ATAPI Event ID 11-BSOD related?

[Tecdude]

Hi everyone this is my first post here.
I am having this issue since I upgraded to win 7. Probably this is the cause of my random BSOD´s. I have opened the device manager but can´t find "IdePort2". I have 4 ATA Channel from 0 to 1, don´t know how to find Device/Ide/IdePort2.
I appreciate any help.
Thanks

 

[Tmagic650]

What version of Windows did you upgrade from? The "Device/Ide/IdePort2" is part of the motherboard's chipset drivers

 

[Tecdude]

Hi!Thanks for the reply.
I had Windows XP Sp3 32 bits - My mobo is a Asrock G31M-GS R2.0 I upgraded to Win 7 64 bits build 7601.

 

[Tmagic650]

Okay, go here and download and install the INF driver for Windows 7 64-bits:
http://www.asrock.com/MB/download.asp?Model=G31M-GS R2.0&o=Win764

 

[Tecdude]

ok!My sistem haves 9.1.1.1025 and that one is xx.1020 should I install it?
Forgot to say that my language isn´t English.

 

[Tmagic650]

Yes, go ahead and re-install the INF driver that is on that website. A Windows Update might have caused the problem...You can change the language of that page if it is easier

 

[Tecdude]

I understand English better than I write .lol OK installed it now gotta wait and see, but I´m having this stupid BSOD's since XP, the most common are:0x0F4,0x050, and they relate to different .sys files. Impossible to predict unless the system hangs. Let´s see what happens if I have another I´ll post here.

 

[Tecdude]

In the event manager I´m still having event ID 11- 243 times, but no BSOD yet.

 

[Tmagic650]

I understand English better than I write .lol OK installed it now gotta wait and see, but I´m having this stupid BSOD's since XP, the most common are:0x0F4,0x050, and they relate to different .sys files. Impossible to predict unless the system hangs. Let´s see what happens if I have another I´ll post here.

So you upgraded from XP to Windows 7? How old is the computer hardware? What country are you living in now?

 

[Tecdude]

So you upgraded from XP to Windows 7? How old is the computer hardware? What country are you living in now?

I still leave in the same country, Portugal (yeah, the infamous country thats in the debt boat).
My computer is very old. I can´t buy a new one so I used spare parts of old pc's I haved repaired and bought some new ones (Mobo, PSU and RAM), that's why I think it can be a dieing HDD, or CPU.
I had 4 BSOD's since yesterday 3 0x0F4 and 1 0x0A7. Checked memory no error's, I think it can be my HDD where I have 2 partitions and installed the windows 7.
Know any site where I can learn to read the dump files?

 

[Tmagic650]

Yes so you speak Portuguese? You need experience to interpret minidumps. It is not enough just to read them. Your computer is not powerful enough to run Windows 7 I'm afraid... Bluescreenview is what I use

 

[Tecdude]

correct!I understand that part to find the driver error, but the hexadecimal part, that´s the problem to figure it out. My main problem is the CPU. I wish to buy a quad core since my socket is a 775.
I have made a few adjustments to the Bios until now no BSOD. I find a lot of people with the ID 11 issue here: http://answers.microsoft.com/en-us/...r/7fdd47da-7c86-4f7b-bdf7-096bb4f059f4?page=3

 

[Tmagic650]

So with all that information, what did you decide to do? Did you do a full format when you upgraded the operating system?

 

[Tecdude]

For the ID 11 I´m going to try to put the IDE HDD from master to slave, but I changed the HDD to master because of the BSOD. I add 2 BSOD's today 0x07A. I formated the disc and created 2 partitions on it, but as I mentioned before, I have this issue since XP. I made a check disk error´s and repaired the bad sector's, I used data lifeguard diagnostic tools, no error´s, I don´t know if a dieing HDD can create this type of issues.

 

[Tecdude]

Ok, in every BSOD the file ntoskrnl.exe is present is this normal?

 

[Tmagic650]

Ntoskrnl.exe is a normal indication of general Windows instability and that hard drive needs to be replaced . Yes a dying hard drive can cause your BSOD's