
So that leaves MOBO, CPU, GPU or maybe some software of driver issue.
I feel that it must be hardware related but I can’t work out what it is, on top of that the faults are often intermittent making trial and error testing unreliable. I have collected many minidumps now, but I can’t work out if they are related or not – has my comp dozens of problems or just a couple with variegated symptoms.
Questions:
Q1. Can anybody help me?
Q2. How should I post minidumps and info?
Hard drive questions:
Seatools return no errors. (I have been told that this is the definitive test for a faulty hard drive.)
Q3. PassMark DiskCheckup keeps changing its mind out predicted TEC date. Does this indicate a problem with my hard drive?
Q4. When ever I run chkdsk it says that it has found errors and is repairing them. Does this indicate a problem with my hard drive?
GPU questions:
Video driver has supposedly caused some of the BSODs .
The drag and drop mouse marks don’t disappear – almost as if the screen is not refreshing.
Q5. Could these be signs of a faulty graphics card?
Thanks a lot. I’m beginning to go a little bit mad from all this troubleshooting.:dead:
Jane89