[A] Tons of viruses. Help! trojan.zeroaccess

Inactive
By Sal Pennah
Sep 11, 2012
Topic Status:
Not open for further replies.
  1. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Good job :)

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O2:64bit: - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\MSKAPB~1.DLL File not found
      O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
      O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
      O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
      O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
      O4 - HKU\S-1-5-21-2599837038-3619574724-1502302346-1000..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
      O4 - HKU\S-1-5-21-2599837038-3619574724-1502302346-1004..\RunOnce: [] File not found
      O4 - HKU\S-1-5-21-2599837038-3619574724-1502302346-1004..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
      O4 - HKU\S-1-5-21-2599837038-3619574724-1502302346-1005..\RunOnce: [] File not found
      O4 - HKU\S-1-5-21-2599837038-3619574724-1502302346-1005..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
      O33 - MountPoints2\{6e8e9b6b-2839-11e1-82f0-95b9fda48f27}\Shell - "" = AutoRun
      O33 - MountPoints2\{6e8e9b6b-2839-11e1-82f0-95b9fda48f27}\Shell\AutoRun\command - "" = "D:\WD SmartWare.exe" autoplay=true
      O33 - MountPoints2\{73107598-2a8e-11e0-ba44-806e6f6e6963}\Shell - "" = AutoRun
      O33 - MountPoints2\{73107598-2a8e-11e0-ba44-806e6f6e6963}\Shell\AutoRun\command - "" = Q:\LenovoQDrive.exe -- [2009/08/10 17:01:24 | 000,267,576 | -HS- | M] (Lenovo Group Limited)
      [2012/09/12 01:31:12 | 000,000,000 | ---D | C] -- C:\FRST
      [2011/02/05 13:34:11 | 000,000,000 | ---D | M] -- C:\Users\User\AppData\Roaming\BMD12345
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Please download AdwCleaner by Xplode onto your desktop.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Search.
    • A logfile will automatically open after the scan has finished.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[R1].txt as well.

    4. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    5. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  2. Sal Pennah

    Sal Pennah Newcomer, in training Topic Starter Posts: 22

    Here are the logs from the first 4 programs. The ESET is still running and probably won't be available until the morning tomorrow. So far, it is showing that it has found 6 infected files.

    All processes killed
    ========== OTL ==========
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{27B4851A-3207-45A2-B947-BE8AFE6163AB}\ deleted successfully.
    64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
    Registry value HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
    Registry value HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2599837038-3619574724-1502302346-1000\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2599837038-3619574724-1502302346-1004\Software\Microsoft\Windows\CurrentVersion\RunOnce\\ deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2599837038-3619574724-1502302346-1004\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2599837038-3619574724-1502302346-1005\Software\Microsoft\Windows\CurrentVersion\RunOnce\\ deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2599837038-3619574724-1502302346-1005\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6e8e9b6b-2839-11e1-82f0-95b9fda48f27}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6e8e9b6b-2839-11e1-82f0-95b9fda48f27}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6e8e9b6b-2839-11e1-82f0-95b9fda48f27}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6e8e9b6b-2839-11e1-82f0-95b9fda48f27}\ not found.
    File "D:\WD SmartWare.exe" autoplay=true not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{73107598-2a8e-11e0-ba44-806e6f6e6963}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73107598-2a8e-11e0-ba44-806e6f6e6963}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{73107598-2a8e-11e0-ba44-806e6f6e6963}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73107598-2a8e-11e0-ba44-806e6f6e6963}\ not found.
    Q:\LenovoQDrive.exe moved successfully.
    C:\FRST\Quarantine\$0777cfe37d3bfd5a401954926157210b folder moved successfully.
    C:\FRST\Quarantine folder moved successfully.
    C:\FRST\Logs folder moved successfully.
    C:\FRST\Hives folder moved successfully.
    C:\FRST folder moved successfully.
    Folder C:\Users\User\AppData\Roaming\BMD12345\ not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: postgres
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public

    User: QBDataServiceUser19
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: User
    ->Temp folder emptied: 69658101 bytes
    ->Temporary Internet Files folder emptied: 73532425 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 37144609 bytes
    ->Google Chrome cache emptied: 153004956 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 1329 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 14926671 bytes
    RecycleBin emptied: 820 bytes

    Total Files Cleaned = 332.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: postgres

    User: Public

    User: QBDataServiceUser19

    User: User
    ->Java cache emptied: 0 bytes

    User: UpdatusUser

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: postgres
    ->Flash cache emptied: 0 bytes

    User: Public

    User: QBDataServiceUser19
    ->Flash cache emptied: 0 bytes

    User: User
    ->Flash cache emptied: 0 bytes

    User: UpdatusUser

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.61.3 log created on 09122012_223102

    Files\Folders moved on Reboot...
    C:\Users\User\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...


