Dell Latitude D610 Service Tag B5ZQ691 Express Service Code 24306944293 cn-ou8082-48643-5BT-2394 Rev A05 I purchased this laptop from ebay. When it arrived and I went to turn it on for the first time, the screen came on saying that there was a password on the primary HDD (Hard Disk #WJ20A124175-595B). Then, after pressing F1 or F2, I managed to open up the bios screen. Only to find out this too needed an Administrative Password in order to change any of the settings! After exhausting my computer know-how trying to figure it out, I was persuaded by a friend to let them try and get it. When I picked it up a few days later, it was in the exact same state, but somehow the Asset Tag had been changed to "SATAN 666". Now my "so-called" friend said they had no luck on getting past any of the passwords. But if that was true, then how did the Asset Tag get changed?!? (I guess they just assumed that because I am a 28 year old blond female, that stands 5' 9" tall, and weighs 120 lbs, that I would be stupid enough to believe them!) My first question is it possible to change the Asset Tag while the computer is locked with an Administrative Password. And my second question is can anyone out there figure out a Master Password for my HD & Bios using my service code tag? Thank you for your time.