8 Step Help, Computer takes a long time to shut down

By lolguy04
Dec 9, 2009
Topic Status:
Not open for further replies.
  1. Here are my logs. There are two Superantispyware ones because I had to stop the scan once.

    Basically when I go start > turn off computer. It takes forever for the options to shut down or restart to come up.

    Help greatly appreciated. :)

    Attached Files:

  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Sorry we cannot support members with cr@cks and k3gens

    You are best to re-install clean, anything could be infected
  3. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    Wait what? Are you talking about cepstral?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yep whatever the he77 that is, and any others that are there too

    YES that's what I'm talking about, why were there more (rhetorically speaking of course, because I'm not interested)
  5. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    That's the only one I've ever used. Just wanted to check out that program. I'm like 19 dude. I'm not going around pirating software and selling copies of it. Lot's of people do it for their own personal use, in fact I think that you could be safe to say that half the people here registered to techspot do it.
    I regret doing it now that it's not going to get the help I need. Can't you just overlook it and help me out? It's gone now....

    I don't know why but its kinda like you're like treating me like I'm some kind of horrible person. O.o
  6. snowchick7669

    snowchick7669 TechSpot Maniac Posts: 698

    Remove any cracked versions of software/keygens you have and help will most likely resume.
  7. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    All there is is Ceptsral, I never use it. So yeah I'll get rid of it.
  8. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    Here are some more logs. Scaned after I removed the cracked program and utorrent. If you guys still dont want to help thats fine I totally get it but I didnt really do anything wrong. =(

    Malwarebytes didnt find anything btw.
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Run IE Reset Fixit Tool:
    [​IMG]
    Or manually from here http://www.techspot.com/vb/post682762-2.html
    Then restart Internet Explorer


    Combofix:
    • Download [​IMG]Combofix to your desktop.
    • Disable your Antivirus (as Combofix will remove any found malwares)
    • Double click ComboFix & follow the prompts.
    • A window will open with a warning.
    • When the scan completes it will open a text window. Please attach that log back here
    Also restart and provide a fresh HJT Scan log
  10. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    Fresh logs.
  11. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Un-install Combofix
    • Click START then RUN
    • Now type Combofix /uninstall in the runbox and click OK
    • Any popup errors about Antivirus just ok or close
    Note: 1 space after ComboFix in that uninstall command



    Uninstall SUPERAntispyware
    Start > Control Panel > Add/Remove Programs > SUPERAntispyware > Uninstall



    Udate Java and remove older Java versions
    Run JavaRa
    This will remove all your old Java stuff (that is not required)
    It will also help you check for new Java updates Runtime updates
    Or just go here and auto check: http://java.com/en/download/installed.jsp?detect=jre&try=1



    Download and run TFC http://oldtimer.geekstogo.com/TFC.exe
    Your computer may need to Restart



    Remove old System Restore Points

    • Open System by clicking the Start button [​IMG], right-clicking Computer, and then clicking Properties.
    • In the left pane, click System protection [​IMG]. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    • Under Protection Settings, click the disk, and then click Configure.
    • Click Turn off system protection, click OK, and then click OK again.
    Then turn it back on again.



    Restart, and let me know how its performing
     
  12. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    All finished, everything is much better. The option to shutdown, restart, etc comes up instantly and shutdown is faster too. Thanks.

    A couple of questions though, why remove Superantispyware? And is it normal to have 7-9 svchost exe running in the process list?
  13. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    SUPERAntispyware doesn't find all that much
    And I don't think it should start with Windows auto protecting all the time (user choice)

    The Windows svchost is a generic term for Windows drivers and Services
    You can see some of the Windows Services that have started here: Start button [​IMG], > Search > services.msc
  14. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    Well if its normal then I'm all good. Thanks a bunch again. Sorry about the whole keygen thingy :/
  15. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No probs :) Thanks for the update
    We seem to be exceptionally busy with Malware new Topics, like everyone is joining and posting here
  16. lolguy04

    lolguy04 Newcomer, in training Topic Starter Posts: 21

    As long as there are horny little kids watching porn and downloading illicit programs and such, you guys will always be busy. Lol. Keep up the awesome work. :D
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