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B.whataboutadog.com removal

By foss42
Nov 7, 2007
  1. I ran option 1 of the findAWF tool and here is the output: What is the next step?
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    I have removed your .doc file due to the risk of viruses etc.

    Please re-attach it as a .txt file.

    Regards Howard :wave: :wave:

    This thread is for the use of foss42 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. foss42

    foss42 TS Rookie Topic Starter

    txt file

    here's the text file
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your system is infected with a trojan called Downloader.Agent.awf. It replaces legitimate files that are common on most computers with an infected file. Then, it moves the legitimate files to a bak or backup folder.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Go and read this thread HERE and follow all the instructions exactly. Post the requested log files once done.

    Regards Howard :)

    This thread is for the use of foss42 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. foss42

    foss42 TS Rookie Topic Starter

    after option 3

    After going through option 3 1 bak folder still remains (see attached report) What do I need to do now?
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    CtNotify.exe

    Close task manager.

    Locate and delete the following bold files and/or folders(if there).

    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\Program Files\Creative\ShareDLL\bak

    Reboot into normal mode and rehide your protected OS files.

    Run the FindAWF tool option1 and attach the awf.txt as well as a fresh HJT log. See HERE.

    Regards Howard :)

    This thread is for the use of foss42 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. foss42

    foss42 TS Rookie Topic Starter

    here are the files

    forgot to attach:)
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Both your log files are now clean.

    I`d like to do a quick check for any other malware that may be present on your system.

    Download combofix.exe. Double click combofix.exe & follow the prompts. A window will open with a warning. Type "1" (and Enter) to start the fix. When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log. Caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.

    Combofix will automatically save the log file to C:\combofix.txt

    Please attach the Combofix log.

    Regards Howard :)

    This thread is for the use of foss42 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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