8 step complete, logs attached

Solved
By joshuamays
Jun 11, 2010
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  1. Avast! Free found 40 infections. I quarentined them. Log available upon request. MBAM, GMER, and DDS logs are attached. Tear it up ;) thx.

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  3. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    ComboFix only runs under Win 2000/XP os. I have win 7 ultimate 32bit. Any suggestions? Not to mention that the infected pc is having trouble connecting to the internet now. I havent done anything to it since following the 8step and posting logs.
  4. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Combofix will run on Windows 7 32-bit
  5. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    K. Heres what i was going to do. Save ComboFix to my good pc and copy it to a disk, but this one is actually 64bit. To recap, my infected pc is 32bit and my good pc is 64bit. I got an incompatible os message when i tried to download. I ran it initially as opposed to saving it if that makes a difference.
  6. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Well, you can't RUN it on good 64-bit computer.
    You can download it though on 64-bit computer like any other file.
    Why don't you download it on bad computer? Any problems with downloading?
  7. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    Infected pc is now unable to connect to the internet. Im stuck at "connecting" when trying to access a page. Connection just stopped working. Ill just toss it to myself through a shared folder.
  8. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    ..or you can use USB stick to transfer the file.
  9. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    Outside the subject. Im having a hard time figuring out how to work file sharing with win 7 ultimate. im still new to the os. gonna take me a bit to figure this out. no usb stick to use unfortunately.
  10. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Since the bad computer may be still infected, I wouldn't play with file sharing.
    Go to the store tomorrow morning and get USB stick for a few bucks.
    Very handy on many occasions.
  11. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

     
  12. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    Heres the ComboFix log.

    Attached Files:

  13. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    It looks clean :)
    What are the current issues?

    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:



    netsvcs
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    CREATERESTOREPOINT



    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  14. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    It just seemed like this pc was running a little slower than it should. Only running a 2.21Ghz processor with a gig of ram.

    Attached Files:

  15. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Yeah, Win 7 will work much better with at least 2GB of RAM.

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    ======================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O20 - HKLM Winlogon: VMApplet - (/pagefile) -  File not found
      O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found
      
      
      :Services
      
      :Reg
      
      :Files
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
  16. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    Heres the OTL Run Fix and Quick Scan logs u requested.

    Attached Files:

  17. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Very good :)

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  18. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    Sry took awhile. Heres the results of the online scan.

    Attached Files:

  19. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\Windows.old\Documents and Settings\All Users\Documents\My Pictures\SmitfraudFix.exe	
      C:\Windows.old\Documents and Settings\Joshua\My Documents\My Music\SmitfraudFix.exe
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
  20. joshuamays

    joshuamays TechSpot Enthusiast Topic Starter Posts: 149

    Heres the OTL Run Fix log.

    Attached Files:

  21. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    ==================================================================


    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
  22. Broni

    Broni Malware Annihilator Posts: 46,329   +252

    Any word about your computer?
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