    Results of screen317's Security Check version 0.99.50
    Windows 7 x64 (UAC is enabled)
    Out of date service pack!!
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Security Center service is not running! This report may not be accurate!
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.65.0.1400
    Java(TM) 6 Update 26
    Java version out of Date!
    Adobe Flash Player 11.3.300.268 Flash Player out of Date!
    Adobe Reader 9 Adobe Reader out of Date!
    Mozilla Firefox (15.0.1)
    Google Chrome 21.0.1180.83
    Google Chrome 21.0.1180.89
    Google Chrome Plugins...
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    McAfee VirusScan mcods.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 2%
    ````````````````````End of Log``````````````````````


    Farbar Service Scanner Version: 06-08-2012
    Ran by User (administrator) on 12-09-2012 at 22:56:01
    Running from "C:\Users\User\Desktop"
    Microsoft Windows 7 Professional (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error: Google IP is unreachable
    Attempt to access Google.com returned error: Other errors
    Attempt to access Yahoo IP returned error: Yahoo IP is offline
    Attempt to access Yahoo.com returned error: Other errors


    Windows Firewall:
    =============
    mpsdrv Service is not running. Checking service configuration:
    The start type of mpsdrv service is OK.
    The ImagePath of mpsdrv service is OK.

    MpsSvc Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to retrieve start type of MpsSvc. The value does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of MpsSvc. The value does not exist.
    Unable to retrieve ServiceDll of MpsSvc. The value does not exist.

    bfe Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

    BITS Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


    Other Services:
    ==============
    Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
    Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
    Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys
    [2012-02-17 14:13] - [2011-12-27 23:59] - 0499200 ____A (Microsoft Corporation) DB9D6C6B2CD95A9CA414D045B627422E

    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2012-05-09 07:44] - [2012-03-30 07:09] - 1895280 ____A (Microsoft Corporation) 624C5B3AA4C99B3184BB922D9ECE3FF0

    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll
    [2009-07-13 20:09] - [2009-07-13 21:41] - 0824832 ____N (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll
    [2009-07-13 19:36] - [2009-07-13 21:41] - 0170496 ____N (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll
    [2012-06-13 22:30] - [2012-04-24 01:59] - 0182272 ____A (Microsoft Corporation) F02786B66375292E58C8777082D4396D

    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****


    # AdwCleaner v2.001 - Logfile created 09/12/2012 at 22:58:25
    # Updated 09/09/2012 by Xplode
    # Operating system : Windows 7 Professional (64 bits)
    # User : User - SAMUELOH-THINK
    # Boot Mode : Normal
    # Running from : C:\Users\User\Desktop\adwcleaner.exe
    # Option [Search]


    ***** [Services] *****


    ***** [Files / Folders] *****


    ***** [Registry] *****

    Key Found : HKLM\SOFTWARE\Classes\S
    Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    [OK] Registry is clean.

    -\\ Mozilla Firefox v15.0.1 (en-US)

    Profile name : default
    File : C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\1iqfgxhs.default\prefs.js

    [OK] File is clean.

    -\\ Google Chrome v21.0.1180.89

    File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    -\\ Opera v11.10.2092.0

    File : C:\Users\User\AppData\Roaming\Opera\Opera\operaprefs.ini

    [OK] File is clean.

    *************************

    AdwCleaner[R1].txt - [1184 octets] - [12/09/2012 22:58:25]

    ########## EOF - C:\AdwCleaner[R1].txt - [1244 octets] ##########
  3. Sal Pennah

    Sal Pennah Newcomer, in training Topic Starter Posts: 22

    results from ESET

    C:\Users\User\Desktop\Desktop Backup\CC\BACKUPS\CS FULL BACKUP.rarmultiple threatsdeleted - quarantined
    C:\Users\User\Desktop\Desktop Backup\CC\BACKUPS\CS FULL BACKUP.zipmultiple threatsdeleted - quarantined
    C:\Users\User\Desktop\Desktop Backup\CC\BACKUPS\part2.tar.gzmultiple threatsdeleted - quarantined
    C:\Users\User\Desktop\Desktop Backup\CC\BACKUPS\CS FULL BACKUP\tools\MULTI_CLIENT_INSTALL.zipmultiple threatsdeleted - quarantined
    C:\Users\User\Downloads\cnet_DiagramDesignerSetup_exe.exea variant of Win32/InstallCore.D applicationcleaned by deleting - quarantined
    C:\Users\User\Downloads\cnet_PictureResizeGeniusEn_exe.exea variant of Win32/InstallCore.D applicationcleaned by deleting - quarantined
  4. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ================================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ==================================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ===========================================

    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Next...

