TechSpot

[A] Google redirect/congratulations, you won! virus removal

By KillaKyleOrton
Nov 27, 2011
  1. Hi,

    My laptop has recently been infected with the "Congratulations You Won!" virus that plays that little sound bite every few minutes and it's getting quite annoying. I'm also infected with a virus, not sure if they're related, that redirects all the links on Google's search results to websites unrelated to my search. I've tried updating and scanning with McAfee, Spy Sweeper, and Malwarebytes both in safe mode and normal mode. About 80% of the time they find infected files, but upon reboot the sound bite and redirect problem is still there and recently they haven't been finding any infected files at all.

    Any help would be greatly appreciated. :)
     
  2. Broni

    Broni Malware Annihilator Posts: 52,892   +344

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. KillaKyleOrton

    KillaKyleOrton TS Rookie Topic Starter

    Thank you for the reply. :) Here are my logs.

    Malwarebytes:

    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org

    Database version: 8251

    Windows 6.1.7601 Service Pack 1
    Internet Explorer 8.0.7601.17514

    11/28/2011 12:44:18 AM
    mbam-log-2011-11-28 (00-44-18).txt

    Scan type: Full scan (C:\|E:\|F:\|)
    Objects scanned: 374890
    Time elapsed: 3 hour(s), 42 minute(s), 45 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)


    GMER:


    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2011-11-30 21:33:57
    Windows 6.1.7601 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST916041 rev.0006
    Running: 139qvqq9.exe; Driver: C:\Users\Kimberly\AppData\Local\Temp\uflirkog.sys


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\fastfat \Fat mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
    AttachedDevice \FileSystem\fastfat \Fat MOBK.sys (Mozy Change Monitor Filter Driver/Mozy, Inc.)
    AttachedDevice \FileSystem\Ntfs \Ntfs MOBK.sys (Mozy Change Monitor Filter Driver/Mozy, Inc.)
    AttachedDevice \FileSystem\fastfat \Fat ssfs0bbc.sys (Spy Sweeper FileSystem Filter Driver/Webroot Software, Inc. (www.webroot.com))
    AttachedDevice \FileSystem\Ntfs \Ntfs ssfs0bbc.sys (Spy Sweeper FileSystem Filter Driver/Webroot Software, Inc. (www.webroot.com))
    AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)

    ---- System - GMER 1.0.15 ----

    Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtMapViewOfSection
    Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwMapViewOfSection [0x8A273498]
    Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0x8A2734AE]
    Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwYieldExecution [0x8A273484]

    ---- EOF - GMER 1.0.15 ----

    DDS:


