Solved 8 steps completed...am I done?

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greggacunn

Posts: 11   +0
I have completed the 8 steps and am attaching the appropriate logs. This was on my wife's computer. I would like to know if it is now clean.
Thanks a ton.
Gregg
 

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  • Attach.txt
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  • DDS.txt
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  • gmer.log
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  • mbam-log-2010-07-04 (16-07-30).txt
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Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt"
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
how are we looking now?

Well, THAT was fun! Hopefully things didn't get too screwed up when all my anti-"crud" programs kicked in on their own. Here is the log file. Don't know what I'd do without you guys! Thanks!
 

Attachments

  • ComboFix.txt
    17 KB · Views: 2
You're running two AV programs, Avira and TrendMicro. One of them has to go. Your choice.
When done, post fresh Combofix log.
 
Well, that's easy. Trend Micro didn't catch this thing the first time, so it goes bye bye. Will do so directly.
Thanks again. You guys deserve a standing ovation.
 
I strongly suggest, you uninstall RegSERVO. Registry tools are not recommended.
Here is why: http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html

=========================================================================

1. Please open Notepad
  • Click Start , then Run
  • Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Code:
File::
c:\windows\SYSTEM32\7F0D9A8BE7.sys
c:\windows\SYSTEM32\E78B9A0D7F.sys


Folder::
c:\documents and settings\Pat Cunningham\Local Settings\Application Data\Trend Micro
c:\documents and settings\All Users\Application Data\McAfee.com
c:\program files\McAfee.com


Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=-


3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScript.gif



5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
  • Combofix.txt
 
RegSERVO is gone...along with the $30 it cost. Oh well...sort of like a bad hand of blackjack where I'm sitting pretty with a 20 and the dealer draws into a 5 card 21. Done that way too many times!

Here are the results of the last scan.
 

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  • ComboFix.txt
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sort of like a bad hand of blackjack where I'm sitting pretty with a 20 and the dealer draws into a 5 card 21.
Hahaha....I'm sorry for your loss :)


Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:



netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\system32\*.wt
%systemroot%\system32\*.ruy
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\system32\spool\prtprocs\w32x86\*.tmp
%systemroot%\*. /mp /s
/md5start
/md5stop
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
%systemroot%\system32\ws2help.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
Too big. Don't know if it made it or not, so I'll attach and send again.
 

Attachments

  • Extras.Txt
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  • OTL.Txt
    101.2 KB · Views: 1
Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).

=====================================================================

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    SRV - File not found [Disabled | Stopped] --  -- (Iomega Activity Disk2)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\CBPMp50.sys -- (CBPMp50)
    DRV - File not found [Kernel | On_Demand | Running] -- C:\DOCUME~1\PATCUN~1\LOCALS~1\Temp\catchme.sys -- (catchme)
    O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} http://sidestep.com/get/k00719/sb02a.cab (Reg Error: Key error.)
    O16 - DPF: {31435657-9980-0010-8000-00AA00389B71} http://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab (Reg Error: Key error.)
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab (Reg Error: Key error.)
    O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.)
    O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
    [2010/07/01 13:13:01 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\RegSERVO
    [2010/07/01 13:13:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\RegSERVO
    [2005/10/09 14:47:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
    
    
    :Services
    
    :Reg
    
    :Files
    
    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [resethosts]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.
 
OTL log file:

