The browser (Explorer) is not functioning correctly. I am able to get into certain Websites and I am able to download at certain websites, but not others. I was not able to initally register on Techspot because I could not see the verification code. I registered from another computer. Although I can log in at ETrade, it does not function. I also cannot get into window updates directly (The screen is blank with Done on the bottom of the screen) and when I do get into the website indirectly, it cannot communicate with me.
I followed the 8 steps as recommended, except that the Java portion cannot verify my revision. I see from the add and remove function that I have version 11 of Java, but I do not see it in Programs.
I have run Malwarebtyes numerous time and although it is stated that the Trojan.agents will be deleted with I reboot, they appear again when I repeat the scan. The same each time.
I do not seem to have an option to attach files as indicated. (unless it comes up after I submit the new thread) So I will try to copy them for you. I know that you wanted me to attach them, but I am not sure that this is working properly for me? If this does not work perhaps I can attach them to an e mail, send them to another computer, and then attach them on that computer?
Malwarebytes log:
Scan type: Full Scan (C:\|)
Objects scanned: 138391
Time elapsed: 28 minute(s), 45 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8b6dad0b-2057-4e9a-8cdd-081375d94c5b} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{8b6dad0b-2057-4e9a-8cdd-081375d94c5b} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8b6dad0b-2057-4e9a-8cdd-081375d94c5b} (Spyware.Passwords) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Delete on reboot.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\system32\audiode.dll (Trojan.BHO.H) -> Delete on reboot.
C:\Documents and Settings\James Goffee\Local Settings\Temp\vdwzyikf.dat (Rootkit.Agent) -> Delete on reboot.
The Superantispyware had two adware cookies that were deleted.
--
Sorry for the long posts. I apologize, I can't seem to get the attachment function.
I have read a few threads that seem close to my problem. Thank you for your help.
P.S. i just might have the most scanned Laptop on earth at this point.
I followed the 8 steps as recommended, except that the Java portion cannot verify my revision. I see from the add and remove function that I have version 11 of Java, but I do not see it in Programs.
I have run Malwarebtyes numerous time and although it is stated that the Trojan.agents will be deleted with I reboot, they appear again when I repeat the scan. The same each time.
I do not seem to have an option to attach files as indicated. (unless it comes up after I submit the new thread) So I will try to copy them for you. I know that you wanted me to attach them, but I am not sure that this is working properly for me? If this does not work perhaps I can attach them to an e mail, send them to another computer, and then attach them on that computer?
Malwarebytes log:
Scan type: Full Scan (C:\|)
Objects scanned: 138391
Time elapsed: 28 minute(s), 45 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8b6dad0b-2057-4e9a-8cdd-081375d94c5b} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{8b6dad0b-2057-4e9a-8cdd-081375d94c5b} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8b6dad0b-2057-4e9a-8cdd-081375d94c5b} (Spyware.Passwords) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Delete on reboot.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\system32\audiode.dll (Trojan.BHO.H) -> Delete on reboot.
C:\Documents and Settings\James Goffee\Local Settings\Temp\vdwzyikf.dat (Rootkit.Agent) -> Delete on reboot.
The Superantispyware had two adware cookies that were deleted.
--
Sorry for the long posts. I apologize, I can't seem to get the attachment function.
I have read a few threads that seem close to my problem. Thank you for your help.
P.S. i just might have the most scanned Laptop on earth at this point.