    .
    DDS (Ver_2011-06-23.01) - NTFSx86
    Internet Explorer: 8.0.7601.17514
    Run by Kimberly at 21:34:06 on 2011-11-30
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1976.982 [GMT -6:00]
    .
    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Spy Sweeper *Enabled/Updated* {E840FC75-2A0B-9A7C-D915-4D1380A5C223}
    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\Hpservice.exe
    C:\windows\system32\svchost.exe -k NetworkService
    C:\windows\system32\WLANExt.exe
    C:\windows\system32\conhost.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\windows\system32\AEADISRV.EXE
    C:\Program Files\LSI SoftModem\agrsmsvc.exe
    C:\windows\System32\svchost.exe -k Akamai
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\PROGRA~1\McAfee\MANAGE~1\VScan\ENGINE~1.EXE
    C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\windows\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    C:\windows\system32\mfevtps.exe
    C:\windows\system32\rundll32.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.Exe
    C:\Program Files\PDF Complete\pdfsvc.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\windows\system32\svchost.exe -k HPService
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files\McAfee Online Backup\MOBKbackup.exe
    C:\Program Files\McAfee Online Backup\MOBKbackup.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\windows\system32\SearchIndexer.exe
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\system32\taskhost.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\PROGRA~1\McAfee\MANAGE~1\Agent\myAgtTry.exe
    C:\Program Files\McAfee Online Backup\MOBKbackup.exe
    C:\windows\system32\taskeng.exe
    C:\Program Files\ParetoLogic\DriverCure\DriverCure.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
    C:\Windows\vVX1000.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\McAfeeMOBK\WrapperTrayIcon.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
    C:\windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Users\Kimberly\AppData\Local\Akamai\netsession_win.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Users\Kimberly\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
    C:\Users\Kimberly\AppData\Local\Akamai\netsession_win.exe
    C:\Program Files\McAfee\VirusScan\mcods.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Webroot\WebrootSecurity\SSU.EXE
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    c:\PROGRA~1\mcafee\msc\mcupdmgr.exe
    C:\Windows\system32\WUDFHost.exe
    \\?\C:\windows\system32\wbem\WMIADAP.EXE
    C:\Program Files\Common Files\McAfee\Core\mchost.exe
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\windows\system32\DllHost.exe
    C:\windows\system32\DllHost.exe
    C:\windows\system32\conhost.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: Inbox Toolbar: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - c:\progra~1\inboxt~1\Inbox.dll
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20111112221028.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
    BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
    TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    uRun: [LightScribe Control Panel] "c:\program files\common files\lightscribe\LightScribeControlPanel.exe" -hidden
    uRun: [Google Update] "c:\users\kimberly\appdata\local\google\update\GoogleUpdate.exe" /c
    uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
    uRun: [Akamai NetSession Interface] "c:\users\kimberly\appdata\local\akamai\netsession_win.exe"
    mRun: [QlbCtrl.exe] "c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe" /Start
    mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
    mRun: [PDF Complete] "c:\program files\pdf complete\pdfsty.exe"
    mRun: [WirelessAssistant] "c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe"
    mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\agent\Splash.exe"
    mRun: [McAfee Managed Services Tray] "c:\program files\mcafee\managed virusscan\agent\StartMyAgtTry.Exe"
    mRun: [SynTPEnh] "%ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe"
    mRun: [SoundMAXPnP] "c:\program files\analog devices\core\smax4pnp.exe"
    mRun: [SoundMAX] "c:\program files\analog devices\soundmax\soundmax.exe" /tray
    mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
    mRun: [WebrootTrayApp] "c:\program files\webroot\security\current\framework\WRTray.exe"
    mRun: [VX1000] "c:\windows\vVX1000.exe"
    mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [McAfeeWrapperApplication] "c:\program files\mcafeemobk\WrapperTrayIcon.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [InboxToolbar] "c:\program files\inbox toolbar\Inbox.exe" /TRAY
    mRun: [<NO NAME>]
    mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
    mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"
    mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
    mRun: [hpqSRMon] "c:\program files\hp\digital imaging\bin\hpqSRMon.exe"
    mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
    mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
    mRun: [Persistence] "c:\windows\system32\igfxpers.exe"
    mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
    mRun: [SpySweeper] "c:\program files\webroot\webrootsecurity\SpySweeperUI.exe" /startintray
    StartupFolder: c:\users\kimberly\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\kimberly\appdata\roaming\dropbox\bin\Dropbox.exe
    StartupFolder: c:\users\kimberly\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
    mPolicies-explorer: HideSCAHealth = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    Trusted Zone: //about.htm/
    Trusted Zone: //Exclude.htm/
    Trusted Zone: //LanguageSelection.htm/
    Trusted Zone: //Message.htm/
    Trusted Zone: //MyAgttryCmd.htm/
    Trusted Zone: //MyAgttryNag.htm/
    Trusted Zone: //MyNotification.htm/
    Trusted Zone: //NOCLessUpdate.htm/
    Trusted Zone: //quarantine.htm/
    Trusted Zone: //ScanNow.htm/
    Trusted Zone: //strings.vbs/
    Trusted Zone: //Template.htm/
    Trusted Zone: //Update.htm/
    Trusted Zone: //VirFound.htm/
    Trusted Zone: mcafee.com\*
    Trusted Zone: mcafeeasap.com\betavscan
    Trusted Zone: mcafeeasap.com\vs
    Trusted Zone: mcafeeasap.com\www
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    TCP: DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{73FEF370-6BAC-4D10-A7F0-3BC008B6A553} : DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{73FEF370-6BAC-4D10-A7F0-3BC008B6A553}\37D6964786 : DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{73FEF370-6BAC-4D10-A7F0-3BC008B6A553}\B496E67646F6D6 : DhcpNameServer = 192.168.1.10
