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"about blank" Hijackthis log file attached

By jos91844
Oct 28, 2009
  1. My acer aspire 4315-2535 is running very slow. message"waiting for about blank appears and takes time to bring in web page. I ran hijackthis and am attaching the log file. I do not know how to analyse it. Your help is needed.
    I have lived with this for a while and know it may take some time for a volunteer to help
    Thanks
    Jim
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    jos, please check this file:

    Using Windows Explorer (right click on Start> Explore> Windows System 32> right click on
    ActiveToolBand.dll> Properties> check the size of the file and the company:
    Is it 292 kb, company HiTRUST

    or is it 28 kb with no compaqny information?

    This will determine whether the file is legitimate.

    I'm not seeing any evidence of about:blank in HJT, but we ask that you follow the steps in the Virus and Malware Removal thread HERE.

    Before you run the scans, please disable these Real Time Protection programs as they can interfer with the scans:
    Ad-Aware AE Ad-Watch Live!
    • Right click on the Ad-Aware icon in the system tray. [​IMG]
    • Click on Disable Ad-Watch Live!
    • (Once you are clean, you can re-enable Ad-Watch Live! by clicking on Enable Ad-Watch Live!.)

    Spybot Search & Destroy TeaTimer
    • Launch Spybot Search & Destroy [​IMG]
    • In the Menu, Select Mode and choose Advanced Mode
    • Click Yes in the confirmation dialogue box
    • click on Tools to expand the menu. Make sure that Resident is checked and then click Resident in the left pane.
    • In the right pane uncheck Resident "Tea timer" (Protection of over-all system settings) to disable it.
    • Uncheck the TeaTimer box and OK any prompts.
    • If Teatimer gives you a warning that changes were made, click the "Allow Change" box when prompted.
    • Exit Spybot S&D when done.
    • (Once you are clean, you can re-enable Teatimer using the same steps but this time place a check next to "Resident TeaTimer" and check the "TeaTimer" box in System Startup.]

    Then run Malwarebytes and Superantispyware. Attach those logs to your next reply.

    Rescan with HijackThis aand paste in that log in your next reply.
     
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