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BCCode 3b

By Gibsonian
Feb 21, 2015
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  1. I have got the BCCode 3b twice in the last 2 days. I have just done a fresh install of my OS about a week ago and everything was running nicely till this. I assume this is a hardware issue.

    Windows 7 Ultimate 64bit
    8 gigs of ram
    Intel Core i7 k875 @ 2.93GHZ
    Nvidia GeForce GTX 560

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960000C4377
    BCP3: FFFFF8800B12D070
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Any help would be great.
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I don't have the ability to read minidump files like I once did but that code is usually due to video card drivers, When you did a fresh install of your OS did you update your Nvidia drivers? What were you doing when these errors occurred, I.e. specific such as gaming?
     
  3. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    I did to update my drivers to the most recent when I installed them again. I just stared playing wow again and I was standing doing nothing but typing in guild chat for a few. Dragon Age Inquisition plays ok if I keep the settings low(system is getting out of date). Any other games seem to work perfect. I did alt tab out to google chrome once when I got a BS the other time I was still in game
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    If you revert your drivers to the next to newest offering what are your results? Often the newest aren't exactly best. Also, any heat issues?
     
  5. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    I did a FurMark GPU stress test and it says it was 85°C - 90°C and around 20 FPS. I'm not sure but I think that might be far to high of a temperature. I blew the dust out of it a few weeks or a month ago and my place isn't dusty and my computer is on the desk not the ground. I can try to find the previous version of the drivers and install them because I cant roll them back with no precious install.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Nvidia video driver is causing the trouble
     
  7. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    * Answered before I realized TMagic650 answered. Still see below.

    If that is normal gaming temps, from what I have understood from my research, that is higher than recommended. Heat beyond the recommended range will shut a system down fast and cause BSODs. Gaming especially puts the load on a GPU causing increased temps. And think of dust as nature's blanket.

    Do you have good case airflow? Do the following very simple yet very effective diagnostic step that costs no $.

    1. Remove your side panel.
    2. Find a small fan and on the low setting have it blow directly into your case.
    3. Then find a system demanding game that you like playing.

    * What are the results?
     
  8. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    I will do a clean install of the previous Nvidia Drivers. My case has good air flow, I have 3 case fans that I regularly clean from dust.
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Sounds good!
     
  10. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    So I did a new install of my drivers using the previous version and cleaned out the dust in my computer(very little) and so far now new Blue Screen errors but I still have the same problems in the game with the screen going back and showing the desktop for a half second and back to the game with textures messed up, it hasn't lead to a blue screen yet.
    I did get a OpenGL Error 3 a few times so far. I changed my power management settings to "fix" it but still the same screen error things still happen. I'm starting to think its my power supply that is dying and not my Video card. Any way to test a power supply like you can memory or a video card?
     
  11. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Yes. You can buy yourself a multimeter to test your power supply. They are inexpensive. I purchased my Craftsman for $22. It works great. Radio Shack also offers some nice, inexpensive models. Make sure though you get a digital one.

    YouTube has a ton of videos that will show you how to properly test your power supply.

    What are the recommended video requirements for that game?
     
  12. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    Nice, I will try to buy a multimeter soon. If that's the problem it will be a cheaper fix than a new video card.

    The recommended specs are
    4 GB of RAM
    Intel Core i5 2400
    NVIDIA GeForce GTX 470

    So I can play it fine. Today I have put in 2 hours and not a single issue so far today.
    Is there any chance I have gnomes in my computer causing random errors? lol
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    I doubt if a multimeter will help much here. The power supply may not supplying enough current at times. This would be hard for a multimeter to check, unless it was connected in a current checking mode all the time to all voltage lines...
     
  14. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    Maybe I will just buy a new power supply at a place that has a very lenient return policy lol I think my current one is like 2 or 3 years old.
     
    Tmagic650 likes this.
  15. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Question: Did this power supply come with the case?
     
  16. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    The power supply was bought after I got the case. I just got a new 600 watt power supply today and the same screen and texture errors with playing WoW and I just now got a new blue screen with BCCode 50. So I think the new power supply wasn't the cause lol
     
  17. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Post the minidump(s) What is the brand of the new supply?
     
    Last edited: Feb 24, 2015
  18. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    The new power supply brand is Thermaltake
     

    Attached Files:

  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Ok, did we ever check the memory? If not, do it next using Memtest86 v501 from here:
    http://www.memtest.org/ Make a bootable CD or DVD and boot the computer with it. No errors are allowed. The Nvidia driver flagged in the old minidump is gone now
     
  20. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    I just did 8 hours of memtest86 without a single error
     
  21. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How many Passes in those 8 hours?
     
  22. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    5 passes in the 8 hours I left it running.
     
  23. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    The unwritten but strongly suggested rule is 10 Passes or more. I have seen errors occur later in the 12th Pass and as much as the 15th. The thing is, if there is one error you have faulty memory.
     
  24. Gibsonian

    Gibsonian TS Rookie Topic Starter Posts: 75

    Darn. I will try to leave it running all night tonight and all day tomorrow so it can get a lot of passes. Random blue screens errors are annoying and have followed me through a format so It has to be hardware related.
     
  25. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I am still suspect of your video card itself.
     

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