TechSpot

[A] Scheduled maintenance on my computer

By Kendra Owen
Jun 20, 2012
  1. This is just sort of scheduled maintenance .... let me know if you see anything.

    MBAM

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org
    Database version: 6092
    Windows 6.0.6002 Service Pack 2
    Internet Explorer 9.0.8112.16421
    6/20/2012 1:54:22 PM
    mbam-log-2012-06-20 (13-54-22).txt
    Scan type: Quick scan
    Objects scanned: 170036
    Time elapsed: 21 minute(s), 45 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    (No malicious items detected)
     
  2. Kendra Owen

    Kendra Owen TS Rookie Topic Starter

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2012-06-20 17:48:17
    Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3 SAMSUNG_HM250JI rev.HS100-10
    Running: fo2z45ei.exe; Driver: C:\Users\owner\AppData\Local\Temp\fwldqpod.sys

    ---- Devices - GMER 1.0.15 ----
    AttachedDevice \FileSystem\Ntfs \Ntfs mozy.sys (Mozy Change Monitor Filter Driver/Mozy, Inc.)
    AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
    ---- EOF - GMER 1.0.15 ----
     
  3. Kendra Owen

    Kendra Owen TS Rookie Topic Starter

    DDS

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 9.0.8112.16421
    Run by owner at 17:51:54 on 2012-06-20
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3006.1491 [GMT -5:00]
    .
    AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\rundll32.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\spool\DRIVERS\W32X86\3\lxdiserv.exe
    C:\Windows\system32\lxdicoms.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Memeo\AutoBackupPro\MemeoBackgroundService.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Windows\system32\rundll32.exe
    C:\Program Files\MozyHome\mozybackup.exe
    c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
    C:\Program Files\MozyHome\mozybackup.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\wbem\WmiApSrv.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\MozyHome\mozybackup.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
    C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\real\realplayer\Update\realsched.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Memeo\AutoBackupPro\MemeoBackup.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://finance.groups.yahoo.com/group/credit-repair/
    mStart Page = hxxp://home.sweetim.com
    uInternet Settings,ProxyOverride = <local>;127.0.0.1:9421;
    uURLSearchHooks: FCToolbarURLSearchHook Class: {19a0f032-27d7-4227-bbb5-51aa9e5904f5} - c:\program files\dogpile toolbar\Helper.dll
    uURLSearchHooks: H - No File
    uURLSearchHooks: SweetIM ToolbarURLSearchHook Class: {eee6c35d-6118-11dc-9c72-001320c79847} - c:\program files\sweetim\toolbars\internet explorer\mgHelper.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    TB: {C53FE659-316A-4F56-A194-A5BE491BE866} - No File
    TB: SweetIM Toolbar for Internet Explorer: {eee6c35b-6118-11dc-9c72-001320c79847} - c:\program files\sweetim\toolbars\internet explorer\mgToolbarIE.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [DW6]
    uRun: [Akamai NetSession Interface] "c:\users\owner\appdata\local\akamai\netsession_win.exe"
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [Memeo Backup Premium] c:\program files\memeo\autobackuppro\MemeoLauncher2.exe --silent --no_ui
    mRun: [Memeo AutoSync] c:\program files\memeo\autosync\MemeoLauncher2.exe --silent
    mRun: [Seagate Dashboard] c:\program files\seagate\seagate dashboard\MemeoLauncher.exe --silent --no_ui
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
    IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
    IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM
    IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM
    IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
    IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
    IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\owner\appdata\roaming\microsoft\windows\start menu\programs\imvu\Run IMVU.lnk
    IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    Trusted Zone: mathxl.com
    Trusted Zone: pearsoncmg.com
    Trusted Zone: pearsoned.com
    DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {FB298ECE-4D17-414A-A5E8-FABC938796B2} - hxxp://www.kohlerplus.com/_bin/AWSDrawingViewer.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{97B163AD-B29C-4EC8-A63E-1A686D5CE33C} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{AF6A8AB7-9DD0-46D6-AFD2-5CB1595FB75E} : DhcpNameServer = 192.168.1.1 192.168.1.1
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
    .
    ============= SERVICES / DRIVERS ===============
    .
    R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-10-16 136360]
    R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-10-16 269480]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-10-16 66616]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-19 21504]
    R2 lxdi_device;lxdi_device;c:\windows\system32\lxdicoms.exe -service --> c:\windows\system32\lxdicoms.exe -service [?]
    R2 lxdiCATSCustConnectService;lxdiCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdiserv.exe [2007-6-11 99248]
    R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackuppro\MemeoBackgroundService.exe [2011-5-4 25824]
    R2 MSSQL$CHEF;SQL Server (CHEF);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
    R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2011-6-1 14088]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-4-26 136176]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-4 257224]
    S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-4-26 136176]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-9-19 16896]
    .
    =============== Created Last 30 ================
    .
    2012-06-14 08:02:00 2382848 ----a-w- c:\windows\system32\mshtml.tlb
    2012-06-13 04:41:05 984064 ----a-w- c:\windows\system32\crypt32.dll
    2012-06-13 04:41:04 133120 ----a-w- c:\windows\system32\cryptsvc.dll
    2012-06-13 04:41:03 98304 ----a-w- c:\windows\system32\cryptnet.dll
    2012-06-13 04:40:04 180736 ----a-w- c:\windows\system32\drivers\rdpwd.sys
    2012-06-13 04:38:28 2045440 ----a-w- c:\windows\system32\win32k.sys
    2012-06-01 03:17:13 -------- d-----w- c:\users\owner\appdata\local\Amazon
    2012-06-01 03:16:42 -------- d-----w- c:\program files\Amazon
    .
    ==================== Find3M ====================
    .
    2012-06-17 18:07:43 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2012-06-17 18:07:42 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2012-05-17 22:45:37 1800192 ----a-w- c:\windows\system32\jscript9.dll
    2012-05-17 22:35:47 1129472 ----a-w- c:\windows\system32\wininet.dll
    2012-05-17 22:35:39 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
    2012-05-17 22:29:45 142848 ----a-w- c:\windows\system32\ieUnatt.exe
    2012-04-03 08:16:12 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2012-04-03 08:16:11 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
    2012-03-30 12:39:11 905600 ----a-w- c:\windows\system32\drivers\tcpip.sys
    .
    ============= FINISH: 17:53:55.20 ===============
     
