"A problem has been detected...." A friend gets the following (blue screen)message. Anything she should be looking at? "A problem has been detected and Windows has been shut down to prevent damage to your computer. IRQL-------NOT-----LESS----OR---EQUAL If this is the first time you have this "stop error screen", restart your computer. If this screen appears again follow these steps. Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options, such as caching or shadowing. If you need to use a safe mode to remove or disable components, restart your computer and press F-8 to select advanced startup options, and then select safe mode." Tech Information Stop [ then a bunch of gobblygook] [now back to the message] " Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or Technical support group for further assistance." This “blue screen” started after Norton Live updates. I checked their site but didn’t find anything. Do you need the "gobblygook" she didn't send? Any ideas?