I have a Toshiba satellite pro C850-1HD intel core i5 3230M 2.6GHz 8GB ram 64 bit with windows 7 bought only in June 2013. It has suddenly started running extremely slowly, taking 20 minutes to start up, and all programs take a long time to open, including outlook. I have antivirus software eset nod32, have tried defragmenting my disc, windows defender, have tried startup repair, run ccleaner, run malwarebytes. I tried system restore but it failed - unknown error.
I would appreciate any advice, as I work from this computer and do not know what to try next.
Below is the results of the 4 step virus and malware removal.
Thank you.
mbam log
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
Database version: v2013.10.20.05
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
HARRODS :: HARRODS-TOSH [administrator]
Protection: Enabled
20/10/2013 20:42:48
mbam-log-2013-10-20 (20-42-48).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 200615
Time elapsed: 5 minute(s), 25 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
DDS
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720
Run by HARRODS at 20:51:39 on 2013-10-20
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.8075.5700 [GMT 2:00]
.
AV: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\GFNEXSrv.exe
C:\windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Allway Sync\Bin\SyncService.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\system32\taskhost.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://toshiba13.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: NameServer = 10.0.0.2
TCP: Interfaces\{7AB4C944-2D81-4FAE-BC40-2B6CF13AE3A8} : DHCPNameServer = 196.43.34.190 196.43.46.190
TCP: Interfaces\{ABF97A49-3741-4B82-AB72-759A9F5A0DEB} : DHCPNameServer = 10.0.0.2
TCP: Interfaces\{ABF97A49-3741-4B82-AB72-759A9F5A0DEB}\35B4953403541363 : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-BHO: {3706EE7C-3CAD-445D-8A43-03EBC3B75908} - <orphaned>
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\HARRODS\AppData\Roaming\Mozilla\Firefox\Profiles\aplw7zwx.default-1381914089161\
FF - plugin: C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\npBrowserPlugin.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2012-1-5 16152]
R0 NBVol;Nero Backup Volume Filter Driver;C:\windows\System32\drivers\NBVol.sys [2012-7-19 72240]
R0 NBVolUp;Nero Backup Volume Upper Filter Driver;C:\windows\System32\drivers\NBVolUp.sys [2012-7-19 15920]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2013-7-4 56336]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-25 482384]
R2 BotkindSyncService;Botkind Service;C:\Program Files\Allway Sync\Bin\SyncService.exe service --> C:\Program Files\Allway Sync\Bin\SyncService.exe service [?]
R2 eamonm;eamonm;C:\windows\System32\drivers\eamonm.sys [2011-10-24 171152]
R2 ekrn;ESET Service;C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe [2011-10-24 814264]
R2 epfwwfpr;epfwwfpr;C:\windows\System32\drivers\epfwwfpr.sys [2011-10-24 125296]
R2 GFNEXSrv;GFNEX Service;C:\windows\System32\GFNEXSrv.exe [2013-1-9 162824]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2013-1-9 128280]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-1-9 161560]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-10-19 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-10-19 701512]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-4 687400]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2011-11-24 294848]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-20 14472]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-1-9 363800]
R3 BtFilter;Bluetooth LowerFilter Class Filter Driver;C:\windows\System32\drivers\btfilter.sys [2011-8-9 45168]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-12-6 331264]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2012-1-5 355096]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2012-1-5 786200]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-10-19 25928]
R3 nokia_cs1x_dc_enum;Nokia Internet Stick DC Enumerator;C:\windows\System32\drivers\nokia_cs1x_dc_enum.sys [2010-4-22 97280]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2013-1-9 38096]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2013-1-9 251496]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2013-1-9 565352]
S2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-9-17 171600]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
S3 dmvsc;dmvsc;C:\windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 nokia_cs1x_cdc_acm;Nokia Internet Stick CDC-ACM driver;C:\windows\System32\drivers\nokia_cs1x_cdc_acm.sys [2010-4-22 98304]
S3 nokia_cs1x_cdc_ecm;nokia_cs1x_cdc_ecm;C:\windows\System32\drivers\nokia_cs1x_cdc_ecm.sys [2010-4-22 53760]
S3 nokia_cs1x_cpo;Nokia Internet Stick Mass Storage Device;C:\windows\System32\drivers\nokia_cs1x_cpo.sys [2010-4-22 13824]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-7-5 19456]
S3 StorSvc;Storage Service;C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2012-7-19 27648]
S3 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [2011-2-10 112080]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2013-1-9 57216]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-11-26 138152]
S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2011-12-15 833976]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-7-5 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-7-5 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-7-4 1255736]
.
