8 Step Help, Computer takes a long time to shut down

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lolguy04

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Here are my logs. There are two Superantispyware ones because I had to stop the scan once.

Basically when I go start > turn off computer. It takes forever for the options to shut down or restart to come up.

Help greatly appreciated. :)
 

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  • mbam-log-2009-12-09 (20-38-26).txt
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Sorry we cannot support members with cr@cks and k3gens

You are best to re-install clean, anything could be infected
 
Files Infected:
C:\Documents and Settings\Compaq_Owner.ATC\My Documents\Downloads\TTS Cepstral Voices Incl Keygen\TTS Cepstral Voices Incl Keygen\1 - Keygen\Cepstral_4.1.4_Keygen.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
Yep whatever the he77 that is, and any others that are there too

YES that's what I'm talking about, why were there more (rhetorically speaking of course, because I'm not interested)
 
That's the only one I've ever used. Just wanted to check out that program. I'm like 19 dude. I'm not going around pirating software and selling copies of it. Lot's of people do it for their own personal use, in fact I think that you could be safe to say that half the people here registered to techspot do it.
I regret doing it now that it's not going to get the help I need. Can't you just overlook it and help me out? It's gone now....

I don't know why but its kinda like you're like treating me like I'm some kind of horrible person. O.o
 
Here are some more logs. Scaned after I removed the cracked program and utorrent. If you guys still dont want to help thats fine I totally get it but I didnt really do anything wrong. =(

Malwarebytes didnt find anything btw.
 
Run IE Reset Fixit Tool:

Or manually from here https://www.techspot.com/vb/post682762-2.html
Then restart Internet Explorer


Combofix:
  • Download Combofix to your desktop.
  • Disable your Antivirus (as Combofix will remove any found malwares)
  • Double click ComboFix & follow the prompts.
  • A window will open with a warning.
  • When the scan completes it will open a text window. Please attach that log back here
Also restart and provide a fresh HJT Scan log
 
Un-install Combofix
  • Click START then RUN
  • Now type Combofix /uninstall in the runbox and click OK
  • Any popup errors about Antivirus just ok or close
Note: 1 space after ComboFix in that uninstall command



Uninstall SUPERAntispyware
Start > Control Panel > Add/Remove Programs > SUPERAntispyware > Uninstall



Udate Java and remove older Java versions
Run JavaRa
This will remove all your old Java stuff (that is not required)
It will also help you check for new Java updates Runtime updates
Or just go here and auto check: http://java.com/en/download/installed.jsp?detect=jre&try=1



Download and run TFC http://oldtimer.geekstogo.com/TFC.exe
Your computer may need to Restart



Remove old System Restore Points

  • Open System by clicking the Start button
    4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.jpg
    , right-clicking Computer, and then clicking Properties.
  • In the left pane, click System protection
    18abb370-ac1e-4b6b-b663-e028a75bf05b.jpg
    . Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Under Protection Settings, click the disk, and then click Configure.
  • Click Turn off system protection, click OK, and then click OK again.
Then turn it back on again.



Restart, and let me know how its performing
 
All finished, everything is much better. The option to shutdown, restart, etc comes up instantly and shutdown is faster too. Thanks.

A couple of questions though, why remove Superantispyware? And is it normal to have 7-9 svchost exe running in the process list?
 
SUPERAntispyware doesn't find all that much
And I don't think it should start with Windows auto protecting all the time (user choice)

The Windows svchost is a generic term for Windows drivers and Services
You can see some of the Windows Services that have started here: Start button
4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.jpg
, > Search > services.msc
 
No probs :) Thanks for the update
We seem to be exceptionally busy with Malware new Topics, like everyone is joining and posting here
 
As long as there are horny little kids watching porn and downloading illicit programs and such, you guys will always be busy. Lol. Keep up the awesome work. :D
 
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