Appdata\roaming\newnext.me\nengine.dll the specified module could not be found

Solved
By MariDLF
Mar 30, 2014
  1. Please help
  2. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    I just started with the steps you have under the thread
    UPDATED 4-Step Viruses/Spyware/Malware Removal Preliminary Instructions
    right now I'm running the scan with the Malwarebytes I will be posting the log as instructed... but I want to know if after I'm done with the scan on MBAM and send that log to you, do I just proceed with step 3... please let me know
  3. Broni

    Broni Malware Annihilator Posts: 46,319   +252

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  4. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org

    Database version: v2014.03.30.05

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 11.0.9600.16521
    Mari :: MYFRIEND [administrator]

    Protection: Enabled

    3/30/2014 1:38:00 PM
    mbam-log-2014-03-30 (13-38-00).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 227276
    Time elapsed: 6 minute(s), 25 second(s)

    Memory Processes Detected: 1
    C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> 3468 -> Delete on reboot.

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 8
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{D0C21091-FF8E-432C-9006-0540E81BA9D7} (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{D0C21091-FF8E-432C-9006-0540E81BA9D7} (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    HKCU\Software\AppDataLow\Software\Crossrider (PUP.Optional.CrossRider.A) -> Quarantined and deleted successfully.
    HKCU\Software\AppDataLow\Software\TidyNetwork (PUP.Optional.TidyNetwork.A) -> Quarantined and deleted successfully.
    HKCU\Software\Conduit\FF (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    HKCU\Software\Conduit\ValueApps (PUP.Optional.ValueApps.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\BROWSERSAFEGUARD (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.

    Registry Values Detected: 2
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|BrowserSafeguard (PUP.Optional.BrowserSafeGuard.A) -> Data: "C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe" -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Browsersafeguard|sourceid (PUP.Optional.BrowserSafeGuard.A) -> Data: google_downloadcomp.com|google_browsersafeguard-display-US-300x250-downloadcomp-42624072786 -> Quarantined and deleted successfully.

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 4
    C:\Program Files (x86)\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> Delete on reboot.
    C:\Program Files (x86)\Browsersafeguard\Resources (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard (PUP.Optional.BrowserSafeGuard) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\VisualBeeExe (PUP.Optional.Visualbee) -> Quarantined and deleted successfully.

    Files Detected: 31
    C:\Users\Mari\AppData\Local\Temp\GetCC.dll (MSIL.Solimba) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\nsh575.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\nsk4C12.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\nsm93D.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\nsmB0DD.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\nssAD06.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\vbmz5.exe (MSIL.Solimba) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\verifier.exe (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
    C:\Users\Mari\AppData\Local\Temp\nsr3BFA\SpSetup.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\Downloads\Setup.exe (PUP.Optional.OptimumInstaller.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\Local Settings\Temporary Internet Files\Content.IE5\3YE4KY4U\SetupGreatArcadeHits[1].exe (PUP.Optional.GreatArcadeHits.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\Local Settings\Temporary Internet Files\Content.IE5\3YE4KY4U\SPSetup[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\Local Settings\Temporary Internet Files\Content.IE5\3YE4KY4U\spstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\Local Settings\Temporary Internet Files\Content.IE5\935E0S9F\sp-downloader[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Mari\Local Settings\Temporary Internet Files\Content.IE5\LWJULCDZ\vbmz5[1].exe (MSIL.Solimba) -> Quarantined and deleted successfully.
    C:\Users\Mari\Local Settings\Temporary Internet Files\Content.IE5\WOK1RNNF\embededstub_20140224[1].exe (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
    C:\Users\Mari\Local Settings\Temporary Internet Files\Content.IE5\WOK1RNNF\SPIdentifierImpl[1].exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\ewebstorewrapper.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> Delete on reboot.
    C:\Program Files (x86)\Browsersafeguard\config.dat (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\makecert.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\TrustedRoot.cer (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\uninstall.BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\Resources\certutil.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\Resources\libnspr4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\Resources\libplc4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\Resources\libplds4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\Resources\nss3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\Resources\smime3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\Resources\softokn3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard\BrowserSafeguard.lnk (PUP.Optional.BrowserSafeGuard) -> Quarantined and deleted successfully.

