My laptop has been infected with AV Security Suite. I've had experience with these rogue programs before and have successfully removed them from other computers.
I'm have trouble with my laptop though, because I can't boot into safe mode - with networking, without networking, command prompt, neither of them work. But I can boot normally and the security alerts continue popping up on the desktop.
I tried looking for answers on how to boot into safe mode:
- boot.ini through system configuration utility just put my comp into a boot cycle, that i finally solved with the help of knoppix
- BootSafe program, which won't execute anyway, even when extension is renamed to .com.
I tried getting into the registry to delete the associated files manually, but it won't even open. From what I know, I need to get on safe mode to run MBAM and clear my system. But no programs run, and no internet browsers work, so I can't download half of the things needed in the 8-step preliminary process either. PLEASE HELP!
I'm have trouble with my laptop though, because I can't boot into safe mode - with networking, without networking, command prompt, neither of them work. But I can boot normally and the security alerts continue popping up on the desktop.
I tried looking for answers on how to boot into safe mode:
- boot.ini through system configuration utility just put my comp into a boot cycle, that i finally solved with the help of knoppix
- BootSafe program, which won't execute anyway, even when extension is renamed to .com.
I tried getting into the registry to delete the associated files manually, but it won't even open. From what I know, I need to get on safe mode to run MBAM and clear my system. But no programs run, and no internet browsers work, so I can't download half of the things needed in the 8-step preliminary process either. PLEASE HELP!