    TCP: Interfaces\{73FEF370-6BAC-4D10-A7F0-3BC008B6A553}\C696E6B6379737 : DhcpNameServer = 64.233.207.9 64.233.207.8
    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\progra~1\inboxt~1\Inbox.dll
    Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\myRmProt4.9.2.350.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Notify: igfxcui - igfxdev.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-11 464176]
    R0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-9-15 165680]
    R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2011-3-22 29832]
    R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-2-3 64880]
    R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2011-2-3 54776]
    R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
    R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
    R2 EngineServer;EngineServer;c:\progra~1\mcafee\manage~1\vscan\ENGINE~1.EXE [2010-1-11 14144]
    R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2011-6-21 85560]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2011-3-28 94264]
    R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2009-7-8 26168]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-5-20 214904]
    R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-5-20 214904]
    R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-5-20 214904]
    R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-5-20 214904]
    R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-9-15 166288]
    R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-9-15 160608]
    R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-9-15 150856]
    R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-4-13 229688]
    R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2010-1-11 221024]
    R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2010-1-11 635416]
    R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\webrootsecurity\SpySweeper.exe [2011-3-22 4048256]
    R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\webrootsecurity\WRConsumerService.exe [2010-9-5 1201656]
    R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-9-15 57600]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2011-11-11 127488]
    R3 MfeAVFK;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-11 180816]
    R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-9-15 338176]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2010-1-8 316416]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 intelusb3;Intel USB3 Device Service;c:\windows\system32\svchost.exe -k intelusbs3 [2009-7-13 20992]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 Com4QLBEx;Com4QLBEx;"c:\program files\hewlett-packard\hp quick launch buttons\com4qlbex.exe" --> c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [?]
    S3 MfeBOPK;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-11 59456]
    S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-9-15 87656]
    S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2010-1-11 34248]
    S3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
    S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2009-6-13 1120752]
    S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-2 52224]
    S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-8-19 1343400]
    .
    =============== Created Last 30 ================
    .
    2011-11-28 10:29:33 -------- d-----w- C:\HP_RECOVERY_mountHPSF
    2011-11-24 22:04:20 -------- d-----w- c:\users\kimberly\appdata\roaming\NjjjYCekIVONtAu
    2011-11-24 22:04:20 -------- d-----w- c:\users\kimberly\appdata\roaming\mSS22iibD3pG4
    2011-11-24 21:57:24 -------- d-----w- c:\program files\LP
    2011-11-24 21:55:19 -------- d-----w- c:\users\kimberly\appdata\roaming\29764
    2011-11-24 21:54:53 -------- d-----w- c:\users\kimberly\appdata\roaming\UVOtAuSi3n4Q6Wf
    2011-11-24 21:54:53 -------- d-----w- c:\users\kimberly\appdata\roaming\kjYYCwkIVrl
    2011-11-24 21:54:47 -------- d-----w- c:\users\kimberly\appdata\roaming\0A929
    2011-11-24 21:54:41 -------- d-----w- c:\users\kimberly\appdata\roaming\VSS22obF3pmG5Q6
    2011-11-24 21:54:39 -------- d-----w- c:\users\kimberly\appdata\roaming\VHHH55sWJ7dE8gZ
    2011-11-24 21:54:39 -------- d-----w- c:\users\kimberly\appdata\roaming\S111iivD2o
    2011-11-11 00:47:38 -------- d-----w- c:\users\kimberly\appdata\local\Akamai
    2011-11-10 21:40:16 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2011-11-10 21:40:07 708608 ----a-w- c:\program files\common files\system\wab32.dll
    2011-11-10 21:40:01 2341888 ----a-w- c:\windows\system32\win32k.sys
    .
    ==================== Find3M ====================
    .
    2011-11-11 18:33:59 9036800 ----a-w- c:\windows\system32\drivers\igdkmd32.sys
    2011-11-11 18:33:59 571904 ----a-w- c:\windows\system32\igdumdx32.dll
    2011-11-11 18:33:59 4967424 ----a-w- c:\windows\system32\igdumd32.dll
    2011-11-11 18:33:59 4096 ----a-w- c:\windows\system32\IGFXDEVLib.dll
    2011-11-11 18:33:59 228864 ----a-w- c:\windows\system32\igfxdev.dll
    2011-11-11 18:33:59 115200 ----a-w- c:\windows\system32\igfxcpl.cpl
    2011-11-11 18:33:58 4411392 ----a-w- c:\windows\system32\igd10umd32.dll
    2011-11-11 18:33:58 11405312 ----a-w- c:\windows\system32\ig4icd32.dll
    2011-11-11 18:33:57 95232 ----a-w- c:\windows\system32\hccutils.dll
    2011-11-11 18:33:57 3157784 ----a-w- c:\windows\system32\GfxUI.exe
    2011-11-11 18:33:57 171288 ----a-w- c:\windows\system32\hkcmd.exe
    2011-11-11 18:33:57 120320 ----a-w- c:\windows\system32\gfxSrvc.dll
    2011-10-18 20:32:30 150856 ----a-w- c:\windows\system32\mfevtps.exe
    2011-10-15 19:16:16 9608 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
    2011-10-15 19:16:16 87656 ----a-w- c:\windows\system32\drivers\mferkdet.sys
    2011-10-15 19:16:16 64880 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
    2011-10-15 19:16:16 59456 ----a-w- c:\windows\system32\drivers\mfebopk.sys
    2011-10-15 19:16:16 57600 ----a-w- c:\windows\system32\drivers\cfwids.sys
    2011-10-15 19:16:16 464176 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2011-10-15 19:16:16 338176 ----a-w- c:\windows\system32\drivers\mfefirek.sys
    2011-10-15 19:16:16 180816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
    2011-10-15 19:16:16 165680 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
    2011-10-15 19:16:16 121256 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
    2011-10-01 02:42:56 1638912 ----a-w- c:\windows\system32\mshtml.tlb
    2011-09-13 10:56:04 152576 ----a-w- c:\windows\system32\msclmd.dll
    .
    ============= FINISH: 21:36:04.93 ===============

