All sorts of problems

[husa4342]

Well the latest is my lack of ability to ping ip's getting the system32\ping.com is not a valid win32 app. I can't open task manager, and alot of times when trying to open a program my turbotax starts to try to install. I also just lost ability to open add/delete programs in control panel. I ran hijack, hope someone can help a bit.

Thanks,

Husa

 

[kimsland]

Seems you have 2 Antivirus softwares happening:

C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

I believe it would be best to uninstall Symantec (Norton) fully
Then continue on to:
New Preliminary Removal Instructions

If you run the HJT program yourself, you will see the entries for poker and others similar, you are able to tick these fix them too.

 

[husa4342]

I have 2 because that norton is a damn virus. It just showed up outa no where about a week ago and thats when I lost the ability to open my add/remove programs and under programs there is no uninstall norton option.

 

[Bobbye]

Looks to me like you have a fully functioning Norton program:

You also have malware and files that need to be removed. You would do well to follow the reference given for the full malware cleaning process.

 

[SpiritWind]

Norton Removal Tool

Hi :

Perhaps you should start by attempting to use the "Norton Removal Tool", One
of which is available at
www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html !?

 

[kimsland]

Norton Removal Tool: (from their Home site)

Removal Tool: (2000; Xp; Vista)
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Windows Xp:
http://service1.symantec.com/Suppor...iew=docid&pid=2006032009205413&pkb=sharedtech

Windows Vista:
http://service1.symantec.com/Suppor...iew=docid&pid=2007020923124413&pkb=sharedtech

Macintosh:
http://service1.symantec.com/SUPPOR...288256c6b0078b851?OpenDocument&src=bar_sch_na

 

[husa4342]

tried that norton removal tool several times, it wont go away. any ideas?

 

[husa4342]

think i got it off now, ran a new hJ. cant find post on removing malware.