=============== Created Last 30 ================
.
2013-10-20 17:13:00 -------- d-----w- C:\ProgramData\Auslogics
2013-10-20 17:12:54 -------- d-----w- C:\Program Files (x86)\Auslogics
2013-10-19 20:31:09 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2013-10-19 20:31:09 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-10-19 20:17:42 -------- d-----w- C:\Program Files\CCleaner
2013-10-19 20:14:49 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-19 20:14:49 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-10-19 03:38:31 -------- d-sh--w- C:\found.000
2013-10-18 10:39:22 10280728 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{99C9B579-5249-41B8-A30D-DDECDDE05889}\mpengine.dll
2013-10-17 18:38:20 -------- d-----w- C:\Users\HARRODS\AppData\Local\Trusteer
2013-10-17 18:33:26 -------- d-----w- C:\ProgramData\Trusteer
2013-10-17 12:22:33 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-10-17 09:48:28 -------- d-----w- C:\windows\pss
2013-10-17 09:26:40 -------- d-----w- C:\Users\HARRODS\AppData\Roaming\Malwarebytes
2013-10-17 09:26:27 -------- d-----w- C:\ProgramData\Malwarebytes
2013-10-17 08:49:10 -------- d-----w- C:\windows\System32\appmgmt
2013-10-15 17:53:40 -------- d-sh--w- C:\$RECYCLE.BIN
2013-10-11 06:56:58 497152 ----a-w- C:\windows\System32\drivers\afd.sys
2013-10-03 19:12:02 -------- d-----w- C:\Program Files (x86)\Conduit
2013-10-03 19:12:01 -------- d-----w- C:\ProgramData\Conduit
2013-10-03 19:12:00 -------- d-----w- C:\Users\HARRODS\AppData\Local\Conduit
2013-09-30 20:40:16 -------- d-----w- C:\Users\HARRODS\AppData\Local\UpdateInstaller
2013-09-30 18:44:52 155584 ----a-w- C:\windows\System32\drivers\ataport.sys
2013-09-23 13:10:13 -------- d-----w- C:\Users\HARRODS\AppData\Local\Nero_AG
2013-09-23 13:09:40 -------- d-----w- C:\Users\HARRODS\AppData\Local\Nero
.
==================== Find3M ====================
.
2013-09-22 23:28:06 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-09-08 02:30:37 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\windows\SysWow64\mswsock.dll
2013-09-04 12:12:11 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51 325120 ----a-w- C:\windows\System32\drivers\usbport.sys
2013-09-04 12:11:49 99840 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43 52736 ----a-w- C:\windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40 7808 ----a-w- C:\windows\System32\drivers\usbd.sys
2013-09-03 12:35:10 278800 ------w- C:\windows\System32\MpSigStub.exe
2013-08-29 02:17:48 5549504 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\windows\System32\scavengeui.dll
2013-08-02 02:14:57 215040 ----a-w- C:\windows\System32\winsrv.dll
2013-08-02 02:13:34 424448 ----a-w- C:\windows\System32\KernelBase.dll
2013-08-02 01:50:42 274944 ----a-w- C:\windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\windows\System32\smss.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-08-01 12:09:36 983488 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys
2013-07-28 11:19:39 114688 ----a-w- C:\windows\keymail.dll
2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
.
============= FINISH: 20:52:06.82 ===============
Attach
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 03/07/2013 18:53:06
System Uptime: 20/10/2013 17:39:33 (3 hours ago)
.
