and windows has been shut down to prevent damage to your computer." If this is the first time this stop error screen has occurred, restart your computer. If screen appears again, follow these steps: Technical info provided on screen was: *** stop: 0x0000007E (0xc0000005, 0x80506276, 0xf7aca9ec, 0xf7aca6e8). beginning dump of physical memory physical memory dump completed. This is the first time I have received this error. At the time I was doing a complete scan with Norton anti-virus. Any help is greatly appreciated.