I have been having problems with this Advanced Virus Remover problem on my laptop. I have tried doing the 8 steps, then doing the fixit.zip fix because it wouldn't let me run malwarebytes, etc. Here is a synopsis of my problems. 1. I had Avast anti-virus and Spybot Search and Destroy prior to the infection. Avast has been rendered completely useless, but Spybot still asks my permission for registry changes, but will not perform a system malware scan. *I keep denying all changes to my registry I get from Spybot because I am not sure what are malicious 2. Along with shutting down my anti-virus, this thing will not allow me use Window's system restore through the system tools. It only has the current day highlighted, so I assume it deleted all my system restore data points. 2. I have been using another computer and flash drive to copy the malwarebytes program along with the fixit.zip file over to my infected computer. 3. When I went to install the malwarebytes program, it took forever to install. However, I left it running overnight and it finally completed. However, it would not run once installed so I moved on to the zipit.exe fix. I followed the instructions and malwarebytes finally started to run, for about 2 minutes, then the program crashed. When I went to run the runmbam.exe file again that was installed from the fixit.cmd file, the icon had lost it's malware graphic, and I had lost permission to access the file. 4. To top it all off, I said screw it and was going to do a complete reformat because I have an external hard drive that I back up my files to. This F'ing thing did something with my CD rom so that it is not recognized. I put in my Windows XP disk and the rom did not do anything. So I went into my BIOS to change my boot sequence, and I do not have a CD-rom listed. 5. I would really like to figure this out without a complete reformat. I am not a computer genius, but I am also not a novice. I have always been able to get rid of these trojans, but this one has me beating my head against the wall.