TechSpot

8 steps completed

By momsgonelooney
Feb 14, 2009
  1. completed the 8 steps of malware and virus removal. Here are my logs. I did these steps because I kept having a problem with opening files and internet explorer. My internet security and anti virus kept telling me I was under attack by trojan.tdsserv.
     

    Attached Files:

  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Good job!

    Another run indicated!
    OK there were found/removed items in both MBAM and SAS so we need to run again as the first run likely exposed things that were not even seen the first time.

    So another run Quick Scan with both will likely find more. So UPDATE and run both again.

    Mike
     
  3. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    requested logs

    OK here are the logs. just for good measure I threw in a new HJT log. Hope to hear from you soon and thank you for the help.
     
  4. mflynn

    mflynn TS Rookie Posts: 2,655

    Hi momsgonelooney

    Great Job! I believe we are clean.

    Run HJT select the below and Fix
    O9 - Extra button: (no name) - {23B0D39A-E245-41B7-BF86-1238CF62625E} - (no file)

    Do the below to be sure..

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    =========================================
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

    Mike
     
  5. mflynn

    mflynn TS Rookie Posts: 2,655

    Are you going to finish?

    Mike
     
  6. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    my logs

    srry it took so long..I got stuck tux shopping with my son.
     
  7. mflynn

    mflynn TS Rookie Posts: 2,655

    Another run indicated!

    OK there were found/removed items in ComboFix so we need to run again as the first run likely exposed things that were not even seen the first time.

    So another run will likely find more or confirm clean. So run ComboFix again.

    The SDFix seemed incomplete so run it again after thr above.

    Mike
     
  8. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    sdfix took forever...here r the logs

    forgot combofix
     
  9. mflynn

    mflynn TS Rookie Posts: 2,655

    OK the SDFix looked correct this time and was clean.

    So after seeing the ComboFix we may be finished!

    Mike
     
  10. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    combofix report
     
  11. mflynn

    mflynn TS Rookie Posts: 2,655

    OK good it had found/removed items so scan once more to confirm it found no more and has a clean log.

    How is computer running now all issues cleared?

    Mike
     
  12. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    everything seems to be running fine now ty.i will rescan and post the report.
     
  13. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    combo log......
     
  14. mflynn

    mflynn TS Rookie Posts: 2,655

    Don't be fooled until we see a clean log. But I think we are there!

    Awaiting log!

    Mike
     
  15. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124


    which scan do you want me to do?
     
  16. mflynn

    mflynn TS Rookie Posts: 2,655

    One more combofix as the last one still had found items.

    We need a clean combofix log.

    Mike
     
  17. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    for some reason combofix isn't working..I've deleted it and re downloaded and it keeps saying that some of the files are corrupt.
     
  18. mflynn

    mflynn TS Rookie Posts: 2,655

    Hmm! Not good!

    Boot to Safe Mode Networking.

    Run CCleaner from the 8 Steps twice or more on Temps cleanup, then on the left panel click Registry
    an then Scan for issues twice or more until no more.

    Then..

    Rename ComboFix.exe to 12CBF34.exe and try running agaon.

    Mike
     
  19. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    I'll have to do it tomorrow. it's late here and I'm tired.
     
  20. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

     
  21. mflynn

    mflynn TS Rookie Posts: 2,655

    I notice you have Unlocker installed. Use it to delete the below just copy and paste the names to Unlocker.

    C:\DH Temp.tmp
    C:\autorun.inf.vir
    c:\windows\system32\Ÿ9Ÿ9
    c:\windows\system32\lkfl.dat
    c:\windows\system32\pdfl.dat
    c:\windows\system32\ibfl.dat

    Rnn ComboFix again it had removals we need to see a clean log! Attach log!

    Mike
     
  22. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    You said just copy and paste the names to unlocker but, it doesn't work that way. I have to delete them individually after I find them. The only 1 have been able to find is the first one and I used unlocker on it.
     
  23. mflynn

    mflynn TS Rookie Posts: 2,655

  24. momsgonelooney

    momsgonelooney TS Rookie Topic Starter Posts: 124

    OK here we go
     
  25. mflynn

    mflynn TS Rookie Posts: 2,655

    That did it. Good job.

    How is computer running and the original problem?

    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.


    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
    Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner.
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...