ATI Radeon 9550 crashes a lot

By f0reals
Jan 10, 2009
Topic Status:
Not open for further replies.
  1. I just installed an ATI Radeon 9550 Video card and its been crashing so much with my games. I get 30 seconds into each game and the screen goes black and the monitor goes to sleep, then i have to restart my computer. can you please help :[ Ill put some info from my dxdiag
    ------------------
    System Information
    ------------------
    Time of this report: 1/10/2009, 14:22:22
    Machine name: MONTIEL
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233)
    Language: English (Regional Setting: English)
    System Manufacturer: HP Pavilion 061
    System Model: PJ509AA-ABA A720N
    BIOS: Rev. 3.10
    Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
    Memory: 1024MB RAM
    Page File: 496MB used, 1029MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon 9550 / X1050 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor AGP (0x4153)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_04021002&REV_00
    Display Memory: 256.0 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.6891 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 12/1/2008 15:51:31, 318464 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 12/1/2008 17:13:40, 3452928 bytes
    Device Identifier: {D7B71EE2-0213-11CF-5969-0824A1C2CB35}
    Vendor ID: 0x1002
    Device ID: 0x4153
    SubSys ID: 0x04021002
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,746   +156

    Go ahead and update XP to Service Pace 3 and where did you get the video drivers from? If off a supplied CD go to AMD/ATI's support website and download the latest XP Catalyst and video driver from there
  3. Tha General

    Tha General TechSpot Paladin Posts: 1,225

    2 questions, what drivers are you using, and how long have you had your monitor?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,746   +156

    Ignore the fools who say forget about installing Service Pack 3 on any XP machine. If you encounter any problems after installing Service Pack 3, it could mean that your computer needs serious servicing because of hardware problems or malware infections
  5. wolfx7d

    wolfx7d Newcomer, in training

    Late post.

    You need to up the AGP voltage to 1.9v in the BIOS or it will freeze and crash. I had to do it too, it's a horrible generic graphics card. My advice, next time don't skimp on a video card. I'm sure not going to.
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.