audio driver problem

By Methodz
Sep 29, 2005
Topic Status:
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  1. heres the problem, i just recently formatted my intel desktop computer with a windows xp home edition CD from another computer and now there is no sound. i downloaded the driver needed (SIS 7012) but when i try to setup it says UpdateDriverForPlugAndPlayDevices -536870397 then it says "failed to install audio driver for xp, setup will exit". please help!
  2. DonNagual

    DonNagual TechSpot Ambassador Posts: 3,565

    Is your sound integrated into your motherboard?

    If yes, then tell us what your motherboard is.

    If no, then tell us what your card is.
  3. Methodz

    Methodz Newcomer, in training Topic Starter

    thanks for the quick reply, how do i find out whether the sound is integrated into the motherboard?
  4. DonNagual

    DonNagual TechSpot Ambassador Posts: 3,565

  5. Methodz

    Methodz Newcomer, in training Topic Starter

    this is a quick report of the motherboard from everest home edition

    Motherboard Properties:
    Motherboard ID 62-0522-009999-00101111-040201-SiS645$1AAWV001_A6547SMS V3.0 052202
    Motherboard Name MSI 645E Max (MS-6547E v2.0)

    Front Side Bus Properties:
    Bus Type Intel NetBurst
    Bus Width 64-bit
    Real Clock 101 MHz (QDR)
    Effective Clock 403 MHz
    Bandwidth 3223 MB/s

    Chipset Bus Properties:
    Bus Type SiS MuTIOL
    Bus Width 16-bit

    Motherboard Physical Info:
    CPU Sockets/Slots 1
    Expansion Slots 6 PCI, 1 AGP, 1 CNR
    RAM Slots 3 DIMM
    Integrated Devices Audio
    Form Factor ATX
    Motherboard Size 220 mm x 300 mm
    Motherboard Chipset SiS645DX
    Extra Features Fuzzy Logic 3

    Motherboard Manufacturer:
    Company Name Micro-Star International
    Product Information http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_list.php
    BIOS Download http://www.msi.com.tw/program/support/bios/bos/spt_bos_list.php
  6. DonNagual

    DonNagual TechSpot Ambassador Posts: 3,565

    Well, you sound driver is one of THESE , but I am having a hard time telling which one. To be honest, neither of them look like a match for you (the 3rd one is definately not for you). But these are all that MSI is offering.

    Unless someone else comes along with more knowledge than I have, we need to know more about what everest is saying about your sound.

    Why don't you try THIS and see if you can update your drivers automatically.
  7. Methodz

    Methodz Newcomer, in training Topic Starter

    this is what everest is saying about my sound

    Device Identifier Device Description
    midi-in.0 0001 0067 MPU-401
    midi-out.0 0001 0066 MPU-401


    PCI / PnP Audio

    --------------------------------------------------------------------------------


    Device Description Type
    SiS 7012 Audio Device PCI


    Debug - PCI

    --------------------------------------------------------------------------------


    B00 D00 F00: SiS 645DX Chipset - Host-PCI Bridge



    B00 D01 F00: SiS 86C201 AGP Controller



    B00 D02 F00: SiS 85C503/5513/5595/961/962/963 PCI-ISA Bridge



    B00 D02 F01: SiS SMBus Controller



    B00 D02 F02: SiS 7001 PCI-USB Open Host Controller



    B00 D02 F03: SiS 7001 PCI-USB Open Host Controller



    B00 D02 F05: SiS IDE Controller



    B00 D02 F07: SiS 7012 Audio Device



    B00 D06 F00: Realtek RTL8139 PCI Fast Ethernet Adapter [A/B/C]



    B01 D00 F00: nVIDIA RIVA TNT2 M64 Video Adapter
  8. DonNagual

    DonNagual TechSpot Ambassador Posts: 3,565

    Did you try that link I gave you above to have MSI auto detect and update your drivers?
  9. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    I think this is what you are looking for. Go HERE and click on Audio driver, then sis 7012, and then on your os, then go. Then click download.

    Regards Howard :wave: :wave:
  10. Methodz

    Methodz Newcomer, in training Topic Starter

    forgive my ignorance but when i download and setup a driver is it supposed to work automatically? i setup all of the drivers in the link above and the ones from the liveupdate then tried to update driver through device manager but still no result.
  11. DonNagual

    DonNagual TechSpot Ambassador Posts: 3,565

    Hmm. According to his first post, he has already tried that driver. I guess the problem is not a driver issue? Or perhaps he isn't installing them correctly....
     
  12. Methodz

    Methodz Newcomer, in training Topic Starter

    i tried the liveupdate again and it worked this time! thanks alot DonNagual for the advice u really saved my ***!
  13. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Sorry I posted at the same time lol.

    Glad you got it sorted.

    Regards Howard :)
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