AVG finding virus win32 heur

Yes each infection can come along with its own set of nasties. So you will most likely have different entries to deal with. Run through this 8 step preliminary removal thread and post your logs in a new thread.

Regards,

BD

Blind Dragon, like many people my computer seems to have picked up this particular virus (Win32 Heur), I've tried following your 8-steps but so far I cannot get the Malwarebytes' Anti-Malware to open and the SUPERAntiSpyware Free Edition says the application has won't update and prompts to check the firewall but I've looked in there and it's not blocking it. Can you help as I'm very stuck right now? Also can you suggest a good firewall as the links to Comodo Firewall Pro ZoneAlarm Free appear to not be working right now? Thank you very much in advance.

Hugh,

Try holding down the windows key and pressing R -> then type cmd -> press enter (if vista go to start -> all programs -> accessories -> right click on command prompt and run as administrator)

From the command prompt type ipconfig /flushdns

type exit and press enter

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1. Shut down your computer, and any other computer connected to your router.

2. On the back of the router, there should be a small hole or button labelled RESET. Using a bent paper clip or similar item, hold that in continuously for twenty seconds. Unplug the router. Wait sixty seconds. Now holding again the reset button, plug it back in. Continue holding the reset button for twenty seconds. Unplug the router again.

3. Connect again to the router. The turn the router back on. When it stabilizes, reboot your workstation and try to aceess the internet. If you have any issues, access the Router configuration page and re-enter your authentication information.

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If you need my help I can now be found HERE

I started getting the w32/heur messages a couple days ago. I immediately disconnected my computer from the net connection to be sure it did not start broadcasting information.
The first message was showing two file both exe file with the w32/heur message. I placed them in the virus vault. I reloaded one of the programs, a short time later another program exe showed the same message. A short time after that I got a message showing two files with the vundo virus. I then shut the machine down fire up one of my other computers and started looking for help. I found some information on the vundo virus and did a check for it. It does not appear that it is on the computer. I am running AVG8.5. I need some good direction on what to do next? I have not started the computer since??? Any help would be appreciated.

I found a web site claiming the w32/heur is the result of a broken registry???
They had a piece of software that is supposed to fix the problem. Anyone have any ideas on this?
Here is the web site
dllnerd.com/dll-2.php?seed=Win32-Heur&gclid=CP7Bwovav5oCFQIWFQodiWiDsg

That should do it :grinthumb

win32 Heur virus- detected through AVG

Hello I feel like I am joining the bandwagon but have similar problems to above. Have loaded Hijack This and attached scan report. Have also downloaded Malwarebytes anti malware but not exactly sure what to do next.

win32/heur!

hi there, my laptop has been infected with the same damn virus, win32/heur!! AND EVERDAY avg keeps detecting and removing the threats, only 4 files ( the same files everyday) and after rebbot, i still can find these 4 files again!!! done much but with no avail.. so here is my HJ log (1st one) ....
please help me!!!
thx

nik

infected by win32 heur!

hello, i can see from the posts that i am in the same situation here too! pc been infected with that virus! can somebody please help me??

thank you very much

you have to make your own post to get help

I fought this little monster last night. Here is how I beat it.

I have a friend who called me over for pop ups and lockups on his Dell Inspiron desktop running Vista Home Premium. I went there with the old standards, HihackThis, CWShredder, MalwareBytes, combofix, vundofix, etc. I thought 30 minutes and I would be out. But this was no script kitty sissy drop loader, as I would soon find out.

When I arrived, I saw some of the usually malware suspects, Registry Mechanic, SpyDoctor, etc. I removed them and ran CCleaner to get the simple junk out of the way. Each time IE or FireFox was opened, AVG would find a Win32/Huer with a c:\windows\system32\esqullmbxxxwlmxskyrfxoorreqtpqsqpf.dll as the affected file, (this name would very each time). Doing a search for it in Windows would yield no results with hidden files shown. Running AVG or MalwareBytes in normal mode would hard-lock the system. Running ACG in Safe Mode would not pick anything up, and MalwareBytes detected the same file, but under a different infection name, and would lock up again. So knowing where these two files lived, I went to Vista RE command prompt, searched for the files in the system32, and deleted them. I figured I did not get the loader, so I rebooted and sure enough, the 2 dll files reloaded. I tried to track the file through process tracing, but completely stealth.

This is where it got furry.

After the 2nd reboot, I received the message at the desktop that “Windows security processor reported a system file mismatch”, reducing Windows functionality to where explorer would not start. I used the “get more information” link for the validation site to restart explorer.exe from the URL line, and left the functionality error up so the system would not reboot. I opened a command prompt and ran the cscript c:\system32\slmgr.vbs /ilc c:\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms to force the product key entry to come back at the next reboot. Once rebooted, I entered the Dell provided product key and fixed that problem. Then I pulled out the big guns.


I ran Rootkit Repeal and Rootkit revealer to track the hidden loader. Rootkit Revealer found no stealth processes, but Rootkit Repeal found the loader under the stealth section. It was hidden in the c:\windows\system32\drivers folder. It had the same esqulbrxxx**** name, but was a .sys file. I went back into RE command prompt, navigated to the directory and got it, along with the 2 dll files it was creating. Rebooted 25 times, ran scans, all clear.

Basically, the loader and the files it creates can only be seen outside of the Windows environment. Just boot to the Vista DVD, choose repair my computer, click on Command Prompt. Type c: and press <Enter>. Then type cd \windows\system32\drivers and press <Enter>. Now type dir *esqu*.sys and press <Enter>. It will show the loader file by itself. Now type del filename you found and press <enter>. Now type cd.. and press <enter>. At the c:\windows\system32 prompt, type dir *esqu*.dll and press <enter>. Follow the same stpe above to delete the two dll files you just found that were created by this loader. Reboot and you should be golden.

AVG detected Trojans yesterday and today Viruses or both

:dead: The day before yesterday and yesterday my AVG 8.5 resident shield kept detecting the Trojan Horse Vundu.JB then today muliple detection of Virus win32/Heur and Virus win32/Virut.

I want to do the 8 steps described and recommended for virus removal but I cannot update my AVG 8.5 and the anti-virus itseld seems to be not responding and even crashing to desktop.

Kindly guide me through the steps.

I'm connected to a domain server.

Thank you