Another BSOD...

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MKubes3516

Posts: 6   +0
Hello,

I have a user in the organization that has received several BSoDs in the past quarter. I DL'd Debugging Tools for Windows to try to analyze the dump files myself and noticed that 'win32k.sys' and 'ntkrnlpa.exe' came up in most of the dump files. I am new to analyzing dump files so I was wondering if I could get some assistance on how to fix the BSoD. Attached are the last five dump files for the past quarter.

Thanks.

MK
 
I replaced the RAM on the machine and it's still randomly shutting down. I guess this time w/o blue screens. The minidumps are the same as those already included. Any further suggestions.
 
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