First off, I am sorry if this is in the wrong place...I am new here and I have a serious problem with my pc.
I have windows xp home edition...
I got a virus called Backdoor.Sdbot that is residing in Windows\sYSTEM32\SYSTEM32.EXE
I know what the virus is, I know where it is, but every program I have tried (norton, mcafee, swat it, f prot, cleaner..etc) recognizes that it isthere, but none of them can delete or repair it
due to not being able to access this file.
I get a "Unable to delete file due to access denied" or that "the file cannot be scanned because it was not able to be accessed"
My question is...
How can I remove or allow these programs to access this area of my pc?
How can I access anything on my computer...I do not see anywhere for me to change administrator access...and I am the only one who uses my pc.
Does anyone know how to get rid of this backdoor.sdbot virus?
I already tried the suggestions on symantecs page, however it did not work.
Any suggestions?
Alos, I am new to xp..not sure if I like it, or if I hate it..it sure is buggy and sensitive.
Thanks to anyone who can help.
I have windows xp home edition...
I got a virus called Backdoor.Sdbot that is residing in Windows\sYSTEM32\SYSTEM32.EXE
I know what the virus is, I know where it is, but every program I have tried (norton, mcafee, swat it, f prot, cleaner..etc) recognizes that it isthere, but none of them can delete or repair it
due to not being able to access this file.
I get a "Unable to delete file due to access denied" or that "the file cannot be scanned because it was not able to be accessed"
My question is...
How can I remove or allow these programs to access this area of my pc?
How can I access anything on my computer...I do not see anywhere for me to change administrator access...and I am the only one who uses my pc.
Does anyone know how to get rid of this backdoor.sdbot virus?
I already tried the suggestions on symantecs page, however it did not work.
Any suggestions?
Alos, I am new to xp..not sure if I like it, or if I hate it..it sure is buggy and sensitive.
Thanks to anyone who can help.