I spent 8 hours on my bosses computer with the norton anti-virus he bought. I installed the software and after installation it performed a scan and in middle of scan comp froze. Re-booted and couldn't do anything. re-booted and ran the Norton disk from the command prompt that said- Press any key to boot from disk. It gave me some kind of tool from Norton that scans and removes problems. Did a scan and came up with 24 problems. Was able to remove 20 of them. The remaining four were identical and labeled as a virus. Said it could not be removed.Re-booted and got a zillion Bad Image errors when trying to open almost anything. Also said the task manager was locked by administrater. My boss said the computer never had an administrater it just boots right to the desktop. I have read up on some solutions but I cant access ANYTHING on windows. Was wondering about downloading HJT , but seriously doubt that i can get into windows and install it. He wanted to thow the computer over the deck onto the rocks, but I am hoping I can find a better solution here.