Motherboard: Intel | | PLCSF8
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz | U3E1 | 1196/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 453 GiB total, 315.653 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP47: 08/10/2013 16:26:39 - Windows Update
RP48: 11/10/2013 09:14:50 - Windows Update
RP49: 15/10/2013 19:59:10 - Windows Update
RP50: 17/10/2013 10:48:03 - Removed Microsoft Silverlight
RP51: 17/10/2013 11:44:48 - Installed Microsoft Fix it 50688
RP52: 17/10/2013 20:37:00 - Installed Rapport
RP53: 17/10/2013 23:22:26 - Windows Update
RP54: 19/10/2013 21:39:08 - Removed Rapport
RP55: 19/10/2013 21:40:54 - Removed Microsoft Silverlight
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 11
Adobe Premiere Elements 11
Adobe Reader X (10.1.8) MUI
Allway Sync version 12.16.1
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Bluetooth Filter Driver Package
Atheros Driver Installation Program
Auslogics Registry Cleaner
Bluetooth Stack for Windows by Toshiba
Bonjour
CCleaner
Dropbox
Elements 11 Organizer
ESET NOD32 Antivirus
High-Definition Video Playback
ImgBurn
Intel(R) Manageability Engine Firmware Recovery Agent
Intel(R) Management Engine Components
Intel(R) OpenCL CPU Runtime
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
iTunes
Java Auto Updater
Java(TM) 6 Update 30
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Office
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 24.0 (x86 en-GB)
Mozilla Maintenance Service
Nero 11 Essentials
Nero 11 Kwik Themes Basic
Nero BackItUp 11
Nero BackItUp 11 Help (CHM)
Nero Backup Drivers
Nero BurnRights 11
Nero BurnRights 11 Help (CHM)
Nero ControlCenter 11
Nero ControlCenter 11 Help (CHM)
Nero Core Components 11
Nero Express 11
Nero Express 11 Help (CHM)
Nero Kwik Media
Nero Kwik Media Help (CHM)
Nero RescueAgent 11
Nero RescueAgent 11 Help (CHM)
Nero Update
nero.prerequisites.msi
Nokia Internet Modem
Photo Resize Magic 1.1
PlayReady PC Runtime amd64
PRE11 STI 64Installer
Premium Sound HD
PSE11 STI Installer
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Skype™ 6.6
Striata Reader
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Manuals
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA PC Health Monitor
TOSHIBA Recovery Media Creator
TOSHIBA Recovery Media Creator Reminder
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA TEMPRO
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2827325) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 2.0.7
welcome
.
==== Event Viewer Messages From Past Week ========
.
20/10/2013 17:49:26, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
20/10/2013 17:49:26, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
20/10/2013 17:49:07, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
20/10/2013 17:49:07, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
20/10/2013 17:46:37, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel(R) Management and Security Application Local Management Service service to connect.
20/10/2013 17:46:37, Error: Service Control Manager [7000] - The Intel(R) Management and Security Application Local Management Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
20/10/2013 17:45:43, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.
20/10/2013 17:44:44, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Adobe Active File Monitor V11 service to connect.
19/10/2013 21:25:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
19/10/2013 21:25:04, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UxSms service.
19/10/2013 21:24:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TosCoSrv service.
19/10/2013 21:24:04, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
19/10/2013 21:23:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Spooler service.
19/10/2013 21:23:16, Error: Service Control Manager [7022] - The ESET Service service hung on starting.
19/10/2013 21:23:04, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMService service.
19/10/2013 14:01:39, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD CSC DfsC discache ehdrv NetBIOS NetBT nsiproxy Psched RapportKE64 rdbss spldr tdx Tosrfcom vwififlt Wanarpv6 WfpLwf
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
18/10/2013 17:15:18, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.
18/10/2013 14:20:58, Error: Service Control Manager [7022] - The Secure Socket Tunneling Protocol Service service hung on starting.
18/10/2013 14:18:45, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
18/10/2013 11:54:19, Error: Service Control Manager [7034] - The Rapport Management Service service terminated unexpectedly. It has done this 1 time(s).
18/10/2013 11:49:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
17/10/2013 19:30:59, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
17/10/2013 19:25:09, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Nero Update service to connect.
17/10/2013 14:56:22, Error: mbamchameleon [61440] -
17/10/2013 10:42:05, Error: Service Control Manager [7022] - The Windows Search service hung on starting.
17/10/2013 10:39:33, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
17/10/2013 10:38:00, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
17/10/2013 10:36:48, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the TPCH Service service to connect.
17/10/2013 10:36:48, Error: Service Control Manager [7000] - The TPCH Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
17/10/2013 10:36:48, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service TPCHSrv with arguments "" in order to run the server: {45CC1698-D1CF-417B-BC32-80EB79E05EF1}
17/10/2013 10:36:16, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the TOSHIBA HDD SSD Alert Service service to connect.
17/10/2013 10:36:16, Error: Service Control Manager [7000] - The TOSHIBA HDD SSD Alert Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
17/10/2013 10:36:16, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service TOSHIBA HDD SSD Alert Service with arguments "" in order to run the server: {A1CC28EB-258A-4B67-BBC2-4DD5D8AF4C8F}
17/10/2013 10:35:46, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
17/10/2013 10:30:27, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SSDP Discovery service to connect.
17/10/2013 10:30:27, Error: Service Control Manager [7000] - The SSDP Discovery service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
16/10/2013 09:24:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
15/10/2013 20:02:18, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.159.2215.0).
