Bad Image error on Windows Vista... please help

[novasmack]

Hey all! I've got myself a problem.
I recently purchased a game, and every time I try to run it, I get a "bad Image" error. The msg reads "not designed to run on Windows or it contains an error". I contacted the software company, and they told me I must have a bad copy, so I exchanged it for a new one with the same results. This same error also occured when I tried to load up a demo of a different title. I'm at a loss as to what is going on or how to fix it. Please help! I'm running Windows Vista home premuim if that helps at all. Thanks!

 

[Blind Dragon]

The msg reads "not designed to run on Windows or it contains an error".

It should say a file name in front of that. For example, "Explorer.exe is not designed to run on Windows or it contains an error"

If there, what is the file


One thing you can try if it is in fact an image file. Is to extract all the files from the .img file in to a HDD directory.

 

[novasmack]

"C:\Windows\system32\d3dx9_33.dll" is the file name. It a mystery to me. I'm not much of a computer expert, I'm really at a loss of how to fix this one. Any suggestion helps, thanks!

 

[Blind Dragon]

I would try installing the runtime

http://www.microsoft.com/downloads/...38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

I would also check what version you have by holding the windows key + R and typing dxdiag because that is a directX9 file and I would have figured you to have DX10

I would think running windows update and checking the optional updates would give you something that would apply

 

[EXCellR8]

I thought there was a driver released that was supposed to fix that little problem there...

 

[wanna be geek]

I am a gamer running the same OS, I do reviews for games- tell me the game and I will get you on your way.

 

[novasmack]

the game is "bioshock". I am actually am able to run dx10, and I did notice the msg alluded to something dx9 and thought that was strange. Anyway, I'll try out those solutions. Hopefully I can report back with good news!

 

[wanna be geek]

Give them a try... I am in the middle of something right now- sorry......4 kids!!!!! There is a fix for Bio, I have the info on it, just have to deal with things in order...

 

[novasmack]

I tried downloading the directx update, still getting the same bad image message. If you know of a fix for bioshock, I would be a greatful pc gamer!

 

[Blind Dragon]

Did you ever run dxdiag from the run prompt

 

[novasmack]

I ran the dxdiag as you suggested, it says I have dx10. would you like me to post the info?

 

[wanna be geek]

OK, I am back... I have a link up and coming... I am waiting for a call back from a friend... I do need to know, are you running 64 bit or 32??? This is important...

 

[wanna be geek]

OK, although I have not had the same probs as you I do know a lot of other geeks. Plus I am a all out gamer(that is out of control) I got a call back from my brother in law who not only games but does stuff for MS.. follow this link, read and even if you do not understand, follow the ins..... I really hope this helps- http://support.microsoft.com/kb/940105

 

[novasmack]

Thanks for the link, I downloaded the file and installed it, but the problem is still the same. Im still stumped.

 

[Blind Dragon]

after running dxdiag can you save the log then attach it here using the paperclip icon above your reply

 

[novasmack]

Heres my dxdiag file, hope this helps!