    DDS Attach:


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-23.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 8/18/2010 7:14:26 PM
    System Uptime: 11/30/2011 5:39:22 PM (4 hours ago)
    .
    Motherboard: Hewlett-Packard | | 3072
    Processor: Celeron(R) Dual-Core CPU T3000 @ 1.80GHz | Intel(R) Genuine processor | 1795/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 132 GiB total, 85.15 GiB free.
    D: is Removable
    E: is FIXED (FAT32) - 2 GiB total, 1.914 GiB free.
    F: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP123: 11/8/2011 5:34:40 PM - Scheduled Checkpoint
    RP124: 11/11/2011 6:27:07 AM - Windows Update
    RP125: 11/11/2011 12:29:37 PM - HPSF Applying updates
    RP127: 11/13/2011 6:27:57 AM - Windows Modules Installer
    RP128: 11/13/2011 11:27:27 PM - HPSF Restore Point
    RP129: 11/21/2011 3:27:03 AM - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    32 Bit HP CIO Components Installer
    Adobe Acrobat X Pro - English, Français, Deutsch
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader X (10.0.1)
    Adobe Shockwave Player 11.5
    AIO_CDB_ProductContext
    AIO_CDB_Software
    AIO_Scan
    Akamai NetSession Interface
    Akamai NetSession Interface Service
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Ask.com Toolbar
    Bonjour
    Broadcom 802.11 Wireless LAN Adapter
    BufferChm
    CDBurnerXP
    Copy
    CopyTrans Suite Remove Only
    Destinations
    DeviceDiscovery
    DirectX 9 Runtime
    DocProc
    Dropbox
    F300
    F300_Help
    F300Trb
    Fax
    Free Easy Burner V 4.4.1
    Google Chrome
    Google Talk Plugin
    GPBaseService2
    Hewlett-Packard ACLM.NET v1.1.1.0
    HP 3D DriveGuard
    HP Advisor
    HP Common Access Service Library
    HP Customer Experience Enhancements
    HP Customer Participation Program 13.0
    HP ESU for Microsoft Windows 7
    HP Imaging Device Functions 13.0
    HP Photosmart Essential 3.5
    HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
    HP Quick Launch Buttons
    HP QuickLook
    HP Setup
    HP Software Setup
    HP Solution Center 13.0
    HP Support Assistant
    HP Update
    HP User Guides 0136
    HP Wallpaper
    HP Wireless Assistant
    HPPhotoGadget
    HPPhotoSmartDiscLabelContent1
    HPPhotosmartEssential
    HPProductAssistant
    HPSSupply
    ImgBurn
    Inbox Toolbar
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 26
    LightScribe System Software
    LSI HDA Modem
    Malwarebytes' Anti-Malware version 1.51.2.1300
    MarketResearch
    Marvell Miniport Driver
    McAfee Online Backup
    McAfee Total Protection
    McAfee Virus and Spyware Protection Service
    Microsoft .NET Framework 4 Client Profile
    Microsoft Choice Guard
    Microsoft Corporation
    Microsoft LifeCam
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2007
    Microsoft Search Enhancement Pack
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 and SOAP Toolkit 3.0
    Network
    Norton Online Backup
    OCR Software by I.R.I.S. 13.0
    ParetoLogic DriverCure
    PDF Complete Special Edition
    QLBCASL
    QuickTime
    Roxio Activation Module
    Roxio Creator Audio
    Roxio Creator Business
    Roxio Creator Business v10
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator Tools
    Roxio Express Labeler 3
    Roxio MyDVD
    Scan
    SCR3xxx Smart Card Reader
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Shop for HP Supplies
    Shutterfly Express Uploader
    Skype™ 5.3
    SolutionCenter
    Sonic CinePlayer Decoder Pack
    SoundMAX
    Spy Sweeper
    Spy Sweeper Core
    Status
    Synaptics Pointing Device Driver
    Toolbox
    TrayApp
    Unity Web Player
    UnloadSupport
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    WebReg
    Webroot Software
    Windows 7 Default Setting
    Windows Live Essentials
    Windows Live Sign-in Assistant
    Windows Live Toolbar
    Windows Live Upload Tool
    WinZip 12.0
    .
    ==== Event Viewer Messages From Past Week ========
    .
    11/30/2011 5:12:57 AM, Error: Microsoft-Windows-HttpEvent [15011] - Unable to create the error log file. Make sure that the error logging directory is correct.
    11/30/2011 5:12:55 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WebrootSpySweeperService service.
    11/29/2011 9:50:00 PM, Error: Service Control Manager [7023] - The Intel USB3 Device Service service terminated with the following error: The specified module could not be found.
    11/29/2011 9:48:42 PM, Error: Service Control Manager [7034] - The McAfee Scanner service terminated unexpectedly. It has done this 1 time(s).
    11/29/2011 9:36:25 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPSLPSVC service.
    11/29/2011 8:23:53 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service.
    11/29/2011 6:47:44 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MOBKbackup service.
    11/29/2011 10:58:18 AM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{73FEF370-6BAC-4D10-A7F0-3BC008B6A553} because another computer on the network has the same name. The server could not start.
    11/29/2011 10:58:00 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
    11/28/2011 12:19:20 PM, Error: Service Control Manager [7034] - The HP Network Devices Support service terminated unexpectedly. It has done this 1 time(s).
    11/27/2011 8:40:44 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:22:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {395633B1-EED9-4DFC-B67F-9788B51C9F06}
    11/27/2011 7:22:06 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}
    11/27/2011 7:19:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    11/27/2011 7:19:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    11/27/2011 7:19:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
    11/27/2011 7:19:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
    11/27/2011 7:19:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    11/27/2011 7:19:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    11/27/2011 7:17:57 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD discache mfehidk mfenlfk MOBKFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
    11/27/2011 7:17:54 PM, Error: Service Control Manager [7001] - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:50 PM, Error: Service Control Manager [7001] - The McAfee McShield service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:50 PM, Error: Service Control Manager [7001] - The McAfee Firewall Core Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:50 PM, Error: Service Control Manager [7001] - The McAfee Anti-Spam Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The McAfee Validation Trust Protection Service service depends on the McAfee Inc. mfehidk service which failed to start because of the following error: A device attached to the system is not functioning.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The McAfee Personal Firewall Service service depends on the Windows Firewall service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    11/27/2011 7:17:49 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    11/27/2011 7:00:02 PM, Error: Service Control Manager [7043] - The McAfee McShield service did not shut down properly after receiving a preshutdown control.
    11/27/2011 6:40:47 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.
    11/27/2011 3:39:55 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.
    11/26/2011 9:42:29 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
    11/26/2011 7:45:18 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    11/26/2011 7:45:16 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\windows\System32\bcmihvsrv.dll Error Code: 21
    11/26/2011 7:45:05 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MOBKFilter spldr Wanarpv6
    11/26/2011 7:44:56 PM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Windows Firewall Authorization Driver service which failed to start because of the following error: Cannot create a file when that file already exists.
    11/26/2011 7:44:56 PM, Error: Service Control Manager [7000] - The Windows Firewall Authorization Driver service failed to start due to the following error: Cannot create a file when that file already exists.
    11/25/2011 8:39:40 AM, Error: Service Control Manager [7030] - The Intel USB3 Device Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
    11/25/2011 8:10:57 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
    11/25/2011 5:05:35 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the fdPHost service.
    11/24/2011 7:13:39 AM, Error: Service Control Manager [7031] - The McAfee McShield service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
    11/24/2011 4:07:56 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache mfehidk mfenlfk MOBKFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
    .
    ==== End Of File ===========================
     
  4. Broni

    Broni Malware Annihilator Posts: 52,892   +344

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan:
    [​IMG]

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:
    [​IMG]

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    =============================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  5. KillaKyleOrton

    KillaKyleOrton TS Rookie Topic Starter

    Hi,

    I'm running the programs now, will post logs when finished.
     
