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A little different than overheating

By aphelionx
Feb 4, 2010
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  1. I bought this Acer Aspire m7720 about 7 months ago.
    It was working completely fine until yesterday.

    I left it turned on and I went to take a nap. When I woke up, I turned on some music for a while and turned the music off in less than 5 mins, then I left for TV.

    While I was watching TV, I heard weird noises. I didn't bother about it. Then about 5 mins later I still kept hearing the noises then I went to check it out, it was the sound of my CPU turning on and off.

    I dont know what wrong with it, I went into BIOS and checked the temperature and it was about 30 Degrees.

    If I let the computer rest for a while after it turned off, it could reach Desktop before it dies again. After it dies it would turn on and off again.
    The time where it turns on and off, the furthest it could reach was the page where it lets you press Del to go into BIOS and it would restart again.

    Processor: i7 920
    RAM: 6GB

    Could it be my hard disk was spoilt or something?
    Thanks in advance :)
  2. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    The system is still in warranty so I'd advise you to send it back to ACER, so avoid fiddling around with it; and otherwise you may end up accidently doing something which may void the warranty.
  3. CMH

    CMH TechSpot Chancellor Posts: 2,573   +9

    Thats a laptop yeh? can't do much about laptops overheating, other than cleaning out heatsinks.

    But this definitely don't sound like an overheating problem.
  4. aphelionx

    aphelionx TS Rookie Topic Starter

    It's sad to say that I already voided the warranty as I threw away the package box without knowing that the serial number on it were very important

    It's a desktop by the way, I'll try to go into BIOS later for as long as possible to see if it was virus or overheating problem
  5. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    The serial number shall also be on the computer itself as well. This may help you i guess.
  6. aphelionx

    aphelionx TS Rookie Topic Starter

    Yeah I read on that, unfortunately there is none sticked on to the CPU :(
  7. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Do you have the original receipt of your purchase? That shall be just as valid.
  8. mwpow3ll

    mwpow3ll TS Rookie

    Windows XP and higher will automatically reboot a machine if a BSOD is encountered rather than just sit pretty with the BSOD displayed waiting for the user to reboot.

    If it's a BSOD, you can probably boot into safe-mode and check the logs for information on the problem (Press F8 during startup).

    Once in safe-mode, Start->Control Panel : Performance and Maintenance->Administrative Tools->Computer Management. You're looking for Event Viewer

    To disable BSOD reboot, if it is a BSOD, Start->Control Panel ->System : Advanced->Startup and Recovery->Settings : System Failure->un-check "Automatically restart"
  9. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Well, you don't get 'weird noises' with BSOD's mwpow, beside the machine is in warranty; and i suspect it something related to hardware; so best possible solution is to let the ACER support do its job. I always advise every one who come for help to me to do this; usually (if it turns out be hardware issue) they do end up getting new shiny replacements ;)
  10. mwpow3ll

    mwpow3ll TS Rookie

    Yeah, I don't know what he means by weird noises. I assumed it was the constant PC speaker beep on POST or something.

    For sure, if it's under warranty it needs to be taken back and looked at...
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