Solved Audio Ads Viral

[Windwalker]

C:\Qoobox\Quarantine\C\Users\Lowell\AppData\Roaming\vvmwdp.dll.vir Win32/Viknok.M trojan deleted - quarantined
C:\TDSSKiller_Quarantine\14.06.2014_01.48.46\rtkt0000\svc0000\tsk0000.dta Win64/Patched.I trojan cleaned - quarantined
C:\TDSSKiller_Quarantine\14.06.2014_01.48.46\rtkt0001\svc0000\tsk0000.dta Win64/Patched.I trojan cleaned - quarantined

 

[Windwalker]

Eset only found quarantined stuff.

 

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current (Service Pack 1!!!)

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[Windwalker]

The issues still remain. Windows update still does not work, Audio still not working.

 

[Broni]

As for audio go to your computer manufacturer site, download and reinstall chipset driver.

Give me more details about Windows updates.
What happens?

 

[Windwalker]

Either manual, automatic or via Windows Update. I still can not install SP1 or any IE updates, or any windows update for that matter. Audio isnt a driver issue, the Windows Audio Service will not start

 

[Windwalker]

Depending on which update, I get about 8 different codes about the failure. No details however. And the codes are so generic that I can not figure out their root cause.

I downloaded IE and tried to install, No luck. Same with SP1. .net updates work, office and MSE all will install via update, but nothing else windows or IE related.

 

[Broni]

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.

Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

Go to Step 5 and under "System Restore" click on Create button:

Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

 

[Windwalker]

OK, Windows Repair tool fixed the audio services and I was able to get some updates installed. IE and SP1 will still not install. Windows update or via manual same result.

SP1 error is: ERROR_SXS_ASSEMBLY_MISSING (80073701)

 

[Windwalker]

IE ERROR CODE IS 800F081E

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

Good luck