TechSpot

Athlon 64 X2 and Shuttle SN25P Hangs

By nexus7
Jul 21, 2005
  1. Statement of Shuttle support: http://global.shuttle.com/ADVNews/NewsDetail.asp?CTID=A69AC49F-B90C-445E-A412-560BA5F2A03D

    BIOS revision history noting dual-core was added in rev.K: http://www.shuttle.com/share/fae/hq/download/bios_rdm/readmefn25.htm

    If you have a Shuttle SN25P equipped with an AMD Athlon 64 X2 processor running Windows XP and are experiencing hangs, especially during periods of high-speed USB2 activity, AND running in USB 1.1-only or single-core (/onecpu in boot.ini) modes clears up the problem, please contact Shuttle if you haven't done so already and get a case number assigned to your problem. The front line techs are sympathetic, but to back them up, we end-users need to raise the visibility of this particular problem to Shuttle management.

    CALL SHUTTLE
    US: +1-626-820-9000
    Global: +886-2-8792-6168

    WRITE TO SHUTTLE
    http://sys.us.shuttle.com/Scgsupport/EmailTechSupport.aspx

    Office of the President
    Shuttle Computer Group Inc.
    17068 Evergreen Place
    City of Industry, CA 91745

    http://global.shuttle.com/Support/Support_Technical.asp

    Please join several of us that are experiencing this problem here if you're interested: http://forums.sudhian.com/messagevi...d=80305&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear
     
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