15/10/2013 19:52:44, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service.
15/10/2013 19:52:44, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
I would appreciate any advice, as I work from this computer and do not know what to try next.
Below is the results of the 4 step virus and malware removal.
Thank you.
mbam log
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
Database version: v2013.10.20.05
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
HARRODS :: HARRODS-TOSH [administrator]
Protection: Enabled
20/10/2013 20:42:48
mbam-log-2013-10-20 (20-42-48).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 200615
Time elapsed: 5 minute(s), 25 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
DDS
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720
Run by HARRODS at 20:51:39 on 2013-10-20
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.8075.5700 [GMT 2:00]
.
AV: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\GFNEXSrv.exe
C:\windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Allway Sync\Bin\SyncService.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\system32\taskhost.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://toshiba13.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: NameServer = 10.0.0.2
TCP: Interfaces\{7AB4C944-2D81-4FAE-BC40-2B6CF13AE3A8} : DHCPNameServer = 196.43.34.190 196.43.46.190
TCP: Interfaces\{ABF97A49-3741-4B82-AB72-759A9F5A0DEB} : DHCPNameServer = 10.0.0.2
TCP: Interfaces\{ABF97A49-3741-4B82-AB72-759A9F5A0DEB}\35B4953403541363 : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-BHO: {3706EE7C-3CAD-445D-8A43-03EBC3B75908} - <orphaned>
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\HARRODS\AppData\Roaming\Mozilla\Firefox\Profiles\aplw7zwx.default-1381914089161\
FF - plugin: C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\npBrowserPlugin.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2012-1-5 16152]
R0 NBVol;Nero Backup Volume Filter Driver;C:\windows\System32\drivers\NBVol.sys [2012-7-19 72240]
R0 NBVolUp;Nero Backup Volume Upper Filter Driver;C:\windows\System32\drivers\NBVolUp.sys [2012-7-19 15920]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2013-7-4 56336]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-25 482384]
R2 BotkindSyncService;Botkind Service;C:\Program Files\Allway Sync\Bin\SyncService.exe service --> C:\Program Files\Allway Sync\Bin\SyncService.exe service [?]
R2 eamonm;eamonm;C:\windows\System32\drivers\eamonm.sys [2011-10-24 171152]
R2 ekrn;ESET Service;C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe [2011-10-24 814264]
R2 epfwwfpr;epfwwfpr;C:\windows\System32\drivers\epfwwfpr.sys [2011-10-24 125296]
R2 GFNEXSrv;GFNEX Service;C:\windows\System32\GFNEXSrv.exe [2013-1-9 162824]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2013-1-9 128280]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-1-9 161560]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-10-19 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-10-19 701512]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-4 687400]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2011-11-24 294848]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-20 14472]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-1-9 363800]
R3 BtFilter;Bluetooth LowerFilter Class Filter Driver;C:\windows\System32\drivers\btfilter.sys [2011-8-9 45168]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-12-6 331264]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2012-1-5 355096]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2012-1-5 786200]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2013-10-19 25928]
R3 nokia_cs1x_dc_enum;Nokia Internet Stick DC Enumerator;C:\windows\System32\drivers\nokia_cs1x_dc_enum.sys [2010-4-22 97280]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2013-1-9 38096]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2013-1-9 251496]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2013-1-9 565352]
S2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-9-17 171600]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
S3 dmvsc;dmvsc;C:\windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 nokia_cs1x_cdc_acm;Nokia Internet Stick CDC-ACM driver;C:\windows\System32\drivers\nokia_cs1x_cdc_acm.sys [2010-4-22 98304]
S3 nokia_cs1x_cdc_ecm;nokia_cs1x_cdc_ecm;C:\windows\System32\drivers\nokia_cs1x_cdc_ecm.sys [2010-4-22 53760]
S3 nokia_cs1x_cpo;Nokia Internet Stick Mass Storage Device;C:\windows\System32\drivers\nokia_cs1x_cpo.sys [2010-4-22 13824]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-7-5 19456]
S3 StorSvc;Storage Service;C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2012-7-19 27648]
S3 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe [2011-2-10 112080]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2013-1-9 57216]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-11-26 138152]
S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2011-12-15 833976]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-7-5 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-7-5 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-7-4 1255736]
.
=============== Created Last 30 ================
.
