Hi, I followed the 8 steps, which cured my hidden task manager. However my computer is still almost unbearably slow and has some annoying habits. On start-up and intermittently the computer freezes. Occasionally this is fixed by pressing windows key and cursors to 'sleep', but if that's frozen too I have to switch off and on again which of course takes ages and loses saved data. I was following someone's advice on speeding up my system by getting rid of any unnessecary start-up programs, but there are a large amount from unkown publishers, such as: File Name: ul7hu59iay.exe Startup Value: C:\Users\DALELI~1\AppData\Local\Temp\ul7hu59iay.exe File Path: C:\Users\DALELI~1\AppData\Local\Temp\ul7hu59iay.exe Startup Type: Registry: Current User Location: Software\Microsoft\Windows\CurrentVersion\Run Classification: Not yet classified SpyNet Voting: In Progress These aren't present on any of my housemate's computers so I was guessing they're dodgy. Also my Microsoft Word isn't working. Upon start-up an error message reads 'MS word has not been installed for the current user. Please run set-up to install the application.' The program boots up in the background fine, but then closes. The rest of MS office is fine. I don't have much space (3.5gb) on my C drive, but I've got a new 500gb hard drive which should fix that when I get some help setting it up. Also wireless stops working occasionally but I'm assuming that's just my card because it's been doing it for a while. Sorry for the length of the post but have tried to be as descriptive as possible. Logs are attached. Many thanks, Dale.