    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall.
    • Confirm with yes.

    ===================================

    Now, we have several registry keys missing.

    Download Windows Repair (all in one) from this site

    Install the program then run it.

    Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

    [​IMG]



    Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

    [​IMG]


    Go to Step 4 and under "System Restore" click on Create button:

    [​IMG]


    Go to Start Repairs tab and click Start button.

    [​IMG]


    Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

    [​IMG]

    Click on box next to the Restart System when Finished. Then click on Start.

    Post new FSS log.
  5. Sal Pennah

    Sal Pennah Newcomer, in training Topic Starter Posts: 22

    Here is my adw log. I will run FSS after I am done using the tweaking app.
  6. Sal Pennah

    Sal Pennah Newcomer, in training Topic Starter Posts: 22

    # AdwCleaner v2.001 - Logfile created 09/14/2012 at 02:13:09
    # Updated 09/09/2012 by Xplode
    # Operating system : Windows 7 Professional (64 bits)
    # User : User - USER-THINK
    # Boot Mode : Normal
    # Running from : C:\Users\User\Desktop\adwcleaner.exe
    # Option [Delete]
    ***** [Services] *****
    ***** [Files / Folders] *****
    ***** [Registry] *****
    Key Deleted : HKLM\SOFTWARE\Classes\S
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v9.0.8112.16421
    Restored : [HKCU\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-21-2599837038-3619574724-1502302346-1000\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-21-2599837038-3619574724-1502302346-1004\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-21-2599837038-3619574724-1502302346-1005\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    -\\ Mozilla Firefox v15.0.1 (en-US)
    Profile name : default
    File : C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\1iqfgxhs.default\prefs.js
    [OK] File is clean.
    -\\ Google Chrome v21.0.1180.89
    File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Preferences
    [OK] File is clean.
    -\\ Opera v11.10.2092.0
    File : C:\Users\User\AppData\Roaming\Opera\Opera\operaprefs.ini
    [OK] File is clean.
    *************************
    AdwCleaner[R1].txt - [1311 octets] - [12/09/2012 22:58:25]
    AdwCleaner[S1].txt - [2255 octets] - [14/09/2012 02:13:09]
    ########## EOF - C:\AdwCleaner[S1].txt - [2315 octets] ##########
  7. Sal Pennah

    Sal Pennah Newcomer, in training Topic Starter Posts: 22

    FSS

    Farbar Service Scanner Version: 06-08-2012
    Ran by User (administrator) on 14-09-2012 at 03:23:41
    Running from "C:\Users\User\Desktop"
    Microsoft Windows 7 Professional (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============
    BITS Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys
    [2012-02-17 14:13] - [2011-12-27 23:59] - 0499200 ____A (Microsoft Corporation) DB9D6C6B2CD95A9CA414D045B627422E

    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2012-05-09 07:44] - [2012-03-30 07:09] - 1895280 ____A (Microsoft Corporation) 624C5B3AA4C99B3184BB922D9ECE3FF0

    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll
    [2009-07-13 20:09] - [2009-07-13 21:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll
    [2009-07-13 19:36] - [2009-07-13 21:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll
    [2012-06-13 22:30] - [2012-04-24 01:59] - 0182272 ____A (Microsoft Corporation) F02786B66375292E58C8777082D4396D

    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
  8. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Next...

    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall.
    • Confirm with yes.

    ===============================

    FSS log looks better but we still have two keys missing.

    Following steps involve registry editing. Please create new restore point before proceeding!!!
    How to:
    XP - http://support.microsoft.com/kb/948247
    Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/


    Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
    Unzip the file.
    You'll find several files inside.

    Double click on windefend.reg file and confirm the prompt.
    Double click on bits.reg file and confirm the prompt.

    Restart computer.
    Post new FSS log.
  9. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    Still with me?
  10. Broni

    Broni Malware Annihilator Posts: 46,132   +251

    This topic is marked as abandoned and closed due to inactivity.
    This member will NOT be eligible to receive any more help in malware removal forum.
Topic Status:
Not open for further replies.


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