All processes killed
========== OTL ==========
Service Iomega Activity Disk2 stopped successfully!
Service Iomega Activity Disk2 deleted successfully!
Error: No service named wanatw) WAN Miniport (ATW was found to stop!
Service\Driver key wanatw) WAN Miniport (ATW not found.
File C:\WINDOWS\System32\DRIVERS\wanatw4.sys not found.
Service iAimTV2 stopped successfully!
Service iAimTV2 deleted successfully!
File C:\WINDOWS\System32\DRIVERS\wATV03nt.sys not found.
Service CBPMp50 stopped successfully!
Service CBPMp50 deleted successfully!
File C:\WINDOWS\System32\Drivers\CBPMp50.sys not found.
Service catchme stopped successfully!
Service catchme deleted successfully!
File C:\DOCUME~1\PATCUN~1\LOCALS~1\Temp\catchme.sys not found.
Starting removal of ActiveX control {640B39C1-D713-464F-92C3-75BD972B95EE}
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{640B39C1-D713-464F-92C3-75BD972B95EE}\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{640B39C1-D713-464F-92C3-75BD972B95EE}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{640B39C1-D713-464F-92C3-75BD972B95EE}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{640B39C1-D713-464F-92C3-75BD972B95EE}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{640B39C1-D713-464F-92C3-75BD972B95EE}\ not found.
Starting removal of ActiveX control {31435657-9980-0010-8000-00AA00389B71}
C:\WINDOWS\Downloaded Program Files\wvc1dmo.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{31435657-9980-0010-8000-00AA00389B71}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{31435657-9980-0010-8000-00AA00389B71}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{31435657-9980-0010-8000-00AA00389B71}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{31435657-9980-0010-8000-00AA00389B71}\ not found.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\WINDOWS\Downloaded Program Files\erma.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ not found.
File Animation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab not found.
Starting removal of ActiveX control DirectAnimation Java Classes
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\DirectAnimation Java Classes\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\DirectAnimation Java Classes\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\DirectAnimation Java Classes\ not found.
File oft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab not found.
Starting removal of ActiveX control Microsoft XML Parser for Java
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Microsoft XML Parser for Java\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Microsoft XML Parser for Java\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\Microsoft XML Parser for Java\ not found.
C:\Documents and Settings\All Users\Application Data\RegSERVO\LOGS folder moved successfully.
C:\Documents and Settings\All Users\Application Data\RegSERVO\Backup\RegSERVOBak_July_04_10_15_10_52 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\RegSERVO\Backup\RegSERVOBak_July_01_10_13_43_57 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\RegSERVO\Backup\RegSERVOBak_July_01_10_13_27_58 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\RegSERVO\Backup folder moved successfully.
C:\Documents and Settings\All Users\Application Data\RegSERVO folder moved successfully.
Folder C:\Documents and Settings\All Users\Application Data\RegSERVO\ not found.
C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Viewpoint folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32835 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Pat Cunningham
->Temp folder emptied: 140922 bytes
->Temporary Internet Files folder emptied: 3595998 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 1015 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 49152 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 4.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User

User: Guest
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

User: Pat Cunningham
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

OTL by OldTimer - Version 3.2.7.1 log created on 07052010_215406

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\Pat Cunningham\Local Settings\Temp\~DF3063.tmp not found!
File\Folder C:\Documents and Settings\Pat Cunningham\Local Settings\Temp\~DF31C8.tmp not found!
File\Folder C:\Documents and Settings\Pat Cunningham\Local Settings\Temp\~DF3288.tmp not found!
File\Folder C:\Documents and Settings\Pat Cunningham\Local Settings\Temp\~DF329B.tmp not found!
File\Folder C:\Documents and Settings\Pat Cunningham\Local Settings\Temp\~DF33BD.tmp not found!
File\Folder C:\Documents and Settings\Pat Cunningham\Local Settings\Temp\~DF33D0.tmp not found!
C:\Documents and Settings\Pat Cunningham\Local Settings\Temporary Internet Files\Content.IE5\BU1Y2SV5\sh20[1].html moved successfully.
C:\Documents and Settings\Pat Cunningham\Local Settings\Temporary Internet Files\Content.IE5\BU1Y2SV5\topic149500[2].html moved successfully.
C:\Documents and Settings\Pat Cunningham\Local Settings\Temporary Internet Files\Content.IE5\1ITXKSX6\ads[6].htm moved successfully.
C:\Documents and Settings\Pat Cunningham\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

Registry entries deleted on Reboot...
 
Good :)

Last step....

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

  • Spyware, Adware, Dialers, and other potentially dangerous programs
    [*] Archives
    [*] Mail databases
6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
 
Whew...that took a while. But, with excellent results. Started last night and fell asleepl while it was downloading it's stuff. Started the scan this morning and it took all day to run. Am attaching the file but it found nothing!!
 

Attachments

  • kasper.txt.txt
    839 bytes · Views: 1
Cool :)

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

=====================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run defrag at your convenience.

8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

9. Please, let me know, how is your computer doing.
 
Done, done and done. OTL cleanup, reset system restore and now running WOT. I will run a defrag and deal with passwords. Definitely will read up on "how it happened". The computer is running faster than it has for a long time with no glitches anywhere.

Any last words of wisdom on how to not get hit again?

You have been a TREMENDOUS help. Thanks again.

Gregg
 
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