AVG Free Edition 7.5

By Chelsie
Nov 17, 2006
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  1. AVG came out with a new update, AVG 7.5. Now, I've tried to download it around 4 times but it wont let me. I click repair instillation and then it goes through a bit and then I get this: Local machine: installation failed
    Installation:
    Error: Action failed for file avgamsvr.exe: stopping service....
    Service Avg7Alrt failed to progress during stopping at checpoint 5 (wait hint 1100 ms) in 81177 ms.

    I dont know if I should just un-install it all together and re-install, so thats what I'm going to try next. But any help would be appreciated.

    Well, it wont even let me un-install. I get another error that says Local machine: installation failed
    Installation:
    Error: Action failed for file avgamsvr.exe: stopping service....
    Service Avg7Alrt failed to progress during stopping at checpoint 5 (wait hint 1100 ms) in 81137 ms.

    I have no idea whats going on but help would be wonderful! Thanks
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Sounds like a corrupted download to me. I suggest you do a system restore to before you tried to install the latest version.

    Then, download the new version again, and see what happens.

    Regards Howard :)
  3. Chelsie

    Chelsie Newcomer, in training Topic Starter Posts: 104

    I figured it out.
    My machine version files werent updated so it wasnt letting me update the AVG. I updated my machine version files so it let me and now its all fine.
    Thanks for replying =]
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