  6. KillaKyleOrton

    KillaKyleOrton TS Rookie Topic Starter

    I ran the programs, here are the logs.

    aswMBR:

    aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
    Run date: 2011-12-05 11:20:29
    -----------------------------
    11:20:29.101 OS Version: Windows 6.1.7601 Service Pack 1
    11:20:29.101 Number of processors: 2 586 0x170A
    11:20:29.135 ComputerName: KIMBERLY-HP UserName: Kimberly
    11:20:46.241 Initialize success
    11:23:40.255 AVAST engine defs: 11120401
    11:30:18.436 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    11:30:18.439 Disk 0 Vendor: ST916041 0006 Size: 152627MB BusType: 3
    11:30:18.455 Disk 0 MBR read successfully
    11:30:18.459 Disk 0 MBR scan
    11:30:18.517 Disk 0 Windows VISTA default MBR code
    11:30:18.523 Disk 0 scanning sectors +312567808
    11:30:18.640 Disk 0 scanning C:\windows\system32\drivers
    11:31:07.717 Service scanning
    11:31:10.049 Modules scanning
    11:31:20.489 Disk 0 trace - called modules:
    11:31:20.532 ntkrnlpa.exe CLASSPNP.SYS disk.sys hpdskflt.sys halmacpi.dll ACPI.sys iaStor.sys
    11:31:20.539 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x875f1030]
    11:31:20.545 3 CLASSPNP.SYS[89bdb59e] -> nt!IofCallDriver -> [0x875f0600]
    11:31:20.895 5 hpdskflt.sys[8a9ed090] -> nt!IofCallDriver -> [0x86b6d7c0]
    11:31:20.903 7 ACPI.sys[898b73d4] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x86b52028]
    11:31:23.368 AVAST engine scan C:\windows
    11:31:29.986 AVAST engine scan C:\windows\system32
    11:37:40.207 AVAST engine scan C:\windows\system32\drivers
    11:38:19.457 AVAST engine scan C:\Users\Kimberly
    11:40:54.911 File: C:\Users\Kimberly\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5U5VIEA2\file[1].exe **INFECTED** Win32:FakeAlert-BLY [Trj]
    11:47:02.759 File: C:\Users\Kimberly\AppData\Local\Temp\ghd.dll **INFECTED** Win32:FakeAlert-BLY [Trj]
    11:48:35.174 File: C:\Users\Kimberly\AppData\Local\Temp\wanrjwjuog **INFECTED** Win32:FakeAlert-BLY [Trj]
    11:59:21.920 AVAST engine scan C:\ProgramData
    12:06:39.485 Scan finished successfully
    12:41:53.897 Disk 0 MBR has been saved successfully to "D:\AV\MBR.dat"
    12:41:53.928 The log file has been saved successfully to "D:\AV\aswMBR.txt"


    ComboFix:


    ComboFix 11-12-04.03 - Kimberly 12/05/2011 13:19:22.1.2 - x86
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1976.1340 [GMT -6:00]
    Running from: c:\users\Kimberly\Desktop\ComboFix.exe
    AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
    SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
    SP: Spy Sweeper *Disabled/Updated* {E840FC75-2A0B-9A7C-D915-4D1380A5C223}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point
    * Resident AV is active
    .
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\program files\LP
    C:\Thumbs.db
    c:\users\Kimberly\AppData\Roaming\kjYYCwkIVrl
    c:\users\Kimberly\AppData\Roaming\kjYYCwkIVrl\Cloud AV 2012.ico
    c:\users\Kimberly\AppData\Roaming\mSS22iibD3pG4
    c:\users\Kimberly\AppData\Roaming\mSS22iibD3pG4\Cloud AV 2012.ico
    c:\windows\$NtUninstallKB61379$
    c:\windows\$NtUninstallKB61379$\2212857950
    c:\windows\$NtUninstallKB61379$\2843821634\@
    c:\windows\$NtUninstallKB61379$\2843821634\bckfg.tmp
    c:\windows\$NtUninstallKB61379$\2843821634\cfg.ini
    c:\windows\$NtUninstallKB61379$\2843821634\Desktop.ini
    c:\windows\$NtUninstallKB61379$\2843821634\keywords
    c:\windows\$NtUninstallKB61379$\2843821634\kwrd.dll
    c:\windows\$NtUninstallKB61379$\2843821634\L\xadqgnnk
    c:\windows\$NtUninstallKB61379$\2843821634\lsflt7.ver
    c:\windows\$NtUninstallKB61379$\2843821634\U\00000001.@
    c:\windows\$NtUninstallKB61379$\2843821634\U\00000002.@
    c:\windows\$NtUninstallKB61379$\2843821634\U\00000004.@
    c:\windows\$NtUninstallKB61379$\2843821634\U\80000000.@
    c:\windows\$NtUninstallKB61379$\2843821634\U\80000004.@
    c:\windows\$NtUninstallKB61379$\2843821634\U\80000032.@
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-11-05 to 2011-12-05 )))))))))))))))))))))))))))))))
    .
    .
    2011-11-28 09:02 . 2011-11-28 09:02 -------- d-----w- c:\windows\Sun
    2011-11-24 22:04 . 2011-11-24 22:04 -------- d-----w- c:\users\Kimberly\AppData\Roaming\NjjjYCekIVONtAu
    2011-11-24 21:55 . 2011-11-25 04:01 -------- d-----w- c:\users\Kimberly\AppData\Roaming\29764
    2011-11-24 21:54 . 2011-11-24 21:54 -------- d-----w- c:\users\Kimberly\AppData\Roaming\UVOtAuSi3n4Q6Wf
    2011-11-24 21:54 . 2011-11-24 21:54 -------- d-----w- c:\users\Kimberly\AppData\Roaming\0A929
    2011-11-24 21:54 . 2011-11-24 21:54 -------- d-----w- c:\users\Kimberly\AppData\Roaming\VSS22obF3pmG5Q6
    2011-11-24 21:54 . 2011-11-24 23:51 -------- d-----w- c:\users\Kimberly\AppData\Roaming\S111iivD2o
    2011-11-24 21:54 . 2011-11-24 21:54 -------- d-----w- c:\users\Kimberly\AppData\Roaming\VHHH55sWJ7dE8gZ
    2011-11-11 00:47 . 2011-11-25 04:08 -------- d-----w- c:\users\Kimberly\AppData\Local\Akamai
    2011-11-10 21:40 . 2011-09-29 16:03 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2011-11-10 21:40 . 2011-10-01 04:37 708608 ----a-w- c:\program files\Common Files\System\wab32.dll
    2011-11-10 21:40 . 2011-09-29 03:37 2341888 ----a-w- c:\windows\system32\win32k.sys
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-11-11 18:34 . 2010-08-18 08:20 953112 ----a-w- c:\windows\system32\igxpun.exe
    2011-11-11 18:34 . 2009-07-28 09:59 57856 ----a-w- c:\windows\system32\igfxsrvc.dll
    2011-11-11 18:34 . 2009-07-28 09:59 828928 ----a-w- c:\windows\system32\igfxress.dll
    2011-11-11 18:33 . 2009-07-28 10:31 4967424 ----a-w- c:\windows\system32\igdumd32.dll
    2011-11-11 18:33 . 2009-07-28 10:26 571904 ----a-w- c:\windows\system32\igdumdx32.dll
    2011-11-11 18:33 . 2009-07-28 10:23 4411392 ----a-w- c:\windows\system32\igd10umd32.dll
    2011-11-11 18:33 . 2009-07-28 09:59 95232 ----a-w- c:\windows\system32\hccutils.dll
    2011-10-18 20:32 . 2011-09-16 02:22 150856 ----a-w- c:\windows\system32\mfevtps.exe
    2011-10-15 19:16 . 2011-09-16 02:22 9608 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
    2011-10-15 19:16 . 2011-09-16 02:22 165680 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
    2011-10-15 19:16 . 2011-09-16 02:22 87656 ----a-w- c:\windows\system32\drivers\mferkdet.sys
    2011-10-15 19:16 . 2011-09-16 02:22 338176 ----a-w- c:\windows\system32\drivers\mfefirek.sys
    2011-10-15 19:16 . 2011-09-16 02:22 121256 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
    2011-10-15 19:16 . 2011-09-16 02:22 57600 ----a-w- c:\windows\system32\drivers\cfwids.sys
    2011-10-15 19:16 . 2011-02-03 14:37 64880 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
    2011-10-15 19:16 . 2010-01-11 20:59 59456 ----a-w- c:\windows\system32\drivers\mfebopk.sys
    2011-10-15 19:16 . 2010-01-11 20:59 464176 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2011-10-15 19:16 . 2010-01-11 20:59 180816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
    2011-10-01 02:42 . 2011-10-14 00:16 1638912 ----a-w- c:\windows\system32\mshtml.tlb
    2011-09-13 10:56 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
    2009-02-09 20:06 764296 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2009-02-09 764296]
    .
    [HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
    [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
    [HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
    [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2009-02-09 764296]
    .
    [HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
    [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
    [HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
    [HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
    @="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
    [HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
    2009-11-06 20:14 238968 ----a-w- c:\program files\Webroot\WebrootSecurity\Backup\CtxMenu_1_0_0_10.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Kimberly\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Kimberly\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Kimberly\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK]
    @="{3c3f3c1a-9153-7c05-f938-622e7003894d}"
    [HKEY_CLASSES_ROOT\CLSID\{3c3f3c1a-9153-7c05-f938-622e7003894d}]
    2010-04-14 02:11 2872120 ----a-w- c:\program files\McAfee Online Backup\MOBKshell.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK2]
    @="{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}"
    [HKEY_CLASSES_ROOT\CLSID\{e6ea1d7d-144e-b977-98c4-84c53c1a69d0}]
    2010-04-14 02:11 2872120 ----a-w- c:\program files\McAfee Online Backup\MOBKshell.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\MOBK3]
    @="{b4caf489-1eec-c617-49ad-8d7088598c06}"
    [HKEY_CLASSES_ROOT\CLSID\{b4caf489-1eec-c617-49ad-8d7088598c06}]
    2010-04-14 02:11 2872120 ----a-w- c:\program files\McAfee Online Backup\MOBKshell.dll
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-06-17 2363392]
    "Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-04-18 15141768]
    "Akamai NetSession Interface"="c:\users\Kimberly\AppData\Local\Akamai\netsession_win.exe" [2011-11-17 3303000]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-07-27 288312]
    "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-08-25 186904]
    "PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2009-06-18 563736]
    "WirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]
    "MVS Splash"="c:\program files\McAfee\Managed VirusScan\Agent\Splash.exe" [2009-09-09 562496]
    "McAfee Managed Services Tray"="c:\program files\McAfee\Managed VirusScan\Agent\StartMyAgtTry.Exe" [2009-09-09 95552]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-09-10 1721640]
    "SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-05-18 1314816]
    "NortonOnlineBackupReminder"="c:\program files\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-06-29 600936]
    "WebrootTrayApp"="c:\program files\Webroot\Security\Current\Framework\WRTray.exe" [2010-08-26 1277672]
    "VX1000"="c:\windows\vVX1000.exe" [2010-05-20 762736]
    "LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2010-05-20 119152]
    "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-09-16 1318552]
    "McAfeeWrapperApplication"="c:\program files\McAfeeMOBK\WrapperTrayIcon.exe" [2010-12-07 453344]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
    "InboxToolbar"="c:\program files\Inbox Toolbar\Inbox.exe" [2011-06-30 724992]
    "Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2010-10-25 36760]
    "Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2010-10-25 821144]
    "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
    "hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-11-11 138008]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-11-11 171288]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2011-11-11 172824]
    "Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