2013-10-20 17:13:00 -------- d-----w- C:\ProgramData\Auslogics
2013-10-20 17:12:54 -------- d-----w- C:\Program Files (x86)\Auslogics
2013-10-19 20:31:09 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2013-10-19 20:31:09 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-10-19 20:17:42 -------- d-----w- C:\Program Files\CCleaner
2013-10-19 20:14:49 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-19 20:14:49 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-10-19 03:38:31 -------- d-sh--w- C:\found.000
2013-10-18 10:39:22 10280728 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{99C9B579-5249-41B8-A30D-DDECDDE05889}\mpengine.dll
2013-10-17 18:38:20 -------- d-----w- C:\Users\HARRODS\AppData\Local\Trusteer
2013-10-17 18:33:26 -------- d-----w- C:\ProgramData\Trusteer
2013-10-17 12:22:33 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-10-17 09:48:28 -------- d-----w- C:\windows\pss
2013-10-17 09:26:40 -------- d-----w- C:\Users\HARRODS\AppData\Roaming\Malwarebytes
2013-10-17 09:26:27 -------- d-----w- C:\ProgramData\Malwarebytes
2013-10-17 08:49:10 -------- d-----w- C:\windows\System32\appmgmt
2013-10-15 17:53:40 -------- d-sh--w- C:\$RECYCLE.BIN
2013-10-11 06:56:58 497152 ----a-w- C:\windows\System32\drivers\afd.sys
2013-10-03 19:12:02 -------- d-----w- C:\Program Files (x86)\Conduit
2013-10-03 19:12:01 -------- d-----w- C:\ProgramData\Conduit
2013-10-03 19:12:00 -------- d-----w- C:\Users\HARRODS\AppData\Local\Conduit
2013-09-30 20:40:16 -------- d-----w- C:\Users\HARRODS\AppData\Local\UpdateInstaller
2013-09-30 18:44:52 155584 ----a-w- C:\windows\System32\drivers\ataport.sys
2013-09-23 13:10:13 -------- d-----w- C:\Users\HARRODS\AppData\Local\Nero_AG
2013-09-23 13:09:40 -------- d-----w- C:\Users\HARRODS\AppData\Local\Nero
.
==================== Find3M ====================
.
2013-09-22 23:28:06 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-09-08 02:30:37 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\windows\SysWow64\mswsock.dll
2013-09-04 12:12:11 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51 325120 ----a-w- C:\windows\System32\drivers\usbport.sys
2013-09-04 12:11:49 99840 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43 52736 ----a-w- C:\windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40 7808 ----a-w- C:\windows\System32\drivers\usbd.sys
2013-09-03 12:35:10 278800 ------w- C:\windows\System32\MpSigStub.exe
2013-08-29 02:17:48 5549504 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\windows\System32\scavengeui.dll
2013-08-02 02:14:57 215040 ----a-w- C:\windows\System32\winsrv.dll
2013-08-02 02:13:34 424448 ----a-w- C:\windows\System32\KernelBase.dll
2013-08-02 01:50:42 274944 ----a-w- C:\windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\windows\System32\smss.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-08-01 12:09:36 983488 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys
2013-07-28 11:19:39 114688 ----a-w- C:\windows\keymail.dll
2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
.
============= FINISH: 20:52:06.82 ===============
Attach
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 03/07/2013 18:53:06
System Uptime: 20/10/2013 17:39:33 (3 hours ago)
.
