TechSpot

8 steps are complete and here are the logs

By Ccooper
Mar 18, 2009
  1. Help is greatly appreciated
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hi Ccooper,

    Regarding:
    You must follow the guide in full, here it is again: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
    Just as your Title states, we need the logs

    Now I only emphasize this, due to the other thread of yours today: I've done the 8 step process, now what

    I cannot say this anymore clearer, you must read the guide (slowly), then do the scans, and then provide the logs

    Otherwise we cannot help

    Therefore your next reply must contain:

    1. Malwarebytes Log This will be a log that shows:

    • An updated Malwarebytes Scan
      A full scan completed (today ideally)
      All or any found Malwares removed by you
      A log in "TXT" format (ie Notepad viewing)

    2. SuperAntiSpyware Log This will be a log that shows:

    • An updated SuperAntiSpyware Scan
      A full scan completed (today ideally)
      A log in "LOG" format (ie Notepad viewing)

    3. HijackThis Log This will be a log that shows:

    • An updated HijackThis Scan
      scan done after the other scans have completed (today ideally)
      A log in "LOG" format (ie Notepad viewing)

    All available as attachments only, refer h e r e for help with that

    Do Not Reply Without Those 3 Logs Attached

    Edit:

    By the way I just read you attached HijackThis log. Obviously you do not know what you are doing.
    It may be best for you to get someone there a little more technical than you, to help you, seeming you have now tried this multiple times on multiple threads.
     
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    CCooper, since you are admittedly new to this process, here's a hand.

    The guide TechSpot provides, consist in part of scanning with three cleaning programs and when through, attaching all three complete logs. Kim has given you this guide to take you through:
    UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions:
    http://www.techspot.com/vb/topic58138.html

    You may not realize that a hyperlink was created and shows in blue> clicking on that would have taken you to the URL with the 8 steps, and we need the complete logs for each program.

    Please do that and we will check your logs.
     
  4. Ccooper

    Ccooper TS Rookie Topic Starter

    what do you think?

    you may need these as well

    This is all
     

    Attached Files:

  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You Malwarebytes program definitions are old (I'd say by a couple of weeks)
    You may want to update it and run a quick scan (I say quick, as your normal scan took a whopping 9Hrs !)

    Amazing howmany Viruses were found!


    Combofix Instructions

    • Download [​IMG]Combofix to your desktop.
    • Double click Combofix & follow the prompts.
    • A window will open with a warning.
    • When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log.
    Caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Combofix is a very powerful tool so please do NOT do anything without instruction

    Combofix will automatically save the log file to C:\combofix.txt
    Also attach a fresh HiJackThis scan ran afterwards



    EDIT

    Oh and no need to reply to yourself. Always use EDIT when yours is the last post in the thread


    EDIT 2

    I'll just add to this quote ;)
    Limewire MUST be removed



    Waiting on the 2 required logs... (I'll quote this part in red if they don't come with your next post ;))
    .
     
  6. Ccooper

    Ccooper TS Rookie Topic Starter

    Here you are

    And my Limewire is now deleted. Thanks it seems to be working better all ready. What do you suggest now?
     

    Attached Files:

  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    -> No action taken on MBAM scan, for found issues
    Please re-run Malwarebytes
    Confirm updated (third tab)
    Then do the above quoted message, but this time "Remove all found issues"

    By the way, you will need to then restart, and run (and attach) a new HJT log

    Edit:

    uTorrent listed in ComboFix log, please remove all File Sharing programs :(
     
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I'm sorry to see that my reply indicating that the logs kim referred to as old were instead, current.

    As for what is showing in the Mbam log this time, with no action taken:
    I suggest that someone ask CCooper if HE has disabled the Security Center!
     
  9. Ccooper

    Ccooper TS Rookie Topic Starter

    Here are the logs

    Here are the logs and U torrent is also disabled. What security settings?
     
  10. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Your logs are clean. Is there some reason why you attached two clean Malwarebytes logs and no SuperAntispyware log?

    What specifically are the problems now?
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Un-install Viewpoint : Removal Tool Here

    You may want to un-install SuperAntispyware now (this is User's choice)

    The following entries in HijackThis are NOT malware, but can be safely removed
    Please place a tick in the checkbox in another HijackThis (scan only) against the following entries. Then select FIX
    Then go to Start >> Run - type or copy/paste control sysdm.cpl,,4 and then press Enter
    * Tick on the checkbox - Turn off System Restore on all drives
    * Click Apply
    Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

    Restart. Report on how it seems to be running :)
     
  12. Ccooper

    Ccooper TS Rookie Topic Starter

    I've done everything that you have asked of me and my computer is running spectacular thanks to you. I really appreciate all of your help, it's people like you that can can slowly but surely help make our world a better and more productive place. One day I hope to be on the other end, helping users or my company excel in various areas. Do you have any advice as to where I could research my major and maybe get ahead of the game? And thanks to you too Bobbye.
     
  13. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks for the update :grinthumb

    All I can say is hang around at TechSpot for a while and you pick up some excellent basics and free tools
    Having a good grounding is what it's all about
     
  14. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    WE can go a step further on those unneeded startups kimsland mentioned. You can have HijackThis remove the entries but must add this:

    For QuickTime Task:
    Quote:
    1. Use msconfig to UNCHECK any QuickTime entries on Startup> Apply> OK
    2. Disable tray icon: Right-click on the icon and select QuickTime Preferences > Browser Plugin. Clear the check box next to "QuickTime system tray icon," and then close the settings box. The icon won't appear anymore.
    3. Rename the qttask.exe file:
    Right click on Start> Explore> Programs> QuickTime directory> right click on qttask.exe> rename to qttask.exeold.[/QUOTE]
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...