    (end)
  5. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 11.0.9600.16521 BrowserJavaVersion: 1.6.0_33
    Run by Mari at 14:06:35 on 2014-03-30
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.1973 [GMT -5:00]
    .
    AV: AVG AntiVirus 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
    AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: AVG AntiVirus 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
    SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    c:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Program Files\IDT\WDM\STacSV64.exe
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
    C:\Windows\system32\WLANExt.exe
    C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\IDT\WDM\AESTSr64.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
    C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.exe
    C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k imgsvc
    c:\Program Files\Microsoft Security Client\NisSrv.exe
    C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\vVX3000.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe
    C:\Users\Mari\AppData\Local\Apps\2.0\R6VMKBTY.MNG\B7EY1OMM.MDK\dell..tion_0f612f649c4a10af_0005.0006_f9e15713f5aac8ac\DellSystemDetect.exe
    C:\WINDOWS\System32\StikyNot.exe
    C:\Program Files\Dell\DellDock\DellDock.exe
    C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe
    C:\Program Files (x86)\MiniBin\MiniBin.exe
    C:\Program Files (x86)\AVG\AVG2014\avgui.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
    C:\Program Files (x86)\Microsoft\BingDesktop\BDExtHost.exe
    C:\Program Files (x86)\Microsoft\BingDesktop\BDAppHost.exe
    C:\Program Files (x86)\Microsoft\BingDesktop\BDRuntimeHost.exe
    C:\Program Files (x86)\Microsoft\BingDesktop\BDSurrogateHost.exe
    C:\Program Files\CleanMyPC\CleanMyPCService.exe
    C:\Program Files\CleanMyPC\SecureEraseDropAgent.exe
    C:\Program Files\CleanMyPC\CleanMyPCSystemInterop.exe
    C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_77.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_77.exe
    C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.exe
    C:\Windows\system32\RunDll32.exe
    C:\Windows\System32\cscript.exe
  6. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com
    uProxyServer = hxxp=127.0.0.1:49177;https=127.0.0.1:49177
    uProxyOverride = <-loopback>
    uURLSearchHooks: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll
    mURLSearchHooks: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll
    mWinlogon: Userinit = userinit.exe,
    BHO: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll
    BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
    BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>
    BHO: Perk Prize Panel: {47F3EB15-C230-4A0B-BE4B-D527FF483B48} - C:\Program Files (x86)\Perk Prize Panel\pp.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - <orphaned>
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: InternetHelper3.1 Toolbar: {07CBF788-1359-421B-A4E3-5A8D041B90A3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll
    TB: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInte.dll
    TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [AppleIEDAV] C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe
    uRun: [DellSystemDetect] C:\Users\Mari\AppData\Local\Apps\2.0\R6VMKBTY.MNG\B7EY1OMM.MDK\dell..tion_0f612f649c4a10af_0005.0006_f9e15713f5aac8ac\DellSystemDetect.exe
    uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey
    mRun: [MiniBin] C:\Program Files (x86)\MiniBin\MiniBin.exe
    mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
    StartupFolder: C:\Users\Mari\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    Trusted Zone: dell.com
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
    TCP: NameServer = 8.8.8.8,8.8.4.4
    TCP: NameServer = 192.168.0.1
    TCP: Interfaces\{6B7C1B17-DDA3-4B37-88BD-A90808595813} : NameServer = 8.8.8.8,8.8.4.4
    TCP: Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963} : NameServer = 8.8.8.8,8.8.4.4
    TCP: Interfaces\{B020F21C-4548-408F-A2B7-540A4B4029EA} : NameServer = 8.8.8.8,8.8.4.4
    TCP: Interfaces\{B020F21C-4548-408F-A2B7-540A4B4029EA} : DHCPNameServer = 192.168.0.1
    TCP: Interfaces\{B020F21C-4548-408F-A2B7-540A4B4029EA}\2456C6B696E6E233641424 : DHCPNameServer = 192.168.2.1
    TCP: Interfaces\{B020F21C-4548-408F-A2B7-540A4B4029EA}\33535373 : DHCPNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{B020F21C-4548-408F-A2B7-540A4B4029EA}\3416E647570275962756C6563737 : DHCPNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{B020F21C-4548-408F-A2B7-540A4B4029EA}\3416E64757F575946494 : DHCPNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{B020F21C-4548-408F-A2B7-540A4B4029EA}\A65637265746 : DHCPNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{CABD19E8-F0A3-4BD5-AE8B-932407425FD7} : NameServer = 8.8.8.8,8.8.4.4
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
    SSODL: WebCheck - <orphaned>
    x64-BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll
    x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} -
    x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
    x64-Run: [VX3000] C:\Windows\vVX3000.exe
    x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
    x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    x64-DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
    x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
  7. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Mari\AppData\Roaming\Mozilla\Firefox\Profiles\g4uz0cpp.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3306061&CUI=UN35284939971641232&UM=2&SearchSource=3&q={searchTerms}
    FF - prefs.js: browser.startup.homepage - hxxps://www.facebook.com/
    FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3306061&SearchSource=2&CUI=UN35284939971641232&UM=2&q=
    FF - prefs.js: network.proxy.type - 4
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
    FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\Mari\AppData\Roaming\Mozilla\Firefox\Profiles\g4uz0cpp.default\extensions\{07cbf788-1359-421b-a4e3-5a8d041b90a3}\plugins\np-mswmp.dll
    FF - plugin: C:\Users\Mari\AppData\Roaming\Mozilla\Firefox\Profiles\g4uz0cpp.default\extensions\{07cbf788-1359-421b-a4e3-5a8d041b90a3}\plugins\npConduitFirefoxPlugin.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll
    FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
    FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: extensions.autoDisableScopes - 0
    FF - user.js: extensions.enabledAddons - pp@perk.com:1.0
    FF - user.js: extensions.shownSelectionUI - true
    FF - user.js: extensions.enabledScopes - 15
    user_pref(extensions.newAddons,false);
    .
  8. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-11-25 196376]
    R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]
    R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-1-25 268512]
    R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-12-2 55280]
    R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]
    R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2014-3-29 89600]
    R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
    R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.EXE [2014-3-11 193696]
    R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2014-2-20 173280]
    R2 CleanMyPCService;CleanMyPC Watcher;C:\Program Files\CleanMyPC\CleanMyPCService.exe [2011-8-4 87832]
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
    R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2010-1-11 155648]
    R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-3-30 418376]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-3-30 701512]
    R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-9-27 133928]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-12-2 2320920]
    R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE [2014-3-11 247968]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-12-2 172704]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-12-2 56344]
    R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-12-2 158976]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-12-2 289280]
    R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-30 25928]
    R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-3-11 347872]
    S2 OutfoxTvService;OutfoxTvService;C:\Program Files\OutfoxTV\OutfoxTvService.exe --> C:\Program Files\OutfoxTV\OutfoxTvService.exe [?]
    S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-12-2 35104]
    S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-13 111616]
    S3 PCDSRVC{D3412D80-CF3B4A27-06020200}_0;PCDSRVC{D3412D80-CF3B4A27-06020200}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\My Dell\pcdsrvc_x64.pkms [2013-5-3 25584]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-2-2 19456]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-12-2 232480]
    S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-3-29 56832]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-4 1255736]
    S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
    .
  9. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    =============== Created Last 30 ================
    .
    2014-03-30 18:36:20 -------- d-----w- C:\Users\Mari\AppData\Roaming\Malwarebytes
    2014-03-30 18:34:33 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2014-03-30 18:34:33 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2014-03-30 18:09:43 -------- d-----w- C:\ProgramData\VisualBee
    2014-03-30 18:09:40 -------- d-----w- C:\Users\Mari\AppData\Local\emaze
    2014-03-30 11:35:06 10521840 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B30FFF0B-D7A6-4641-BFEF-C0C0ED1E189E}\mpengine.dll
    2014-03-30 11:13:43 -------- d-----w- C:\ProgramData\Uniblue
    2014-03-30 10:46:13 -------- d-----w- C:\Windows\pss
    2014-03-30 10:27:10 -------- d-----w- C:\Users\Mari\AppData\Roaming\Synei
    2014-03-30 10:26:41 -------- d-----w- C:\Program Files (x86)\Synei
    2014-03-30 10:21:39 -------- d-----w- C:\Program Files (x86)\MiniBin
    2014-03-30 08:37:55 10521840 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    2014-03-30 04:19:46 -------- d-----w- C:\ProgramData\Malwarebytes
    2014-03-30 03:54:19 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{4756DFA0-A57D-4369-A21F-1AF0EEC1AE83}\gapaengine.dll
    2014-03-30 03:52:12 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
    2014-03-30 03:52:07 -------- d-----w- C:\Program Files\Microsoft Security Client
    2014-03-30 02:52:43 -------- dc-h--w- C:\ProgramData\{CBCE2F73-24E4-481F-84B2-1A5EB720D187}
    2014-03-30 00:14:29 6574592 ----a-w- C:\Windows\System32\mstscax.dll
    2014-03-30 00:14:29 5694464 ----a-w- C:\Windows\SysWow64\mstscax.dll
    2014-03-30 00:10:55 10521840 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A90657AD-657D-4CFB-8C09-720C6D4EC4FD}\mpengine.dll
    2014-03-29 23:27:17 -------- d-----w- C:\Users\Mari\AppData\Roaming\SparkTrust
    2014-03-29 23:27:04 -------- d-----w- C:\ProgramData\SparkTrust
    2014-03-29 23:00:42 792576 ----a-w- C:\Windows\SysWow64\TSWorkspace.dll
    2014-03-29 23:00:42 1030144 ----a-w- C:\Windows\System32\TSWorkspace.dll
    2014-03-29 22:52:12 645632 ------w- C:\Windows\System32\stapi64.dll
    2014-03-29 22:52:12 515584 ----a-w- C:\Windows\System32\drivers\stwrt64.sys
    2014-03-29 22:52:12 431616 ----a-w- C:\Windows\System32\stcplx64.dll
    2014-03-29 22:52:12 209920 ----a-w- C:\Windows\System32\st646289.dll
