TechSpot

A rather unique driver problem

By Chaos Punk
Feb 5, 2009
  1. Hello all, i have a driver issue that I think is rather unique. I have been searching for weeks to try and find out how to get my sound driver to reinstall after upgrading to XP from W2000. It seems I have a SoundMAX onbaord sound card in the mother board. I attempted to find the right driver for it and when I finally found it, the .exe file that installs it runs into an error saying it can't comeplete the installation due to an issue with another driver (or so it seems.) Here is an exact quote of what it says: "Fatal Error - Cannot find driver!" If that isn't exact its close enough. Does anyone know what my issue could be? I have been going without out sound for a while, but now, I can't even play some games becouse they require sound cards. Im at wits end here, can anyone help?
     
  2. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    Is the device you are trying to use compatible with XP? Please post specs.
     
  3. Chaos Punk

    Chaos Punk TS Rookie Topic Starter

    Actually, im not sure. I thought as long as you had the driver, you should be good right? I have a pc that was designed for Windows 95 (its and ANCIENT pc) but its good enough to run games and stuff. I'm running Windows XP SP2 and both my video and sound cards are on board my Intel 845g chipset family motherboard.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  5. Chaos Punk

    Chaos Punk TS Rookie Topic Starter

    See this is where my issue is unique. i have already downloaded the needed driver, I just can't install it, I'll post a screeny of what happens.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Other than trying the above added link
    By chance is this a branded computer? (like Hp; Asus or something?) if so please provide the Manufacture and model number
     
  7. Chaos Punk

    Chaos Punk TS Rookie Topic Starter

    Gateway, im not sure of any other details. Oh, and i just realized that on the pc, it says "Designed for Windows XP". the MONITER said Windows 95. But oddly enough, Windows 2000 was originally installed on it. Anyway, where can I find a model no.?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

     
  9. Chaos Punk

    Chaos Punk TS Rookie Topic Starter

    heres what it says exactly:
    "Severe - Driver not found! Reboot your system, and run this set up again."

    Ive rebooted countless times. and can someone refreshe my memory, how do you take screenies again?
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    We don't need a screen dump
    Refer to the above links, I posted 3 now ;)
     
  11. Chaos Punk

    Chaos Punk TS Rookie Topic Starter

    I did, and Gateway says something about it doesn't handle product support for my model anymore. Back where I started now.
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  13. Chaos Punk

    Chaos Punk TS Rookie Topic Starter

    Yea, I found all these links on my own already and the problem with them is that the driver won't install.
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Sorry if Intel and Gateway both don't have it
    Then other than trying a MS Windows update (minimum SP2) Then please purchase either a new updated compatible sound card. Or a newer computer

    Have a nice day :)
     
  15. Chaos Punk

    Chaos Punk TS Rookie Topic Starter

    Yea, I feared I might have to do this, thanks much for the help though. I think it may have gotten me closer to finding it though.
     
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