    "SpySweeper"="c:\program files\Webroot\WebrootSecurity\SpySweeperUI.exe" [2011-04-20 6515800]
    .
    c:\users\Kimberly\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dropbox.lnk - c:\users\Kimberly\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-10-31 24241928]
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
    WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-4-3 525664]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
    "HideSCAHealth"= 1 (0x1)
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
    @="Service"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
    @="Service"
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
    "DisableMonitoring"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring"=dword:00000001
    .
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 intelusb3;Intel USB3 Device Service;c:\windows\System32\svchost.exe [2009-07-14 20992]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [x]
    R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-10-15 87656]
    R3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
    R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-13 1120752]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-08-19 1343400]
    S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-10-15 165680]
    S0 ssfs0bbc;ssfs0bbc;c:\windows\system32\DRIVERS\ssfs0bbc.sys [2011-03-22 29832]
    S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [2011-10-15 64880]
    S1 MOBKFilter;MOBKFilter;c:\windows\system32\DRIVERS\MOBK.sys [2010-04-14 54776]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
    S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 20992]
    S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]
    S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]
    S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 26168]
    S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2011-01-27 214904]
    S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2011-01-27 214904]
    S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2011-01-27 214904]
    S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2011-10-18 160608]
    S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-10-18 150856]
    S2 MOBKbackup;McAfee Online Backup;c:\program files\McAfee Online Backup\MOBKbackup.exe [2010-04-14 229688]
    S2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\McAfee\Managed VirusScan\Agent\myAgtSvc.Exe [2009-09-09 221024]
    S2 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [2009-06-18 635416]
    S2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\WebrootSecurity\WRConsumerService.exe [2011-10-10 1201656]
    S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-10-15 57600]
    S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2011-11-11 127488]
    S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-10-15 338176]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2010-01-08 316416]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *Deregistered* - mfeavfk01
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    Akamai REG_MULTI_SZ Akamai
    HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
    HPService REG_MULTI_SZ HPSLPSVC
    hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
    intelusbs3 REG_MULTI_SZ intelusb3
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
    2009-06-17 20:11 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-12-05 c:\windows\Tasks\DriverCure Startup.job
    - c:\program files\ParetoLogic\DriverCure\DriverCure.exe [2011-03-03 00:14]
    .
    2011-12-03 c:\windows\Tasks\DriverCure.job
    - c:\program files\ParetoLogic\DriverCure\DriverCure.exe [2011-03-03 00:14]
    .
    2011-12-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3295250863-1394764569-263792400-1002Core.job
    - c:\users\Kimberly\AppData\Local\Google\Update\GoogleUpdate.exe [2010-08-19 00:44]
    .
    2011-12-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3295250863-1394764569-263792400-1002UA.job
    - c:\users\Kimberly\AppData\Local\Google\Update\GoogleUpdate.exe [2010-08-19 00:44]
    .
    2011-12-05 c:\windows\Tasks\HPCeeScheduleForKimberly.job
    - c:\program files\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2010-01-11 22:38]
    .
    2011-12-05 c:\windows\Tasks\ParetoLogic Registration3.job
    - c:\program files\Common Files\ParetoLogic\UUS3\UUS3.dll [2010-04-06 22:30]
    .
    2011-12-03 c:\windows\Tasks\ParetoLogic Update Version3.job
    - c:\program files\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe [2010-04-06 22:30]
    .
    2011-12-05 c:\windows\Tasks\wrSpySweeper_LB32903547D1D4AAB85CD8D58F1505816.job
    - c:\program files\Webroot\WebrootSecurity\SpySweeperUI.exe [2010-09-05 14:33]
    .
    2011-12-05 c:\windows\Tasks\wrSpySweeper_LB32903547D1D4AAB85CD8D58F1505816.job
    - c:\program files\Webroot\WebrootSecurity\SpySweeperUI.exe [2010-09-05 14:33]
    .
    .
    ------- Supplementary Scan -------
    .
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    Trusted Zone: //about.htm/
    Trusted Zone: //Exclude.htm/
    Trusted Zone: //LanguageSelection.htm/
    Trusted Zone: //Message.htm/
    Trusted Zone: //MyAgttryCmd.htm/
    Trusted Zone: //MyAgttryNag.htm/
    Trusted Zone: //MyNotification.htm/
    Trusted Zone: //NOCLessUpdate.htm/
    Trusted Zone: //quarantine.htm/
    Trusted Zone: //ScanNow.htm/
    Trusted Zone: //strings.vbs/
    Trusted Zone: //Template.htm/
    Trusted Zone: //Update.htm/
    Trusted Zone: //VirFound.htm/
    Trusted Zone: mcafee.com\*
    Trusted Zone: mcafeeasap.com\betavscan
    Trusted Zone: mcafeeasap.com\vs
    Trusted Zone: mcafeeasap.com\www
    TCP: DhcpNameServer = 192.168.1.254
    .
    - - - - ORPHANS REMOVED - - - -
    .
    AddRemove-LSI Soft Modem - c:\windows\agrsmdel
    AddRemove-MVS - c:\program files\McAfee\Managed VirusScan\Agent\myinx
    AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe
    .
    .
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\services\pdfcDispatcher]
    "ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\services\Akamai]
    "ServiceDll"="c:\program files\common files\akamai/netsession_win_d768ebc.dll"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
    @Denied: (2) (LocalSystem)
    "88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
    d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,c8,e6,66,05,ba,51,0d,44,81,5f,fd,\
    "2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
    d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,c8,e6,66,05,ba,51,0d,44,81,5f,fd,\
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    "MSCurrentCountry"=dword:000000b5
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    "MSCurrentCountry"=dword:000000b5
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'Explorer.exe'(5292)
    c:\program files\Webroot\WebrootSecurity\Backup\CtxMenu_1_0_0_10.dll
    c:\users\Kimberly\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    c:\program files\McAfee Online Backup\MOBKshell.dll
    c:\program files\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFTaskbar.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\system32\WLANExt.exe
    c:\windows\system32\conhost.exe
    c:\windows\system32\AEADISRV.EXE
    c:\program files\LSI SoftModem\agrsmsvc.exe
    c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\progra~1\McAfee\MANAGE~1\VScan\ENGINE~1.EXE
    c:\program files\Common Files\LightScribe\LSSrvc.exe
    c:\windows\system32\rundll32.exe
    c:\program files\Microsoft LifeCam\MSCamS32.exe
    c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    c:\program files\Webroot\WebrootSecurity\SpySweeper.exe
    c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    c:\program files\Common Files\McAfee\SystemCore\mcshield.exe
    c:\program files\Common Files\McAfee\SystemCore\mfefire.exe
    c:\windows\system32\WUDFHost.exe
    c:\program files\Windows Media Player\wmpnetwk.exe
    c:\windows\system32\vssvc.exe
    c:\windows\system32\taskhost.exe
    c:\progra~1\McAfee\MANAGE~1\Agent\myAgtTry.exe
    c:\windows\system32\conhost.exe
    c:\progra~1\mcafee\VIRUSS~1\mcvsshld.exe
    c:\progra~1\mcafee.com\agent\mcagent.exe
    c:\program files\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exe
    c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
    c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
    c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
    .
    **************************************************************************
    .
    Completion time: 2011-12-05 13:58:32 - machine was rebooted
    ComboFix-quarantined-files.txt 2011-12-05 19:58
    .
    Pre-Run: 94,842,400,768 bytes free
    Post-Run: 100,434,505,728 bytes free
    .
    - - End Of File - - CF5F62402B34C36F0B89891AEE836489
     
