hi i have been getting a blue screen error 0x00000c2. after running BlueScreenView program, the cause is found to be srvk32.sys file. this was told to in forums. the person helping me susptected that this is not a legit file, and my computer is infected by malware. he told me to start a new topic here and carry out the 8 steps. i read in the forums that 8 steps should bot be carried out without any trained supervision NOTE: because of blue screen my machine only starts in safe mode at the momment. please help me out for the removal of malware and to carry out the 8 steps.