Just worked on a guys computer. Got lots of stuff cleaned up. He also complained of it just cutting out sometimes. Then his phone rang and I noticed his modem lights disappear. So we turned off the Panasonic answering machine and called again. Never went out. So we once again turned the machine on and called. The internet is disconnected not during the call, but only if the answering machine clicks on. It's a 3 week old newer phone, on a wall jack DSL filter. What gives? Modem is an Actiontec.