  4. Kendra Owen

    Kendra Owen TS Rookie Topic Starter

    Attach

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 12/10/2007 7:00:09 AM
    System Uptime: 6/20/2012 12:44:30 PM (5 hours ago)
    .
    Motherboard: Quanta | | 30D1
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-64 | Socket S1 | 800/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 221 GiB total, 129.488 GiB free.
    D: is FIXED (NTFS) - 12 GiB total, 1.854 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    32 Bit HP CIO Components Installer
    3D Groove Playback Engine
    3DVIA Player 4.1
    4660_4680_Help
    7-Zip 9.17 beta
    ABBYY FineReader 6.0 Sprint
    Acrobat.com
    Activation Assistant for the 2007 Microsoft Office suites
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.3)
    Adobe Shockwave Player
    Adobe Shockwave Player 11.6
    Adobe SVG Viewer 3.0
    AIM 6
    Amazon Kindle
    Apple Mobile Device Support
    Apple Software Update
    Avatar - Legends of The Arena
    Avira AntiVir Personal - Free Antivirus
    Bing Rewards Client Installer
    Bonjour
    BPD_HPSU
    bpd_scan
    BPDSoftware
    BPDSoftware_Ini
    Broadcom 802.11 Wireless LAN Adapter
    BufferChm
    Cards_Calendar_OrderGift_DoMorePlugout
    Chef
    Compatibility Pack for the 2007 Office system
    Conexant HD Audio
    Corel Business Applications
    Coupon Printer for Windows
    CustomerResearchQFolder
    CyberLink YouCam
    Deal or No Deal
    Destination Component
    DeviceDiscovery
    DeviceManagementQFolder
    Disney's Magic Artist Deluxe
    Disney Princess Royal Horse Show
    Disney Toontown Online
    DocMgr
    DocProc
    DocProcQFolder
    Dogpile Toolbar
    DVD Suite
    EA Link
    Elizabeth Find MD Diagnosis Mystery: Season 2
    ESU for Microsoft Vista
    eSupportQFolder
    Fax
    Finale NotePad 2008
    Free Audio Editor
    Free Realms Installer
    Free Sound Recorder v6.4
    FreeZip
    Glass Eye 2000
    Google Chrome
    Google Earth Plug-in
    Google Toolbar for Internet Explorer
    Google Update Helper
    GPBaseService
    GPBaseService2
    Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
    HDAUDIO Soft Data Fax Modem with SmartCP
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Active Support Library
    HP Customer Experience Enhancements
    HP Customer Participation Program 10.0
    HP Deskjet 3050 J610 series Basic Device Software
    HP Deskjet 3050 J610 series Help
    HP Doc Viewer
    HP Document Manager 1.0
    HP Easy Setup - Frontend
    HP Games
    HP Help and Support
    HP Imaging Device Functions 10.0
    HP Photo Creations
    HP Photosmart Essential 2.5
    HP Quick Launch Buttons 6.30 E1
    HP QuickPlay 3.6
    HP QuickTouch 1.00 C4
    HP Smart Web Printing 4.60
    HP Solution Center 13.0
    HP Total Care Advisor
    HP Update
    HP User Guides 0088
    HP Wireless Assistant
    HPAsset component for HP Active Support Library
    HPNetworkAssistant
    HPPhotoSmartDiscLabel_PaperLabel
    HPPhotoSmartDiscLabel_PrintOnDisc
    HPPhotoSmartDiscLabel_Tattoo
    HPPhotoSmartDiscLabelContent1
    hpphotosmartdisclabelplugin
    HPPhotoSmartPhotobookHolidayPack1
    HPPhotoSmartPhotobookModernPack1
    HPPhotoSmartPhotobookPlayfulPack1
    HPPhotoSmartPhotobookScrapbookPack1
    HPPhotoSmartPhotobookWebPack1
    HPProductAssistant
    HPSSupply
    ieSpell
    IMVU Avatar Chat Software
    Indeo® software
    iTunes
    J4680
    Java(TM) 6 Update 15
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    LabelPrint
    Lemmings Revolution
    Lemony Snicket's A Series of Unfortunate Events Demo
    Lexmark 3500-4500 Series
    Lexmark Fax Solutions
    LightScribe System Software 1.10.13.1
    LimeWire 4.18.8
    Living Cookbook 2008
    Lotus NotesSQL 3.01 driver
    Lotus SmartSuite - English
    Malwarebytes' Anti-Malware
    MarketResearch
    Memeo AutoSync
    Memeo Backup Premium
    Memeo LifeAgent Explorer Extension
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Default Manager