    2014-03-29 22:52:12 1465344 ----a-w- C:\Windows\System32\stapo64.dll
    2014-03-29 22:52:07 -------- d-----w- C:\Program Files\IDT
    2014-03-29 22:49:26 -------- d-----w- C:\Users\Mari\AppData\Local\Deployment
    2014-03-29 22:49:26 -------- d-----w- C:\Users\Mari\AppData\Local\Apps
    2014-03-26 13:47:09 33616 ----a-w- C:\Windows\System32\drivers\iqvw64e.sys
    2014-03-13 08:43:45 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
    2014-03-13 08:24:57 228864 ----a-w- C:\Windows\System32\wwansvc.dll
    2014-03-13 08:24:52 484864 ----a-w- C:\Windows\System32\wer.dll
    2014-03-13 08:24:52 381440 ----a-w- C:\Windows\SysWow64\wer.dll
    2014-03-13 08:24:44 3156480 ----a-w- C:\Windows\System32\win32k.sys
    2014-03-13 08:19:34 624128 ----a-w- C:\Windows\System32\qedit.dll
    2014-03-13 08:19:34 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
    2014-03-13 08:19:32 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
    2014-03-13 08:19:32 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
    2014-03-11 21:47:13 5777288 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
    2014-03-08 09:27:10 -------- d-----w- C:\history
    2014-03-08 09:25:15 94344 ----a-w- C:\ProgramData\Microsoft\BingDesktop\Updater\BingDesktopRestarter.exe
    .
  10. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    ==================== Find3M ====================
    .
    2014-03-11 21:47:21 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2014-03-11 21:47:21 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2014-03-11 14:52:30 133928 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
    2014-03-01 05:17:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
    2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll
    2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
    2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
    2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
    2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
    2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
    2014-03-01 04:11:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll
    2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
    2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
    2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
    2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
    2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll
    2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
    2014-01-25 06:19:42 268512 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
    2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
    2014-01-16 00:42:40 608032 ----a-w- C:\SecurityScanner.dll
    .
    ============= FINISH: 14:06:47.86 ===============
  11. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 8/4/2011 5:57:02 AM
    System Uptime: 3/30/2014 1:48:58 PM (1 hours ago)
    .
    Motherboard: Dell Inc. | | 0WXY9J
    Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz | CPU 1 | 2394/533mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 457 GiB total, 302.093 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP206: 3/30/2014 6:13:31 AM - Uniblue DriverScanner installation
    RP207: 3/30/2014 6:34:11 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    µTorrent
    64 Bit HP CIO Components Installer
    Adobe Reader XI (11.0.06)
    Advanced Audio FX Engine
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG 2014
    Bing Bar
    Bing Desktop
    Bonjour
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    CleanMyPC version 1.5.8
    Compatibility Pack for the 2007 Office system
    Dell Dock
    Dell Edoc Viewer
    Dell System Detect
    Dell Webcam Central
    DJ_SF_06_D1600_SW_Min
    DW WLAN Card Utility
    GoToAssist 8.0.0.514
    HP Deskjet D1600 Printer Driver 14.0 Rel. 6
    iCloud
    IDT Audio
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Components
    InternetHelper3.1 Toolbar
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 21 (64-bit)
    Java(TM) 6 Update 33
    Junk Mail filter update
    Live! Cam Avatar Creator
    Malwarebytes Anti-Malware version 1.75.0.1300
    Microsoft .NET Framework 4.5.1
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
    Microsoft Works
    Mozilla Firefox 28.0 (x86 en-US)
    Mozilla Maintenance Service
    MP3 Rocket
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero 7 Ultra Edition
    neroxml
    OpenAL
    PowerDVD DX
    Quickset64
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealUpgrade 1.1
    Roxio Burn
    Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
    Synaptics Pointing Device Driver
    Synei System Utilities
    Toolbox
    Visual Studio 2008 x64 Redistributables
    Visual Studio 2010 x64 Redistributables
    Visual Studio 2012 x64 Redistributables
    Visual Studio 2012 x86 Redistributables
    WIDCOMM Bluetooth Software
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Xvid Video Codec
    .
    ==== Event Viewer Messages From Past Week ========
    .
    3/30/2014 1:49:38 PM, Error: Service Control Manager [7000] - The OutfoxTvService service failed to start due to the following error: The system cannot find the file specified.
    3/23/2014 1:11:25 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.
    3/23/2014 1:11:25 PM, Error: Service Control Manager [7000] - The Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    3/23/2014 1:10:55 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
    3/23/2014 1:10:18 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the vToolbarUpdater18.0.5 service to connect.
    3/23/2014 1:10:18 PM, Error: Service Control Manager [7000] - The vToolbarUpdater18.0.5 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    .
    ==== End Of File ===========================
     
