Abebot Problem

[Blind Dragon]

Logs are looking a lot better, still a few things you need to do.

Update your Java Runtime Environment

• First try going to Start -> Control Panel -> double click Java
• Select the Update Tab at the top of the Java console
• Click the Check for Updates button at the bottom
• If it finds the newer version (Java 6 Update 5) Follow the on screen instructions
• After it installs the newest version Go back to Control Panel -> Add/remove programs
• Uninstall any older versions of Java

We need a 2nd opinion here to see if I am missing something as I am very tired.

:Run Kaspersky Online AV Scanner:

Order to use it you have to use Internet Explorer.
Go to Kaspersky and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• Read the Requirements and limitations before you click Accept.
• Allow the ActiveX download if necessary.
• Once the database has downloaded, click Next.
• Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
• Click on "My Computer"
• When the scan has completed, click Save Report As...
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
• Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Attach the report into your next reply

 

[restricteditaly]

I've tryed running Kaspersky numerous times and it always seems to hang and freeze at 87% on the same file each time "C:\Program Files\Sony\dvgate plus\help\DVplus.chm"

Not sure why it's doing that....

What should i do?

 

[kritius]

• Please visit Jotti Online Malware Scan
• Copy the following line into the white text box:
• C:\Program Files\Sony\dvgate plus\help\DVplus.chm
• Click Submit.
• Please post the results of this scan to this thread.

Note: If the server is busy at the above site, try this alternative site:

• Go to Virus Total-Upload A File.
• Copy the following line into the white text box:
• C:\Program Files\Sony\dvgate plus\help\DVplus.chm
• Click Send.
• Please post the results of this scan to this thread.

 

[restricteditaly]

Looks like it came back as "OK"

File: DVplus.chm
Status: OK
MD5: 27dd1337a00554b7e9f493c481734b93
Packers detected: -
Bit9 reports: File not found

Scanner results
Scan taken on 01 Apr 2008 19:46:57 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

 

[restricteditaly]

Kaspersky is still stuck at 87% on that file but the time is still counting.

This is what it currently displays:

Total number of scanned objects: 29623
Number of viruses found: 2
Number of infected objects: 6
Number of suspicious objects: 0
Duration of the scan process: 01:53:52

 

[Blind Dragon]

Panda Online Scan

• Please visit Panda Online Scanner
• Click on "Scan your PC".
• A new browser window will open with Panda ActiveScan.
• Click the big "Check Now" button
• Enter your Country, State/Province, e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it

Note: If this is the first time you scanned your PC, you´ll have to download the ActiveX controls (8 MB). The time it takes to download these can vary depending on your connection

• Click on "Local Disks" to start the scan
• Save the log file to your desktop

 

[restricteditaly]

I get this error message over and over when clicking to Update

ActiveScan 2.0 update: Update error

"Sorry, updating is incomplete due to an error. Please try again."

 

[restricteditaly]

What should i do now?

 

[Blind Dragon]

Let's try one more as I want to be sure that the infection is gone. The fact kaspersky sees infections means nothing because it detects old infected restore points which we are going to clear out before you are done, it detects quarantined files also which we will remove before you are done.

Trend Micro Housecall Free Online Scanner

• 
  It`s one of the very few online scanners that will actually disinfect viruses etc.
• First Open Internet Explorer
• Go to Trend Micro's Housecall website which can be found HERE
• Click on the link that says "Scan now. It's Free"
• A new tab will open where you will have to tick a box to agree to the terms of service.
• Click "Launch House Call"
• Follow any additional on screen instructions
• Select any infections then Fix Checked after the scan