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8 Steps followed. Still have odd start-up programs and freezes

By Dalel
Dec 1, 2009
  1. Hi,

    I followed the 8 steps, which cured my hidden task manager.

    However my computer is still almost unbearably slow and has some annoying habits. On start-up and intermittently the computer freezes. Occasionally this is fixed by pressing windows key and cursors to 'sleep', but if that's frozen too I have to switch off and on again which of course takes ages and loses saved data.

    I was following someone's advice on speeding up my system by getting rid of any unnessecary start-up programs, but there are a large amount from unkown publishers, such as:

    File Name: ul7hu59iay.exe
    Startup Value: C:\Users\DALELI~1\AppData\Local\Temp\ul7hu59iay.exe
    File Path: C:\Users\DALELI~1\AppData\Local\Temp\ul7hu59iay.exe
    Startup Type: Registry: Current User
    Location: Software\Microsoft\Windows\CurrentVersion\Run
    Classification: Not yet classified
    SpyNet Voting: In Progress

    These aren't present on any of my housemate's computers so I was guessing they're dodgy.

    Also my Microsoft Word isn't working. Upon start-up an error message reads 'MS word has not been installed for the current user. Please run set-up to install the application.' The program boots up in the background fine, but then closes. The rest of MS office is fine.

    I don't have much space (3.5gb) on my C drive, but I've got a new 500gb hard drive which should fix that when I get some help setting it up.

    Also wireless stops working occasionally but I'm assuming that's just my card because it's been doing it for a while.

    Sorry for the length of the post but have tried to be as descriptive as possible.

    Logs are attached.

    Many thanks,

    Dale.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    See if you can run the Kaspersky or Eset On Line Scanners. Post the results
     
  3. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You have installed:
    Try this ;)
    Run HJT Scan only, check every single 04 entry in there
    Then select FIX
    Restart

    Uninstall all of the above quoted
    Also run the Norton Removal Tool
    Restart


    Then do the Free online scan: http://www.eset.com/onlinescan/
    Remove all found Viruses

    Then Restart

    Re-Download Free Avira: http://www.free-av.com/
    Update it and run a full scan (Remove all found Viruses)

    Restart

    Run HJT Scan and logfile and attach it here
    Also ideally provide the logs from both Antivirus scans
     
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