  7. Broni

    Broni Malware Annihilator Posts: 52,892   +344

    Uninstall Ask.com Toolbar, typical foistware.

    1. Please open Notepad (Start>All Programs>Accessories>Notepad).

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::
    C:\Users\Kimberly\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5U5VIEA2\file[1].exe
    C:\Users\Kimberly\AppData\Local\Temp\ghd.dll
    C:\Users\Kimberly\AppData\Local\Temp\wanrjwjuog
    c:\windows\Tasks\ParetoLogic Registration3.job
    
    Folder::
    c:\users\Kimberly\AppData\Roaming\VHHH55sWJ7dE8gZ
    c:\users\Kimberly\AppData\Roaming\S111iivD2o
    c:\users\Kimberly\AppData\Roaming\VSS22obF3pmG5Q6
    c:\users\Kimberly\AppData\Roaming\0A929
    c:\users\Kimberly\AppData\Roaming\UVOtAuSi3n4Q6Wf
    c:\users\Kimberly\AppData\Roaming\29764
    c:\users\Kimberly\AppData\Roaming\NjjjYCekIVONtAu
    
    DDS::
    Trusted Zone: //about.htm/
    Trusted Zone: //Exclude.htm/
    Trusted Zone: //LanguageSelection.htm/
    Trusted Zone: //Message.htm/
    Trusted Zone: //MyAgttryCmd.htm/
    Trusted Zone: //MyAgttryNag.htm/
    Trusted Zone: //MyNotification.htm/
    Trusted Zone: //NOCLessUpdate.htm/
    Trusted Zone: //quarantine.htm/
    Trusted Zone: //ScanNow.htm/
    Trusted Zone: //strings.vbs/
    Trusted Zone: //Template.htm/
    Trusted Zone: //Update.htm/
    Trusted Zone: //VirFound.htm/
    Trusted Zone: mcafee.com\*
    Trusted Zone: mcafeeasap.com\betavscan
    Trusted Zone: mcafeeasap.com\vs
    Trusted Zone: mcafeeasap.com\www
    
    Driver::
    
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
    "DisableMonitoring"=dword:00000000
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring"=dword:00000000
    
    

    3. Save the above as CFScript.txt

    4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

    5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
     
  8. KillaKyleOrton

    KillaKyleOrton TS Rookie Topic Starter

    Hi,

    I was out of town for the past few days and haven't had a chance to clean my computer further. I'll follow the instructions and post the logs as soon as I can.

    Thanks for your help so far :)
     
  9. Broni

    Broni Malware Annihilator Posts: 52,892   +344

    No problem :)............
     
Topic Status:
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