Motherboard: Intel | | PLCSF8
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz | U3E1 | 1196/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 453 GiB total, 315.653 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP47: 08/10/2013 16:26:39 - Windows Update
RP48: 11/10/2013 09:14:50 - Windows Update
RP49: 15/10/2013 19:59:10 - Windows Update
RP50: 17/10/2013 10:48:03 - Removed Microsoft Silverlight
RP51: 17/10/2013 11:44:48 - Installed Microsoft Fix it 50688
RP52: 17/10/2013 20:37:00 - Installed Rapport
RP53: 17/10/2013 23:22:26 - Windows Update
RP54: 19/10/2013 21:39:08 - Removed Rapport
RP55: 19/10/2013 21:40:54 - Removed Microsoft Silverlight
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 11
Adobe Premiere Elements 11
Adobe Reader X (10.1.8) MUI
Allway Sync version 12.16.1
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Bluetooth Filter Driver Package
Atheros Driver Installation Program
Auslogics Registry Cleaner
Bluetooth Stack for Windows by Toshiba
Bonjour
CCleaner
Dropbox
Elements 11 Organizer
ESET NOD32 Antivirus
High-Definition Video Playback
ImgBurn
Intel(R) Manageability Engine Firmware Recovery Agent
Intel(R) Management Engine Components
Intel(R) OpenCL CPU Runtime
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
iTunes
Java Auto Updater
Java(TM) 6 Update 30
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Office
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 24.0 (x86 en-GB)
Mozilla Maintenance Service
Nero 11 Essentials
Nero 11 Kwik Themes Basic
Nero BackItUp 11
Nero BackItUp 11 Help (CHM)
Nero Backup Drivers
Nero BurnRights 11
Nero BurnRights 11 Help (CHM)
Nero ControlCenter 11
Nero ControlCenter 11 Help (CHM)
Nero Core Components 11
Nero Express 11
Nero Express 11 Help (CHM)
Nero Kwik Media
Nero Kwik Media Help (CHM)
Nero RescueAgent 11
Nero RescueAgent 11 Help (CHM)
Nero Update
nero.prerequisites.msi
Nokia Internet Modem
Photo Resize Magic 1.1
PlayReady PC Runtime amd64
PRE11 STI 64Installer
Premium Sound HD
PSE11 STI Installer
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Skype™ 6.6
Striata Reader
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Manuals
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA PC Health Monitor
TOSHIBA Recovery Media Creator
TOSHIBA Recovery Media Creator Reminder
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA TEMPRO
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2827325) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 2.0.7
welcome
.
==== Event Viewer Messages From Past Week ========
.
20/10/2013 17:49:26, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
20/10/2013 17:49:26, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
20/10/2013 17:49:07, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
20/10/2013 17:49:07, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
20/10/2013 17:46:37, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel(R) Management and Security Application Local Management Service service to connect.
20/10/2013 17:46:37, Error: Service Control Manager [7000] - The Intel(R) Management and Security Application Local Management Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
20/10/2013 17:45:43, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.
20/10/2013 17:44:44, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Adobe Active File Monitor V11 service to connect.
19/10/2013 21:25:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
19/10/2013 21:25:04, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UxSms service.
19/10/2013 21:24:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TosCoSrv service.
19/10/2013 21:24:04, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
19/10/2013 21:23:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Spooler service.
19/10/2013 21:23:16, Error: Service Control Manager [7022] - The ESET Service service hung on starting.
19/10/2013 21:23:04, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMService service.
19/10/2013 14:01:39, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD CSC DfsC discache ehdrv NetBIOS NetBT nsiproxy Psched RapportKE64 rdbss spldr tdx Tosrfcom vwififlt Wanarpv6 WfpLwf
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:15, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
19/10/2013 14:01:12, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
18/10/2013 17:15:18, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.
18/10/2013 14:20:58, Error: Service Control Manager [7022] - The Secure Socket Tunneling Protocol Service service hung on starting.
18/10/2013 14:18:45, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
18/10/2013 11:54:19, Error: Service Control Manager [7034] - The Rapport Management Service service terminated unexpectedly. It has done this 1 time(s).
18/10/2013 11:49:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
17/10/2013 19:30:59, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
17/10/2013 19:25:09, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Nero Update service to connect.
17/10/2013 14:56:22, Error: mbamchameleon [61440] -
17/10/2013 10:42:05, Error: Service Control Manager [7022] - The Windows Search service hung on starting.
17/10/2013 10:39:33, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
17/10/2013 10:38:00, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
17/10/2013 10:36:48, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the TPCH Service service to connect.
17/10/2013 10:36:48, Error: Service Control Manager [7000] - The TPCH Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
17/10/2013 10:36:48, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service TPCHSrv with arguments "" in order to run the server: {45CC1698-D1CF-417B-BC32-80EB79E05EF1}
17/10/2013 10:36:16, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the TOSHIBA HDD SSD Alert Service service to connect.
17/10/2013 10:36:16, Error: Service Control Manager [7000] - The TOSHIBA HDD SSD Alert Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
17/10/2013 10:36:16, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service TOSHIBA HDD SSD Alert Service with arguments "" in order to run the server: {A1CC28EB-258A-4B67-BBC2-4DD5D8AF4C8F}
17/10/2013 10:35:46, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
17/10/2013 10:30:27, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SSDP Discovery service to connect.
17/10/2013 10:30:27, Error: Service Control Manager [7000] - The SSDP Discovery service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
16/10/2013 09:24:34, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
15/10/2013 20:02:18, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.159.2215.0).
15/10/2013 19:52:44, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinHttpAutoProxySvc service.
15/10/2013 19:52:44, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
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