By SP73
Sep 11, 2006
  1. Hi Guys

    Seems I've caught a dose of this blasted thing. Don't let your sister's kids near your computer!

    Anyway, I've been through the processes in the stickies and I'm hoping I've got rid of the offending articles, or replaced them with empty files of the same names. My thinking is that maybe the nasties won't be recreated if there's already something there. Could be wrong though...

    I've attached the output from EWIDO and HJT. I'd be grateful if somone could have a look at them for me.


    Attached Files:

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.>

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.>

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.>

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Windows Log

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).


    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) -

    O16 - DPF: {70EE0AA4-5A3A-4052-8FFA-2EEDA43F7942} (Innotive Cibrowser Control 1.1) -

    O16 - DPF: {B1773A76-5F0E-46C6-B611-FB4E8704D9E9} (PlayBackX Control) -

    O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) -

    O17 - HKLM\System\CCS\Services\Tcpip\..\{BD696FAF-42B5-46DD-9CEB-CEDD62FD0E67}: NameServer =,,,<Only fix this, if it doesn`t belong to your ISP.

    O23 - Service: Windows Log - Unknown owner - C:\WINDOWS\system32\nvsvcd.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).


    Reboot into normal mode, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :wave: :wave:

    This thread is for the use of SP73 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. SP73

    SP73 TS Rookie Topic Starter

    Hi Howard, many thanks for the quick response!

    OK, I've been through your instructions. Things seem OK, but I haven't removed the dummy Autorun.inf/Setup.exe files I put in.

    The only apparent problem at this stage is that every time I reboot, Norton AV starts up with Autoprotect disabled. I reset it in the config, but it's disabled again at next reboot.

    I've attached HJT logfiles from immediately after boot up (hijackthislog2) and also after enabling NAV Autoprotect.

    Suggestions most welcome!
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean.

    The best advice I can give as regards your Norton problem, is get rid of it. It`s buggy as hell and consumes large ammounts of system resources.

    You system will run a lot better without it.

    There are plenty of alternatives out there, paid and free.

    The free AVG antivirus programme and either the free Zonealarm or Kerio firewall programmes are very good. You can get them HERE, HERE and HERE.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of SP73 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  5. SP73

    SP73 TS Rookie Topic Starter

    Cheers Howard and thanks again!

    I'll have a look into the others.
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