  12. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    All done... I will be waiting for your reply and in advance THANK U SOOOO MUCH!
  13. Broni

    Broni Malware Annihilator Posts: 46,319   +252

    [​IMG] You're running two AV programs, MSE and AVG.
    You must uninstall one of them.
    If AVG use AVG Remover: http://www.avg.com/us-en/utilities

    [​IMG] Download RogueKiller from one of the following links and save it to your Desktop:
    • Close all the running programs
    • Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
  14. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    RogueKiller V8.8.15 [Mar 27 2014] by Adlice Software
    mail : http://www.adlice.com/contact/
    Feedback : http://forum.adlice.com
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://www.adlice.com

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Mari [Admin rights]
    Mode : Remove -- Date : 03/31/2014 04:48:19
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 6 ¤¤¤
    [HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    [HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
    [HJ DESK][PUM] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    [HJ DESK][PUM] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
    [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Scheduled tasks : 0 ¤¤¤

    ¤¤¤ Startup Entries : 0 ¤¤¤

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ Browser Addons : 0 ¤¤¤

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

    ¤¤¤ External Hives: ¤¤¤

    ¤¤¤ Infection : ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts




    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD5000BEVT-75A0RT0 +++++
    --- User ---
    [MBR] c1d72c28b4524337f7237fe2803bf989
    [BSP] 43e2be632fa467e7e97cb39987fa84d2 : Windows 7/8 MBR Code
    Partition table:
    0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 78 MB
    1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 161792 | Size: 8818 MB
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 18221056 | Size: 468042 MB
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[0]_D_03312014_044819.txt >>
    RKreport[0]_S_03312014_044808.txt
  15. Broni

    Broni Malware Annihilator Posts: 46,319   +252

    Go on...
  16. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    Sorry... running the MBAR scan right now I will post those logs shortly
  17. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    The results after just one scan were 'Congratulations no cleanup necessary' so do I run another scan?
  18. Broni

    Broni Malware Annihilator Posts: 46,319   +252

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
  19. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    So in my case I disable Microsoft Security Essentials only right? and how do I disable this program?
  20. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    Oh wait I also have to disable the malwarebytes anti-malware right... how do I do this?
  21. Broni

    Broni Malware Annihilator Posts: 46,319   +252

    Yes.
    It's in my instructions:

    Click on this link to see a list of programs that should be disabled.
  22. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    Ok so I only disabled Microsoft Security Essentials since the Malwarebytes was not listed
  23. Broni

    Broni Malware Annihilator Posts: 46,319   +252

  24. MariDLF

    MariDLF Newcomer, in training Topic Starter Posts: 39

    Sorry I just want to double check to make sure I get it done properly....
  25. Broni

    Broni Malware Annihilator Posts: 46,319   +252

    Not a problem :)


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