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AVG.com will not come up on my laptop

By IKESHIA
Jan 27, 2009
  1. On Fri I bought the AVG 8.0 antivirus from Office Depot. The first thing I tried to do after installation was update my virus database,my internet explorer said that the "connection failed". I thought AVG.com site was down cause every website I go too I have no problems pulling up but EVERYTHING related to AVG.com will NOT show up. I am connected to the internet thru a sprint pc modem card for my laptop. Why can I not go to [avg.com?] Does anyone know because it will not do any updates I have turned firewalls off and back on thinking it was blocked went to tools and advanced settings all that but nothing works!
     
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415

    Hi

    dont wont to sound stupid but have you actually contacted AVG about the issue, they have their own customer support line here.

    regards
     
  3. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Let's see if you have a particular infection.

    Try to visit http://www.microsoft.com

    if you see [​IMG]

    Then you have the downadup, conficker, whatever you wanna call it infection, which blocks the following sites:

    cert.
    sans.
    bit9.
    vet.
    avg.
    avp.
    nai.
    windowsupdate
    wilderssecurity
    threatexpert
    castlecops
    spamhaus
    cpsecure
    arcabit
    emsisoft
    sunbelt
    securecomputing
    rising
    prevx
    pctools norman
    k7computing
    ikarus
    hauri
    hacksoft
    gdata
    fortinet
    ewido
    clamav
    comodo
    quickheal
    avira
    avast
    esafe
    ahnlab
    centralcommand
    drweb
    grisoft
    eset
    nod32 f-prot
    jotti
    kaspersky
    f-secure
    computerassociates
    networkassociates
    etrust
    panda
    sophos
    trendmicro
    mcafee
    norton
    symantec
    microsoft
    defender
    rootkit
    malware
    spyware
    virus

    =====================================================

    If you cannot reach microsoft - then try downloading the MSRT from one of their Microsoft's content delivery network server => http://mscom-dlcecn.vo.llnwd.net/do...F-860B-5B397199CBF8/windows-kb890830-v2.6.exe

    After the MSRT runs, then you should be able to update AVG and scan.

    After AVG is updated and ran you should follow our preliminary removal instructions -> http://www.techspot.com/vb/topic58138.html
     
  4. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415

    oh yeah i forgot to mention, i installed avast and couldnt reach their website, until i rebooted then it worked fine.
     
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