Hi everyone,

I have done the cleanup following the stickied instructions but not too sure if I am all clean.

Please let me know.

Thanks

Hello and welcome to Techspot.

Your HJT log is clean.

Please post an AVG Antispyware log as per the instructions in this thread HERE.

Regards Howard :wave: :wave:

This thread is for the use of babaman only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

Hi Howard,

Thanks for everything. You are very helpful. I have attached the avg antispyware report as promised.

Happy new year.

Your AVG log is fine.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of babaman only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

Help?

Hi everyone,

I'm not sure why this computer's internet icon (the one resides in the system tray) is blinking all the time even when there's no activity (idle). There are packets being sent and received simultaneously. I'm not sure what is the reason for this. I suspect I got hacked...

I have attached HJT and AVG antispyware logs.

Thanks for reading.

I have merged your new thread into this one.

Your computer is infected with a variety of nasties.

Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

Microsoft authenticate service (MsaSvc)<Disable either the service neame or the name in brackets.

Close the services window.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

msasvc.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O2 - BHO: Helper Class - {AE1AA4FA-C3A2-4c33-90CD-69DD021A35C8} - C:\WINDOWS\system32\helper.dll

O20 - Winlogon Notify: rpcc - C:\WINDOWS\system32\rpcc.dll

O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\system32\msasvc.exe

Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

These are the filepaths you need to enter into killbox.

C:\WINDOWS\system32\rpcc.dll
C:\WINDOWS\system32\helper.dll

Once your computer has rebooted, rehide your protected OS files.

Post a fresh HJT log.

Regards Howard

This thread is for the use of babaman only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

Hi Howard

Thanks for the instruction. I have followed it step by step and have attached the fresh HJT log as requested.

Also the file 'msasvc.exe' was not found in the c:\windows\system32 directory.

Thanks again

Edit: The internet connection icon still blinks when there's no activity. What should I do?

Your HJT log is now clean.

Have HJT fix this inactive entry.

O20 - Winlogon Notify: rpcc - C:\WINDOWS\system32\rpcc.dll (file missing)

Download and install one of the free firewall programmes from HERE or HERE.

Then, go and read this thread HERE. It`ll show you how you can keep your system more secure.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of babaman only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.