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Professional Edition 2003
    Microsoft Silverlight
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Express Edition (CHEF)
    Microsoft SQL Server 2005 Tools Express Edition
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft UI Engine
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    mIRC
    Move Media Player
    MozyHome Remote Backup
    MSCU for Microsoft Vista
    MSVCSetup
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    muvee autoProducer 6.1
    Namo WebEditor 5.5
    NetWaiting
    Nicktoons Slimeball Multiplayer
    NVIDIA Drivers
    OCR Software by I.R.I.S. 10.0
    OGA Notifier 2.0.0048.0
    OpenOffice.org 2.3
    Oracle JInitiator 1.3.1.22
    Pando Media Booster
    Playsushi
    Power2Go
    PowerDirector
    ProductContext
    PSSWCORE
    Quick Templates
    QuickPlay SlingPlayer 0.4.4
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    RealUpgrade 1.1
    RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
    RollerCoaster Tycoon Deluxe
    Scan
    Seagate Dashboard
    SecondLife (remove only)
    SecondLifeViewer2 (remove only)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Shop for HP Supplies
    Skype™ 3.8
    SmartWebPrinting
    SolutionCenter
    Status
    SweetIM for Messenger 3.0
    SweetIM Toolbar for Internet Explorer 3.6
    Switch Sound File Converter
    swMSM
    Synaptics Pointing Device Driver
    Tactical Ops
    The Sims™ Life Stories
    The Weather Channel Desktop 6
    Toolbox
    TrayApp
    Unity Web Player
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update Installer for WildTangent Games App
    VideoToolkit01
    Viewpoint Media Player
    Virtual Families
    Vongo
    WeatherBug Gadget
    WebReg
    WildTangent Games
    WildTangent Games App (HP Games)
    Windows Live installer
    Windows Live Messenger
    WinRAR archiver
    WinZip 11.1
    Wizard101
    Yahoo! Messenger
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/20/2012 12:48:02 PM, Error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
    6/20/2012 12:46:32 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    6/20/2012 12:46:04 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    6/20/2012 12:44:52 PM, Error: EventLog [6008] - The previous system shutdown at 12:32:50 PM on 6/20/2012 was unexpected.
    6/13/2012 3:02:56 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.24 for the Network Card with network address 001A73DD74E1 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Tablet PC Input Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Portable Device Enumerator Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/13/2012 3:00:48 AM, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/13/2012 3:00:47 AM, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/13/2012 3:00:47 AM, Error: Service Control Manager [7031] - The ReadyBoost service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    6/13/2012 3:00:47 AM, Error: Service Control Manager [7031] - The PnP-X IP Bus Enumerator service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    6/13/2012 3:00:47 AM, Error: Service Control Manager [7031] - The Human Interface Device Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    .
    ==== End Of File ===========================
     
  5. Broni

    Broni Malware Annihilator Posts: 52,905   +344

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===========================================

    Are you experiencing any issues?
    I don't see anything malicious so far.
     
  6. Kendra Owen

    Kendra Owen TS Rookie Topic Starter

    well slow to startup but that likely does'nt haave anything to do with malware ...

    I was just doing a checkup so to speak
     
  7. Kendra Owen

    Kendra Owen TS Rookie Topic Starter

    sooo do we have an area for optimizing?
     
  8. Broni

    Broni Malware Annihilator Posts: 52,905   +344

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
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