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Adobe products cause my computer to instantly shut off

By Axiarus ยท 6 replies
Oct 16, 2012
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  1. Let me start off by saying that I have been building computers for over 10 years, so my computer knowledge is significantly high. This is not a heating issue, I can replicate the problem while watching the temps and they are fine. This happens with both Adobe Photoshop and Adobe Air. Adobe Air is used in League of Legends, a game I play. Every once and a while, while fiddling with the UI in game, my computer will instantly turn off. No freezing, no BSOD, just off. I have swapped PSUs, GPU's, and HDD's. This problem also occurs when I try to drag one picture to another in Photoshop. I do not have this problem anywhere else but with Adobe. Any thoughts?
     
  2. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    How is your memory. Just went threw this with a laptop. Added more memory. Problem went away.
     
  3. Axiarus

    Axiarus TS Addict Topic Starter Posts: 221   +97

    8GB of 1600mhz.
     
  4. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    That should be more then enough memory. I would rather think this would be a software problem then a hardware problem. But could be wrong. Do you have any other programs running in the back ground when this happens? Other then that I am about out of suggestion. I am sure someone here might have a good one.
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +235

    What about a malware problem? Have you tested the memory for errors?
     
  6. Axiarus

    Axiarus TS Addict Topic Starter Posts: 221   +97

    Checked memory for over 12 hours. It is fine. No malware or viruses.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +235

    What program did you use to check for malware?
     

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