Okay, heres the deal. My computer crashed so I had to do a system recovery. So I was reloading all the old software and everything worked just fine until I went to install my printer. It said access is denied. So I did some research and realized I hadnt yet installed service pack 2. So I am going to install service pack 2 and it gives me the error "cryptographic services arent running"....I go into services and sure enough they are running ...stop and restart, but it still says they are not running. sooooooooo....I do more research and I do some command line things like registering all the dll files by command line and that works but it still says that the services are not running. I do not have the simple file sharing option in Explorer so that is not the problem. I tried to change my log file name by commmand line but.....of course...access is DENIED!!!! :knock: :knock: I am using the only account and it is an admin account and I am running Windows XP home edition. Never had any problems before the stupid crash...PPPPPPPPPLEASSSSSSSSSSEEEEEE someone help me...I will forever be in debt to you. All I want to do is print....I will take any suggestions Thankx!