All sorts of problems

By husa4342
Aug 19, 2008
  1. Well the latest is my lack of ability to ping ip's getting the system32\ is not a valid win32 app. I can't open task manager, and alot of times when trying to open a program my turbotax starts to try to install. I also just lost ability to open add/delete programs in control panel. I ran hijack, hope someone can help a bit.


  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Seems you have 2 Antivirus softwares happening:
    I believe it would be best to uninstall Symantec (Norton) fully
    Then continue on to:
    New Preliminary Removal Instructions

    If you run the HJT program yourself, you will see the entries for poker and others similar, you are able to tick these fix them too.
  3. husa4342

    husa4342 TS Rookie Topic Starter

    I have 2 because that norton is a damn virus. It just showed up outa no where about a week ago and thats when I lost the ability to open my add/remove programs and under programs there is no uninstall norton option.
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Looks to me like you have a fully functioning Norton program:

    You also have malware and files that need to be removed. You would do well to follow the reference given for the full malware cleaning process.
  5. SpiritWind

    SpiritWind TS Rookie Posts: 164

  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  7. husa4342

    husa4342 TS Rookie Topic Starter

    tried that norton removal tool several times, it wont go away. any ideas?
  8. husa4342

    husa4342 TS Rookie Topic Starter

    think i got it off now, ran a new hJ. cant find post on removing malware.
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